Safro Toyota - Service Center

During my service appt. I was notified that 4 technicians called in sick and they were running behind. Even though this must have amped up their stress level, my service tech was very friendly and assured me called in sick and they were running behind. Even though this must have amped up their stress level, my service tech was very friendly and assured me they would be done asap. My wait was not that long and it was a pleasant experience. More

Efficient service and friendly service representatives. She answered all of my questions and was very friendly and helpful. All in all this was a pleasant experience. She answered all of my questions and was very friendly and helpful. All in all this was a pleasant experience. More

Great service! Every interaction with this dealership has been nothing short of wonderful! I bought my first Toyota here and have no regrets. The staff is outstan Every interaction with this dealership has been nothing short of wonderful! I bought my first Toyota here and have no regrets. The staff is outstanding. More

Waited a little while to be spoken to by a service member when I first arrived even though I had an appointment, but I was satisfied with my service and experience overall! when I first arrived even though I had an appointment, but I was satisfied with my service and experience overall! More

Excellent service. Marylou was very helpful and explained the service my car needed. I highly recommend going to Toyota of Brookfield and asking for Marylou. the service my car needed. I highly recommend going to Toyota of Brookfield and asking for Marylou. More

What’s the point of making an appointment , when people can just drive in and get quicker service then you with the appointment. An hour to an hour and a half for an oil change seems ridiculous to me, Espe can just drive in and get quicker service then you with the appointment. An hour to an hour and a half for an oil change seems ridiculous to me, Especially when They make appointments every half hour. Don’t believe I will be going back to the dealership for service. So there was a customer before me with no appointment and got serviced faster then me. Please explain that to me but you care about your customer. What was the point in making an appointment? Expected to get good service, and with an appointment should have been less of a wait time. And I don’t want to hear it is due to COVID 19. Car is done at 3:30pm how long before them come get me. Time when finally finished with my service was 4pm. More

Mike was very good at explaining what was done to my car and how much everything would be. He also explained my next visit right away. Good service! and how much everything would be. He also explained my next visit right away. Good service! More

Efficient and professional. Great service and excellent explanations of services rendered. Appointments available so it was very easy to work service into my day. Warm communication throughout my appointme explanations of services rendered. Appointments available so it was very easy to work service into my day. Warm communication throughout my appointment. Thanks. More

Everyone is always so friendly & professional! Mary Lou was eager to help & assist me with all of my questions. She made it such an easy service experience! was eager to help & assist me with all of my questions. She made it such an easy service experience! More