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Safro Toyota - Service Center

Brookfield, WI

4.9
677 Reviews

677 Reviews of Safro Toyota - Service Center

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February 07, 2022

Want to thank service advisor Mike Schultz for his knowledgeable and professional assistance when I brought my Highlander in. I highly recommend Mike and will be sure to have him as my service advisor More

by Donald.Kob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Toyota of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 29, 2022

Met Dominick in the dealership! fun to work with, very knowledgeable and made the process such a breeze. More

by Jazmin_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick
Feb 01, 2022 -

Toyota of Brookfield responded

Hi, we're glad to hear you found our staff, Dominick to be so informative and helpful. Thank you, and have a fantastic day!

January 20, 2022

Marylou helped me with NY last service on my 2020 Nissan Rogue. She was super helpful! More

by frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marylou Valdez
Jan 24, 2022 -

Toyota of Brookfield responded

Hi Frank, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Jan 24, 2022 -

frank responded

Great place with great service.

December 30, 2021

Great service. Bella and Tony were excellent and quick, and great communication while I waited. More

by Mcm24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bella M and Tony R
Oct 31, 2022 -

Toyota of Brookfield responded

It is great to hear our team was able to get you back on the road so quickly! Thank you for choosing Toyota of Brookfield for your service needs! Have a fantastic day!

December 28, 2021

I needed work done on my car and had the pleasure of working with Madison Heckendorf. She went above and beyond in assuring me that everything would be done to perfection. She made a disaster in my eyes More

by Hannahcpierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Heckendorf
Oct 31, 2022 -

Toyota of Brookfield responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easier than expected! Take care!

December 23, 2021

I’ve been going to this dealership for years, been pretty happy with it. Today was a total disappointment. I keep my car in excellent condition and for the most part, do what they recommend for maintenance. More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh
Oct 31, 2022 -

Toyota of Brookfield responded

We appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out at (262) 393-8995, and speak to Tim Buti, our General Sales Manager, if you would like to discuss this matter further.

December 13, 2021

Great, fast and attentive service. Marcus has been awesome. Definitely happy about stopping in. Would recommend. More

by Usmc51992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Love
Dec 15, 2021 -

Toyota of Brookfield responded

Hi, it is great to hear that we were able to get you back on the road so quickly! Thank you for choosing Toyota of Brookfield and we hope to see you again!

December 01, 2021

BELLA MULOSMANI HAS THE "IT" FACTOR: COURTEOUS, PERSONABLE, COMMUNICATOR AND WHEN TALKING, LOOKS YOU IN THE EYES. WHEN SERVICING YOUR CAR, MAKE AN APPOINTMENT WITH HER! TOM T. More

by TEETOM
Recommend Dealer
Yes
Employees Worked With
BELLA MULOSMANI
Dec 03, 2021 -

Toyota of Brookfield responded

Hello Teetom, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again! Take care!

November 23, 2021

I brought my vehicle into the service department today for routine maintenance and worked with Tony Rebich. I was in and out in 45mins. Everything was smooth and efficient. More

by jdaley3322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rebich
Nov 25, 2021 -

Toyota of Brookfield responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Safe travels!

November 20, 2021

Always great service, even when I come in without an appointment. All my concerns were addressed. More

by Marg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Petit
Nov 23, 2021 -

Toyota of Brookfield responded

Hello, thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs. Safe travels!

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