677 Reviews of Safro Toyota - Service Center
Want to thank service advisor Mike Schultz for his knowledgeable and professional assistance when I brought my Highlander in. I highly recommend Mike and will be sure to have him as my service advisor knowledgeable and professional assistance when I brought my Highlander in. I highly recommend Mike and will be sure to have him as my service advisor on my next visit for service. More
I needed work done on my car and had the pleasure of working with Madison Heckendorf. She went above and beyond in assuring me that everything would be done to perfection. She made a disaster in my eyes working with Madison Heckendorf. She went above and beyond in assuring me that everything would be done to perfection. She made a disaster in my eyes become manageable and helped me step by step. She was amazing! I can’t thank her enough. More
I’ve been going to this dealership for years, been pretty happy with it. Today was a total disappointment. I keep my car in excellent condition and for the most part, do what they recommend for maintenance. happy with it. Today was a total disappointment. I keep my car in excellent condition and for the most part, do what they recommend for maintenance. I bought tires from them a few years ago, which gives me free tire rotations. So at the 5k mile interval the “maintenance “ light came on so I scheduled my appointment, very first of the day. After an hour, the service rep comes out to say “service is recommending 4 new tires.” WITHOUT showing me the tread depth. I anticipated them trying to sell me wiper blades/filter/ etc to make some $ (typical racket.). But I knew this was TOTAL xx. Because the last visit, it was fine, not close to needing replacement. I demanded my car be brought around. The MULTIPOINT INSPECTION SAID 5/32!!! So they tried to say the tires were bad without showing me the testing, and when I find out the results, there’s nothing wrong! This is DISHONEST to say the least. It’s minimum 3/32 for even suggesting wear. Just tell us if you’re trying to make your money that you lost during Covid. DON’T try to con the hard working people trying to fix something that doesn’t need fixing. At that point, you’re nothing but another stupid Quickie Lube joint. STOP THIS PRACTICE NOW. Smh. Now they want to replace the rotors …um, am I supposed to trust you that they need replacing??? Or is this made up too? Merry Christmas I guess. More
BELLA MULOSMANI HAS THE "IT" FACTOR: COURTEOUS, PERSONABLE, COMMUNICATOR AND WHEN TALKING, LOOKS YOU IN THE EYES. WHEN SERVICING YOUR CAR, MAKE AN APPOINTMENT WITH HER! TOM T. PERSONABLE, COMMUNICATOR AND WHEN TALKING, LOOKS YOU IN THE EYES. WHEN SERVICING YOUR CAR, MAKE AN APPOINTMENT WITH HER! TOM T. More
I brought my vehicle into the service department today for routine maintenance and worked with Tony Rebich. I was in and out in 45mins. Everything was smooth and efficient. for routine maintenance and worked with Tony Rebich. I was in and out in 45mins. Everything was smooth and efficient. More