Safro Toyota - Service Center

I wish to compliment Daniel Erickson on his efforts to help me solve a problem that, as it turned out was not a service issue, but a factory installment decision. Still, he knew this issue was a concern help me solve a problem that, as it turned out was not a service issue, but a factory installment decision. Still, he knew this issue was a concern of mine and followed up several times to see if the issue was being dealt with by others at the dealership. I really appreciated his efforts on my behalf. I am not pleased by the decision Toyota has made to not install Navigation systems on some of it's vehicles, despite highlighting the Navigation system on it's website, but this was new information for everyone I worked with at this dealership. I hope that a solution will be found. Meanwhile, I was very impressed by the courtesy and concern Daniel extended to me. More

Great service got in right away and it didn’t take long and it was done quickly thank you and it was done quickly thank you More

MaryLou was really great, friendly customer service and the fastest oil change in town! She over heard my kid's saying they were hungry and brought them out snacks while we waited. the fastest oil change in town! She over heard my kid's saying they were hungry and brought them out snacks while we waited. More

Austin Klemstein took very well care of me and my vehicle needs, went above and beyond. Will definitely come back for future service!! needs, went above and beyond. Will definitely come back for future service!! More

During my last 4 service visits to Napleton Toyota I have been working with Bella Nulosmani, one of their service writers. Bella has been excellent to work with, she is personable, friendly, and always ma been working with Bella Nulosmani, one of their service writers. Bella has been excellent to work with, she is personable, friendly, and always makes the time to get answers to my sometimes technical questions. She truly cares about her customers and their satisfaction! Keep up the great work Bella! More

I came in for and oil change and Austin was friendly and efficient! Got me in and out efficient! Got me in and out More

Staff was very professional and service was very quick. Waiting area was very clean and had plenty of snacks and drinks available for you while you wait. Waiting area was very clean and had plenty of snacks and drinks available for you while you wait. More

Josh Dale is the best assistant service manager I had at this dealership! The service was great! He was very nice, efficient, and had my car done on time! I hope he will be there for a long time! Thanks Jos this dealership! The service was great! He was very nice, efficient, and had my car done on time! I hope he will be there for a long time! Thanks Josh! More

Came in for routine maintenance, greeted by Austin who made it a simple and quick process made it a simple and quick process More

I had some service done on my Camry yesterday and Austin K. was very professional and nice to talk to! He was also very on top of things and got me out of there as soon as he could! Thanks Austin! K. was very professional and nice to talk to! He was also very on top of things and got me out of there as soon as he could! Thanks Austin! More