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Safro Toyota - Service Center

Brookfield, WI

4.9
685 Reviews

685 Reviews of Safro Toyota - Service Center

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June 28, 2022

I took my 2022 Rav 4 to Toyota of Brookfield for my first service at 4,700 miles. They did a great job & took the time to explain some safety features having to do with the cruise control & the on board rada More

by Printguy56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Toyota of Brookfield responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

June 25, 2022

Incredible customer service and attention to detail! Mike Schultz was incredibly helpful with all of my service needs for my car! More

by Rachel K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Rachel K responded

Thanks so much!

June 24, 2022

Toyota of Brookfield is a great place to get your service done on your vehicle. Both my wife and I have gone here several times never having an issue and newly started working with Tony whom is always pleasa More

by B. Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rebich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2022 -

Toyota of Brookfield responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 23, 2022

Had a very positive experience and times were kept as promised. Cost was covered by Toyota. More

by Megannicole0816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Huff
Jun 25, 2022 -

Toyota of Brookfield responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 22, 2022

The service center is great. I always have gotten quick, knowledgeable, and friendly service from Tony and other staff about my vehicles condition. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rebich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Toyota of Brookfield responded

Hello John, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 15, 2022

I have been a customer for over 30 years at Safro, now Napleton Toyota. The product is excellent, sales force knowledgeable, service courteous and efficient. All proven qualities consistent over all my More

by Danielschmidt1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Dukeit
Jun 16, 2022 -

Toyota of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jun 16, 2022 -

Danielschmidt1949 responded

Established in 1967 as the first Toyota dealership in the metro Milwaukee area, Jack Safro Toyota enjoyed an outstanding reputation for offering an excellent product that the employees and ownership took pride in selling and servicing. Napleton in less than a decade has proven worthy to lay claim to that legacy. The Napleton's reputation in this regard is well deserved. Of course, this standing results from the quality of the product it sells, but, most importantly, for the choices it makes in choosing the people who who work there under the Napleton name.

June 05, 2022

Toyota of Brookfield has impressed me all the times I have been there. Sales and service department are far better then what I am used with all the other car dealers I have done business with. Keep up th More

by WAGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rebich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Toyota of Brookfield responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 28, 2022

Bella was a awesome ser rep a customer can ask for. She listens and cares and explain clearly to a person with no car experience. More

by rosathao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bella
May 29, 2022 -

Toyota of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bella here at Toyota of Brookfield! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 18, 2022

Very timely and efficient service write up thank you mike Schultz very efficient. Nice people working. More

by Leroyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Toyota of Brookfield responded

Hello Leroyn, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 17, 2022

My vehicle has a unique problem that only occurs every 1-2 hundred miles and it cannot be properly diagnosed unless it occurs during diagnosis. Other service facilities just want me to drop it off and hop More

by gene posca
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cal Kittleson
May 19, 2022 -

Toyota of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Brookfield! If you have any further questions, please give us a call. We're always happy to help! Take care!

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