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Safro Toyota - Service Center

Brookfield, WI

4.9
685 Reviews

685 Reviews of Safro Toyota - Service Center

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July 27, 2022

Very good experience with getting an oil change and tire rotation on our 21 RAV4. Dan advised it would be about a 2 hour wait but the car was done well before that. Dan texted updates to me frequently which More

by debtilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Toyota of Brookfield responded

Hi, we are very happy we could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

July 26, 2022

Prompt, kind and friendly. I was attended to right away. Josh Dale kept me updated on the progress of my car. More

by terrystoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Toyota of Brookfield responded

Hi, we're glad to hear you found Josh to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

July 26, 2022

Bri was very personable and checked in with us periodically as we waited for our oil change to be completed. More

by Crmoss1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri
Jul 28, 2022 -

Toyota of Brookfield responded

Hi, we're glad to hear you found Bri to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

July 26, 2022

Dan is the best service writer I have ever met! He treats me like family and takes care of everything and I never have to worry about the service I received from him. It is also top notch! More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Toyota of Brookfield responded

Hi Matt, we're glad to hear you found Dan to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

July 25, 2022

Bella is the best service advisor! I would recommend her to everyone for her fantastic and thorough communication. More

by Mcm24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bella Mulosmani
Jul 27, 2022 -

Toyota of Brookfield responded

Hello, thank you for your kind review; we are happy to pass along your comments to Bella here at Toyota of Brookfield! We hope you continue to choose us for all your automotive needs! Take care!

July 14, 2022

In for service on my Highlander. Was greeted by Mike Schultz who also synced my new phone to my car app Map that I had been struggling with. He was clear on cost of work done & the t More

by Hgunders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2022 -

Toyota of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Brookfield! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 13, 2022

Ericka was very helpful and explained the entire car-selling process to me. I had a vehicle I wanted to sell, she promptly reached out to me and offered to have their appraiser look at it and provid More

by CV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Cosey
Jul 14, 2022 -

Toyota of Brookfield responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 08, 2022

Ericka showed me a few cars as my car was being serviced. She was very knowledgeable and was able to answer every question I asked. Great customer service! More

by Fisherbrianna96
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ericka
Jul 11, 2022 -

Toyota of Brookfield responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

July 06, 2022

Each and every scheduled oil and tire rotation visit has been flawless and always on schedule.My visit on 7/5/2022 With Michael Schultz was more of the same. He communicated back and forth with me on a very More

by Szibell2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Zibell
Jul 08, 2022 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Michael Schultz will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

June 30, 2022

Took my vehicle in to get service at Toyota of Brookfield and the process was great. Maintenance took about 45 mins and Tony very kindly went over what was recommended for my vehicle based on mileage and th More

by Emma Lilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rebich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Toyota of Brookfield responded

Hi Katie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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