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Safro Toyota - Service Center

Brookfield, WI

4.9
669 Reviews

669 Reviews of Safro Toyota - Service Center

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July 19, 2023

I trust this dealers service department much more than another nearby Toyota dealers service. They don’t constantly push xxxxxxxx services to jack up the price. The other dealer constantly pushes expens More

by Waterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Service is always great and the personnel are fantastic. Never mind having to go in. More

by Conrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Toyota of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.

July 13, 2023

I have been going to this establishment for over 20 years and have never been disappointed. Took my 2013 vehicle in for routine maintenance plus having a slight hesitation between 3 and 4 gear necessary work More

by Peekapom52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept
Jul 17, 2023 -

Toyota of Brookfield responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 06, 2023

Great service every time I visit for general maintenance. . The no upselling.is greatly appreciated.and will get me to return. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layla Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Toyota of Brookfield responded

Hi Bob, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 06, 2023

Zach S was a great help in a very difficult situation I highly recommend him More

by moo.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

July 04, 2023

Zach Schubert was the best when I went for maintenance service. He listened to my needs and go went out of his way to get everything done and answer all my questions and help me understand all the little More

by Sapphire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Toyota of Brookfield responded

Thanks for sharing your recent service experience with us, Sapphire! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

July 03, 2023

She was so professional she always gave good advice gives you options to choose what suits you best. She was awesome! More

by dampha31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Toyota of Brookfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Brookfield. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 29, 2023

Amazing service from Bella M! Recently had my 2021 Avalon serviced. Bella is very professional, punctual and knowledgeable. Honest and explains the work required. Appreciate her More

by stucker
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bella M
Jul 03, 2023 -

Toyota of Brookfield responded

Hello Stucker, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

June 23, 2023

Zach s. Was great. Timely and good communication from him. Car works great. I feel confident More

by Marjorie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Toyota of Brookfield responded

Hi Marjorie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 16, 2023

Zach S. Was fantastic to work with. Personable and attentive to my needs. I recommend him whenever you need service at Napleton Toyota of Brookfield. More

by Kurt S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Toyota of Brookfield responded

Thanks for sharing your recent service experience with us, we hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

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