Safro Toyota - Service Center

Service Technician Daniel Erickson provided excellent personal service. Took the time to explain what specific work was being accomplished personal service. Took the time to explain what specific work was being accomplished More

I stopped in at the Brookfield dealership after speaking to Tarren the day before on the phone asking him about coming in for someone to look at my two scratches on my car. He said just to stop in. (I also to Tarren the day before on the phone asking him about coming in for someone to look at my two scratches on my car. He said just to stop in. (I also wanted to get a car wash!) Kudos to Kyle for greeting and helping me as he said he would get the night time service manager, Ryan, to take a look at the scratches. Ryan looked at them and said he could do his best to buff them out at no charge and that they wouldn't be 100% gone (one was a little deeper than the other) but they would look better. He buffed them both out pretty well and made my doors look great. I appreciate Ryan for doing this and I am even more grateful to Kyle even more. During my visit, he was very personable, friendly, professional and very accommodating. GOLD stars for him. I am thankful for the service I received and will be back for future service....asking for Kyle, of course. More

Daniel Erickson expedited a non appointment emergency repair on a vehicle used by a family member for their out of state travel. Due to this prompt repair all family members were able to attend the Brewe repair on a vehicle used by a family member for their out of state travel. Due to this prompt repair all family members were able to attend the Brewers baseball game that evening!! Again, I want to thank the entire staff of this dealer for their “emergency effort “ !! More

Zach Reed provided excellent customer service. I will continue with service at Napleton going forward. I will continue with service at Napleton going forward. More

Kevin in Sales and Coley in Service are awesome! Thank you for all of your help! Thank you for all of your help! More

Very professional. The waiting area very welcoming, clean. Service person was very helpful. Will continue to bring my van there for service..thanks The waiting area very welcoming, clean. Service person was very helpful. Will continue to bring my van there for service..thanks More

Throughout the many years that I have been going to this dealership (Toyota of Brookfield (Napleton) I have always been completely satisfied with both sales & service. Coley Kuntz is an amazing service a dealership (Toyota of Brookfield (Napleton) I have always been completely satisfied with both sales & service. Coley Kuntz is an amazing service advisor & has always been excellent with her service. And help. More

Had a positive experience nice clean waiting room and Nicole was my service advisor and she was great Will return again for service. Nicole was my service advisor and she was great Will return again for service. More

Normally don't use the dealer for service but I do now. Excellent customer service and customer waiting area. Very clean and well kept. Excellent customer service and customer waiting area. Very clean and well kept. More

Bri from Toyota Brookfield is always so helpful with all my maintenance needs. Thanks Bri! my maintenance needs. Thanks Bri! More