Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Brookfield
Brookfield, WI
2,615 Reviews
Toyota of Brookfield is proud to be a part of the Ed Napleton Automotive Group - a growing organization with more than 74 franchises in seven states. Ed Napleton is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks serving as a service technician, salesperson, finance manager, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Toyota of Brookfield proudly supports our local community through charitable donations. We have a spectacular selection of new Toyota cars, including the most popular Toyota models like the Toyota Corolla, Toyota Camry, Toyota Highlander, and Toyota RAV4. Our inventory manager can help you find you anything we may not have in stock. We thoroughly inspect all of our used cars before putting them on the lot and even offer an option on our website for you to message the technician that performed the safety inspection with any questions you might have about the vehicle.
Toyota of Brookfield has a large service department with 50 service bays to get you in and out as quickly as possible, while not cutting any corners. We have the largest amount of Certified, Master Certified, and Master Diagnostic Technicians in the area. There is no problem we can't figure out. Our finance department is second to none. We work with a large variety of banks to give you the most options to get financing for the car of your dreams.
Employment at Toyota of Brookfield is like no other dealership. We really cultivate a certain way of dealing with our customers. We start our salespeople out with several months of training and assign them a mentor to help them get up to speed. When they do encounter a customer, they know what to do and how to get the answers to any questions they may not know. This creates an atmosphere where our customers can feel safe and not pressured to do anything they don't want to do. Because of the culture we have created here, we have many salespeople, managers, and technicians that have been with us for over 10 years, some over 30 years. That means, after you've had a great experience with us, and you're ready for your next car, you can come back to see the same great salesperson or technician you worked with the last time. On top of creating a culture built on taking care of our customers, we also live by the motto of "Do The Right Thing Always", so we will always do what is right for our customers to give them the best possible experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,615 reviews
July 13, 2023
Very friendly and very good with the truck like the price of the truck would come back. of the truck would come back. More
by mchandra
Helpful July 13, 2023
Jackson was our Sales Rep, and Waqas was our Finance Manager. From start to finish it was amazing! Thank you Jackson and Waqas for making our day fun and filled with laughs. We were welcomed to the deal Manager. From start to finish it was amazing! Thank you Jackson and Waqas for making our day fun and filled with laughs. We were welcomed to the dealership the moment we walked through the door - thanks Nate! Went out for a drive this morning and happy to say, not a single scratch on any of my rims, this is the perfect car for me! Thanks again, we will definitely be back! More
by Stefanie
July 13, 2023
I have been going to this establishment for over 20 years and have never been disappointed. Took my 2013 vehicle in for routine maintenance plus having a slight hesitation between 3 and 4 gear necessary work and have never been disappointed. Took my 2013 vehicle in for routine maintenance plus having a slight hesitation between 3 and 4 gear necessary work was done and now the vehicle rides very smooth! Thank u Zach and the service dept awesome job ! More
by Peekapom52
July 12, 2023
Buying a new vehicle, for some can be intimidating and stressful, but Nick Terranova made this experience feel like a breeze. He was very personable and informative. We left very happy with our new vehicl stressful, but Nick Terranova made this experience feel like a breeze. He was very personable and informative. We left very happy with our new vehicle and would recommend Nick anytime! Thank you Nick! We appreciate your time and patience! More
by Ahernandezvilla77
Employees Worked With
July 08, 2023
My first impression of your dealership was great. Your dealership shows a class of elegance. When you drive-by you want to stop and see all the automobiles that are at the dealership. Your dealership shows a class of elegance. When you drive-by you want to stop and see all the automobiles that are at the dealership. More
by Martha Hayward
Employees Worked With
Bonnie Stone
July 08, 2023
Had a great experience here with the help of Jackson. He was very nice,helpful and answered all our questions.I will be back again if i want new car. LESS He was very nice,helpful and answered all our questions.I will be back again if i want new car. LESS More
by diannedurbin
Employees Worked With
