Toyota of Brookfield

Ely was very helpful from the onset of our Tacoma purchase. He provided answers to our on-line questions in an honest and helpful way in regards to general information and price. Upon meeting Ely at purchase. He provided answers to our on-line questions in an honest and helpful way in regards to general information and price. Upon meeting Ely at the showroom he was again very helpful in answering the many questions we had about the Tacoma. He was honest about pricing which eliminated the need for the "pricing game" so common at other dealers. He also demonstrated the cover on his own Tacoma and provided information on places to purchase the same cover or others as we might choose. Ely was always available and timely on any appointment times we arranged even though we were working around the Memorial Day Holiday weekend. I will recommend Ely to any acquaintances that have an interest in a Toyota Truck. More

My experience at Jack Safro was an absolute dream! I live out of state, but I came across one of their used 4Runners online that met every criteria for the car I wanted. Mary made the whole process so s live out of state, but I came across one of their used 4Runners online that met every criteria for the car I wanted. Mary made the whole process so simple-we completed the whole deal via email. There was no hassling or haggling! I got the car I wanted at the price I wanted. As soon as I made it up to WI, my new car was waiting and I was out of the dealership in an hour. I would recommend Mary and Jack Safro to anyone! More

Car buying can actually be fun! It's true! To sum up Car buying can actually be fun! It's true! To sum up my experience in general ways... 1. Everyone I dealt with at Jack Safro was exceptionally f Car buying can actually be fun! It's true! To sum up my experience in general ways... 1. Everyone I dealt with at Jack Safro was exceptionally friendly and professional. This even included Lisa Di Piazza who completed the paperwork, trade in and payment. There were no games or smokescreens to try to squeeze a few more bucks from me. This included no false flattery, deception or other deceits that some dealers might attempt. 2. I believe that I got a very, very good deal. This is partly thanks to the $1,000 rebate and free two years of maintenance, but after much research, Jack Safro was very competitive, and made a very fair offer on my trade-in. 3. The communications with Ely took several weeks, but he was always prompt and thorough in his answers. 4. On the day of delivery, the car was spotless, and Ely explained everything about the car, since many features were new to me. He made sure that all of my questions were answered, and invited follow-up questions after I left. He even gladly agreed to help me retrieve an iPod connection from my old car, which he did not have to do. Jack Safro is a clean, organized and highly professional dealership. Get a quote from them, and sleep well in the knowledge that you're getting a good deal and will be treated like a real person. I only wish other businesses could follow this model. More

This was my best experience with purchasing a car! Everyone was very friendly, and we loved working with Mary Dixon. I emailed my questions to Mary and she responded very quickly. She would email me t Everyone was very friendly, and we loved working with Mary Dixon. I emailed my questions to Mary and she responded very quickly. She would email me to ask my thoughts about a vehicle but she was not pushy. We have recommended her to several of our friends who are looking for cars. More

This was my first experience buying a car over the internet. The car was in Wisconsin, while I live in Maryland, almost 600 miles away. Mary Dixon was the sales associate I worked with. She was very internet. The car was in Wisconsin, while I live in Maryland, almost 600 miles away. Mary Dixon was the sales associate I worked with. She was very pleasant and patient with me after I explained my inexperience. She looked over the car personally and told me of any blemishes and how it operated mechanically. She coordinated everything for me with regard to sending the payment, delivery of the car, and paperwork. She followed up with me afterward to make sure all was okay. Normally car purchases can be quite challenging and a pain, but Mary Dixon made this one of the best, if not the best, buying experience I've every had. More

The friendliness & professionalism shown me was awesome. The young lady did a great job handling my request & treated me with respect. She made me feel welcome & relaxed & gave me the feeling she could be t The young lady did a great job handling my request & treated me with respect. She made me feel welcome & relaxed & gave me the feeling she could be trusted in our transaction. I will be more than happy to recmmend your dealership & her to others. Thank you Mary !!!! More

I just recently purchased an 07 VW Jetta from Jack Safro I just recently purchased an 07 VW Jetta from Jack Safro Toyota. I purchased it from Mary Dixon, who is in charge of internet sales and Cathy, from I just recently purchased an 07 VW Jetta from Jack Safro Toyota. I purchased it from Mary Dixon, who is in charge of internet sales and Cathy, from accounting, finalized the purchase for me. Both women were absolutely amazing; they were friendly, helpful, and supportive. I had a fun car buying experience and would refer Mary Dixon to any used car buyer. Thanks again Mary and Cathy; you were great! More

I requested online price quotes from 3 dealers. Jack Safro's quote was right in line and they had the vehicle I was looking for. My salesman, Ely, followed up his quote promptly with a phone call and m Safro's quote was right in line and they had the vehicle I was looking for. My salesman, Ely, followed up his quote promptly with a phone call and my experience from that point on was excellent. He was professional without the silly antics I've experienced at many "fast track" dealerships. Product knowledge was extensive and the negotiations proceeded without uncomfortable pressure. The new vehicle price was right and I was given fair value for my trade. The new truck was delivered in perfect condition and he made certain I understood all the features and controls. He even took the time to pair the Bluetooth feature with my cell phone. Thanks, Ely. My experience with Ken in the finance office was equally professional and comfortable. I would highly recommend both Ely Faretta and Jack Safro Toyota to anyone looking for a new or used vehicle. More

I was looking for a used Camry XLE and saw that Safro has 3 on the lot from my online search. I sent an email expessing interest in the cars. Mary contacted me via email and we arranged to meet to test dri 3 on the lot from my online search. I sent an email expessing interest in the cars. Mary contacted me via email and we arranged to meet to test drive the cars. I drove two of them. I was disappointed with the stiff ride and road noise of the first car and while I liked the second car fairly well, I knew another dealer had the same car with leather seats. I left Safro to test drive that car. Mary emailed me the next day to say that after speaking with her sales manager, Safro would be able to drop the price on the second car if I could take delivery before Saturday. Since it was now Thursday evening and I was not available at all on the following Friday, I didn't see how I could take delivery before Saturday. I arranged to return to Safro Thursday evening so that my husband and I could both drive the second Camry again. After driving the car, I decided that I would take it as long as the value of my trade in was acceptable. Mary had my trade in valued while we were test driving Safro's used Camry. I was offered a fair price for my trade in so we began the loan process. Cathy in the Finance Department came to see us after receiving our credit app. Our credit score had come back just 11 points under the threshold for the 2.9% financing on certified used cars. She could see from our credit history that we make our payments and we make them on time. She said she was going to personally contact someone at the loan office to see if they couldn't manually adjust our score by 11 points to get us the best financing. Because Cathy needed to speak directly to someone, our paperwork was not able to be completed on Thursday night. Mary contacted me at work on Friday to say that the loan had been approved and that Cathy had been able to get us the 2.9% interest rate. I arranged to return on Saturday morning to take delivery of the car. My husband needed to sign the paperwork as well. We got to Safro just before 9:30 when Cathy was scheduled to start work because my husband and his son were headed up to Appleton to go fishing and needed to leave right after the signing. Cathy got us in and out very quickly. Mary had my plates put on the new car while I was signing paperwork with Cathy so all I needed to do was get in the car at take off. I deeply appreciate Mary's efforts to get me the car I was looking for at a price I was interested in paying and for Cathy's extra efforts to obtain the best financing for us. I think both women did an excellent job and were open and friendly in the process. More

Our sales representative, Pat Duket, makes this our only Toyota dealer to work with. Pat is honest, sincere and always helpful. We are never pressured. Pat gives a sense of comfort whenever we are in search Toyota dealer to work with. Pat is honest, sincere and always helpful. We are never pressured. Pat gives a sense of comfort whenever we are in search of a new vehicle. This is our 5th vehicle purchased from this dealership with the same sales representative. Thank you Pat, Ken More