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Toyota of Brookfield

Brookfield, WI

4.9
2,701 Reviews
Toyota of Brookfield is proud to be a part of the Ed Napleton Automotive Group - a growing organization with more than 74 franchises in seven states. Ed Napleton is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks serving as a service technician, salesperson, finance manager, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Toyota of Brookfield proudly supports our local community through charitable donations. We have a spectacular selection of new Toyota cars, including the most popular Toyota models like the Toyota Corolla, Toyota Camry, Toyota Highlander, and Toyota RAV4. Our inventory manager can help you find you anything we may not have in stock. We thoroughly inspect all of our used cars before putting them on the lot and even offer an option on our website for you to message the technician that performed the safety inspection with any questions you might have about the vehicle. Toyota of Brookfield has a large service department with 50 service bays to get you in and out as quickly as possible, while not cutting any corners. We have the largest amount of Certified, Master Certified, and Master Diagnostic Technicians in the area. There is no problem we can't figure out. Our finance department is second to none. We work with a large variety of banks to give you the most options to get financing for the car of your dreams. Employment at Toyota of Brookfield is like no other dealership. We really cultivate a certain way of dealing with our customers. We start our salespeople out with several months of training and assign them a mentor to help them get up to speed. When they do encounter a customer, they know what to do and how to get the answers to any questions they may not know. This creates an atmosphere where our customers can feel safe and not pressured to do anything they don't want to do. Because of the culture we have created here, we have many salespeople, managers, and technicians that have been with us for over 10 years, some over 30 years. That means, after you've had a great experience with us, and you're ready for your next car, you can come back to see the same great salesperson or technician you worked with the last time. On top of creating a culture built on taking care of our customers, we also live by the motto of "Do The Right Thing Always", so we will always do what is right for our customers to give them the best possible experience.
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20655 W Capitol Dr

Brookfield, WI

53045

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Showing 2,701 reviews

November 21, 2011

Pete Whalen is a great at getting the best deals for you. He does not xx you around like a lot of other dealers he will let you know if the deal that a different dealer has on the same car is true or not. Th More

by amkli21
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Yes
Employees Worked With
Pete Whalen
October 26, 2011

I purchased my first Toyota two years ago (Highlander) and worked with Pete Whalen who was professional, courteous, and very thorough in his knowledge of the product. The total experience working with t More

by Boofy
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Recommend Dealer
Yes
Employees Worked With
Pete Whalen
October 24, 2011

They did it again! I bought my first Toyota from Eric Glenn and Jack Safro Toyota in 2001, and I travelled from Chicago to purchase it. Not only did they have the best price, they were responsive and tr More

by D..L..S..
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Recommend Dealer
Yes
Employees Worked With
Eric Glenn, Clint Haberman, Dan Wright
October 10, 2011

When my husband & I both needed to buy cars in the same week were slightly stressed but when we got to Jack Safro we knew we finally found the right place. They have customers for life. More

by Tkush
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Yes
Employees Worked With
Ely Faretta
October 05, 2011

It was a pleasure working with Greg. He answered all the questions regarding the new vehicle. The whole process was smooth, efficient and quick. I was able to view and purchase the vehicle I wanted on the More

by azech
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Yes
Employees Worked With
Greg Hangartner
September 29, 2011

We found our experience working with Pete Wahlen at the Jack Safro Toyota dealership very positive. He was friendly,knowledgeable, patient and answered all of our questions at the time of purchase and als More

by dixiedoxie
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Recommend Dealer
Yes
Employees Worked With
Pete Wahlen
September 27, 2011

Sheila and staff found me a perfect car for my needs. Sheila also explained and helped me with the high tech features of the new car which I did not expect. Service was very efficient and I was able to More

by mbaltramonas
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Yes
Employees Worked With
Sheila Goemans
September 22, 2011

I had an absolutely fantastic experience with Mary Dixon at Safro Toyota. I had my eye on a very specific kind of car and was having trouble finding it in Minneapolis. I expanded my search to cities withi More

by mamspagnet
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Price
Recommend Dealer
Yes
Employees Worked With
Mary Dixon
September 21, 2011

Pat was extremely knowledgeable about the van we wanted to purchase. He could relate to our family's needs which ensured me that he knew what we were looking for in a vehicle. His patience and phenomenal c More

by mjessop
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Recommend Dealer
Yes
Employees Worked With
Pat Duket
September 21, 2011

Pat is a all around great guy. Anyone I know looking for a Toyota I tell them to go to Jack Saphro and ask for Pat. More

by thare6785
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Recommend Dealer
Yes
Employees Worked With
Pat Duket
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