Toyota of Brookfield

I would recommend this dealership to anyone interested in looking for a Toyota. Great atmosphere, great customer service. I worked with Pete Wahlen and you couldn't ask for a more genuine person to deal wi looking for a Toyota. Great atmosphere, great customer service. I worked with Pete Wahlen and you couldn't ask for a more genuine person to deal with in car sales. No nonsense. No hassle. My first stop when looking for a 2012 Toyota Camry was Wilde Toyota. Big mistake. Arrogant sales people and not willing to work with the customer. Don't make the same mistake I did. Go to Jack Safro first! You will leave with a smile on your face and a shiny new car headed for your driveway! More

I had a great experience purchasing my Mom a hybrid and I want everyone to know about. Going into the process, I had a lot of things working against me including her budget and her tunnel vision. I worked want everyone to know about. Going into the process, I had a lot of things working against me including her budget and her tunnel vision. I worked with Ely on narrowing down a hybrid and settled on a Prius. He was very patient going through the computer system with me and my mother, and even took the time to connect her phone to the bluetooth! That was great customer service. She's been told that she has tunnel vision and Ely helped us find the perfect car that would allow her eyes to scan the road without any blind spots. When it came time to purchase, Ely and Greg worked on a plan that fit her budget. The best part about the experience was we got a hand written thank you card from Greg in the mail a few days later- I was so surprised because I only get cards on my Birthday and for Christmas. Bottom line, she got exactly what she wanted, I felt comfortable, and I didn't have to negotiate on price. Can't wait to go shopping there for my Dad's car! Who knew car shopping could be a fun experience? More

Shopping for a used car is always questionable, you never truly know what you're going to get! After searching Craigslist and nearby dealers with no luck, a friend of mine referred me to Jack Safro Toyota of truly know what you're going to get! After searching Craigslist and nearby dealers with no luck, a friend of mine referred me to Jack Safro Toyota of Brookfield. I was nervous going to a dealership with my picky criteria (including very low price!), but rest assured, Greg instantly made me realize I was in the right place. Being a college student, my budget was thin to nothing, and yet I chose to be very picky about what I wanted. I was looking for a small SUV with leather interior, fairly new, and great condition, and 4 wheel drive. Although they didn't have one on hand, Greg took me under his wing like a daughter and helped me find one within two weeks! He emailed me every time something came in that I might be interested in. I would sometimes shoot it down, but he was persistent to help me find what I needed. It wasn't long before we came across the perfect car - leather, clean, ran perfectly, and best of all, I COULD AFFORD IT! - even as a college student! I am so thankful to my friend for showing me Jack Safro! Thank you Greg for all your help and your sincere dedication to customer satisfaction! More

After shopping for two months for a new car and running into numerous pushy and arrogant sales people I finally contact Jack Safro Toyota. The sales person I came into contact with was ELY FARETTA treated into numerous pushy and arrogant sales people I finally contact Jack Safro Toyota. The sales person I came into contact with was ELY FARETTA treated me with respect he was vert knowledgeable about the product and seemed to care about what was important to me. I have purchased many cars in my life time but this was the best experience by far. Greg Panas, the new car manager made allmthe numbers work for me and stepped in the Day ELY was off to make my car buying experience the best ever. thank you ELY and Greg and keep up the good work. More

I recently had my oil changed at Jack Safro Toyota. I sat down and about twenty minutes later, someone came up to me. This man represented himself as James Balfe, the service manager. He was very eager to tr down and about twenty minutes later, someone came up to me. This man represented himself as James Balfe, the service manager. He was very eager to try and sell me services for my vehicle that I feel are un-necessary. The so called "Nitrogen" they advertise for tires is air. He told me that if I don't put this nitrogen in my tires, they could become underinflated and blow out on the side of the road. I'm a fairly reasonable person when it comes to servicing my vehicles, I always buy my filters and do my tire rotations. But this just takes the cake for me! I've been coming to this dealership for years, and have bought four vehicles here. I've never once felt so pressured in my life to buy something! I can't honestly believe this man tried to scare me into buying something. I'm never going to this dealership again because of this experience!! what's happening over at Jack Safro?? I always use to feel comfortable, these people used to be honest! More

My experience with Jack Safro has been far from positive. I ordered a vehicle from the salesman Ely Faretta after we agreed on a price and signed a purchase contract. I waited eight months before I finall I ordered a vehicle from the salesman Ely Faretta after we agreed on a price and signed a purchase contract. I waited eight months before I finally cancelled. During this time I repeatedly inquired about the vehicle and why it was taking so long. All Ely had to say was he didn't know and the sales manager Greg Panas insulted me by saying I wasn't being logical.....what, really! Eight months and I was being illogical. Also, it seems to me some of the employees at Jack Safro have an overall bad attitude towards the customers. As if we are trash and they are royalty. Thankfully I did receive my deposit back. I think people would do well not going to Jack Safro. Their pricing is not good and their service is terrible, not to mention the parts department. More

Pete was low key but informative and helpful. We purchased a Highlander and got more SUV for the money than the other brands we researched and spent time in the dealerships. We can easily recommend purchased a Highlander and got more SUV for the money than the other brands we researched and spent time in the dealerships. We can easily recommend Pete Wahlen and Safro Toyota. More

We have never had an easier or more enjoyable experience buying a car...and we have bought many. Patrick was our salesperson, and he was incredibly patient and helpful. The paperwork was handled professio buying a car...and we have bought many. Patrick was our salesperson, and he was incredibly patient and helpful. The paperwork was handled professionally and went very smoothly. Everyone we met there was very courteous and kind. We would highly recommend this dealership. More

Pat actually paid attention to what I was looking for, where as some auto salesmen simply try to sell you whatever car would get them the biggest commission. I would definately shop with them again where as some auto salesmen simply try to sell you whatever car would get them the biggest commission. I would definately shop with them again More

I initially dealt with Pete Wahlen on-line and very much appreciated how quickly he responded to my questions and how complete and straightforward his answers were. I was also in communication with several appreciated how quickly he responded to my questions and how complete and straightforward his answers were. I was also in communication with several other dealers on-line and Pete was the one who really told me what I wanted to know. After several e-mails, I called and went in for a test drive of exactly the vehicle I was looking at. Pete did not try to talk me into something fancier, we chatted about why I wanted what I chose and as I test drove the car he explained very simply and clearly how the features worked. Very pleasant conversation, honest right up front about pricing and availability. I have always HATED shopping for vehicles and this was probably the most pleasant shopping experience I've ever had! I traded in a vehicle and his trade-in offer was exactly what I had found when I looked on-line. I would recommend Pete and Jack Safro to anyone I know looking for a vehicle. More