Toyota of Brookfield

Trustworthy. Friendly. Fun. Caring. Understanding. Thoughtful. Pleasant. Smart. Sensible. Respectful. Relaxed. Prim. Proper. Outgoing. Likeable. Keen. Intentive. Joyful. Honest. Generous Thoughtful. Pleasant. Smart. Sensible. Respectful. Relaxed. Prim. Proper. Outgoing. Likeable. Keen. Intentive. Joyful. Honest. Generous. Devout. Clever. Organized. Efficient. Reliable. Pleasing. Thoughtful, tireless, and ultimately successful. Great experience. I could go on...but you get the point. I trusted the salesman like a friend. He went above and beyond to get me in the car I wanted. I couldn't be more pleased with my recent purchase. More

This dealership if very friendly and helpful. Our sales person (Patrick Ducket) went out of his way to help us and get the best deal possible. He got our payment right to what we wanted it to be. He took a person (Patrick Ducket) went out of his way to help us and get the best deal possible. He got our payment right to what we wanted it to be. He took a lot of time to make sure we understood how everything operated in our new car and went that extra mile to program our Bluetooth. He was an outstanding salesperson. More

After doing some research online, I found a vehicle I was interested in at Safro Toyota. I contacted Mary Dixon to gather some additional information and then schedule a test drive. We showed up from out o interested in at Safro Toyota. I contacted Mary Dixon to gather some additional information and then schedule a test drive. We showed up from out of town with the vehicle waiting for us. After a test drive we came back interested in making an offer. Mary was great to work with and I think we got a good vehicle for a good price. Working with Mary was as far from the old fashioned, stereotypical used car salesman as you'll get. She was very straightforward, professional and friendly. Overall a great experience. More

Andy Budd provided excellent service in helping me decide which model I liked and he and the dealership worked out the deal in a very timely manner. It was a good buying experience! which model I liked and he and the dealership worked out the deal in a very timely manner. It was a good buying experience! More

Our experience was beery positive considering we started looking at used cars and ended up buying a new Prius V. Khhamsy greeted us and was very informative and helpful. We then talked to Ken Slater and s looking at used cars and ended up buying a new Prius V. Khhamsy greeted us and was very informative and helpful. We then talked to Ken Slater and started looking at New vehicles. Ken was very helpful showing us that to buy new was not much more than buying used. We decided to test drive The priusV. Kyleoffered to get the vehicle keys and joined us on the test drive. HHe was very informative on Features of the car and how to best utilize them. The staff did a wonderful job. More

i brought a car from this dealership and was not happy at all. since the day i had it was issues. dealership is only interested in making a sale.i'm still having issue after issue with the car. the general m all. since the day i had it was issues. dealership is only interested in making a sale.i'm still having issue after issue with the car. the general manger heard the noise the car was making and said oh that's nothing but he agreed the car should not be making that noise. after spending $16,000 on a car i just believe i should not have issues a few days after buying it. i was told by the dealer ship thats what happen when you buy a used car. More

I purchased my new 2012 Corolla 2 weeks ago. Pete was recommended to me by a very good friend and I would recommend Pete to anyone looking for a new car. It was my first time buying a brand new car by m recommended to me by a very good friend and I would recommend Pete to anyone looking for a new car. It was my first time buying a brand new car by myself and Pete helped me through the process. I called the day before making sure he was available. He asked me if I had a trade in - I said "not really - I have a 1996 Toyota RAV 4 with 201,000 miles on it". He said bring it in and we'll take a look at it. The next day I arrived with my 80 year old mother and Pete was waiting at the door waving at me (and I have never met him before this). I had told Pete the day before exactly what I was looking for -and when I arrived he had one waiting for me to test drive. It WAS exactly what I was looking for and we came to a deal and I drove my new car home that same day. I met the service people and a few other people and they could not have been nicer. The experience made the dreaded day a day that I really enjoyed. I am SO happy with my new car and would recommend Jack Safro to anyone looking for a car. More

The initial sales person was decent but when it came time for the hard bargaining we worked with Jeff Sayer. We got down to a price that was still just a bit too high for us so we wanted some time to think i for the hard bargaining we worked with Jeff Sayer. We got down to a price that was still just a bit too high for us so we wanted some time to think it over. This was Saturday at the end of the business day. After much soul searching on Sunday we decided to jump at the deal Jeff offered if the car we found at a different dealership was not promising once we test drove it. It wasn't so we immediately called Safro's and zipped over there. Jeff was not there and the "head" salesperson claimed the price we were quoted was too low. Went through a 45 minute song and dance where they got ahold of Jeff and he claimed not to remember the offer (!) This made no sense as we were his last customer of the day... Bottom line they would not agree to Jeff's offer. Next day Jeff called and claimed that his boss would not allow the deal to go through. Huh? One minute he doesn't remember and the next comes up with this lame excuse? In my opinion if you make a deal you stick with it. Quite frankly we were stunned. If I have my way, no one in our little circle of friends will be customers of Safro's after that treatment. More

From the time we walked in the door, we were treated courteously. Andy Budd, our sales rep, was very responsive to what I wanted. Everything was wrapped up quickly. The business manager, Luke(?) Safro courteously. Andy Budd, our sales rep, was very responsive to what I wanted. Everything was wrapped up quickly. The business manager, Luke(?) Safro made that part of the transaction go smoothly. The whole experience was very enjoyable because, without any hassle, I drove home with my new red Corolla. More

Great customer service I love my new Rav4. It rides so smooth. Ely and Shawn helped me so much. They really understood my needs. Thanks Again Guys:) smooth. Ely and Shawn helped me so much. They really understood my needs. Thanks Again Guys:) More