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Toyota of Brookfield
Brookfield, WI
2,802 Reviews
Toyota of Brookfield is proud to be a part of the Ed Napleton Automotive Group - a growing organization with more than 74 franchises in seven states. Ed Napleton is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks serving as a service technician, salesperson, finance manager, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Toyota of Brookfield proudly supports our local community through charitable donations. We have a spectacular selection of new Toyota cars, including the most popular Toyota models like the Toyota Corolla, Toyota Camry, Toyota Highlander, and Toyota RAV4. Our inventory manager can help you find you anything we may not have in stock. We thoroughly inspect all of our used cars before putting them on the lot and even offer an option on our website for you to message the technician that performed the safety inspection with any questions you might have about the vehicle.
Toyota of Brookfield has a large service department with 50 service bays to get you in and out as quickly as possible, while not cutting any corners. We have the largest amount of Certified, Master Certified, and Master Diagnostic Technicians in the area. There is no problem we can't figure out. Our finance department is second to none. We work with a large variety of banks to give you the most options to get financing for the car of your dreams.
Employment at Toyota of Brookfield is like no other dealership. We really cultivate a certain way of dealing with our customers. We start our salespeople out with several months of training and assign them a mentor to help them get up to speed. When they do encounter a customer, they know what to do and how to get the answers to any questions they may not know. This creates an atmosphere where our customers can feel safe and not pressured to do anything they don't want to do. Because of the culture we have created here, we have many salespeople, managers, and technicians that have been with us for over 10 years, some over 30 years. That means, after you've had a great experience with us, and you're ready for your next car, you can come back to see the same great salesperson or technician you worked with the last time. On top of creating a culture built on taking care of our customers, we also live by the motto of "Do The Right Thing Always", so we will always do what is right for our customers to give them the best possible experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
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Showing 2,802 reviews
November 30, 2021
I was able to be helped pretty quickly in the order of my TRD Pro Tacoma, the salesman Bryan Cortes was very knowledgeable and very honest, very excited for the new truck. TRD Pro Tacoma, the salesman Bryan Cortes was very knowledgeable and very honest, very excited for the new truck. More
by Manuel
Employees Worked With
Bryan Cortes
November 30, 2021
Kevin R was amazing! He really cares about his customers! I loved Toyota of Brookfield before but I love it even more now! Definitely would recommend to anyone! I loved Toyota of Brookfield before but I love it even more now! Definitely would recommend to anyone! More
by Rockinrobinbems2012
Employees Worked With
Kevin Reihl
November 30, 2021
Willing to continue dealing until we were Satisfied. I Willing to continue dealing until we were Satisfied. I will continue coming here for service. Kevin was a great salesman! Willing to continue dealing until we were Satisfied. I will continue coming here for service. Kevin was a great salesman! More
by truckbuyer
Employees Worked With
Kevin , Gil Esquivel
November 30, 2021
Jackson took great care of me and as very knowledgeable about all of the new products and features on the new 2022 Corolla Cross I purchased. He took his time to thoroughly explain everything to me & was e about all of the new products and features on the new 2022 Corolla Cross I purchased. He took his time to thoroughly explain everything to me & was extremely patient, kind, and friendly. I will be recommending everyone I know to go see Jackson Mueller if they’re interested in a new or used car. He was the best! More
by o_komp
November 30, 2021
Jackson helped me find one of the most safe cars on the market for my daughter who is a new driver. market for my daughter who is a new driver. More
by Lennyp
Employees Worked With
November 30, 2021
I’m glad I was able to upgrade from my old truck into a brand new tundra, Bryan Cortes was great and was able to show me all the features and answer all my questions. brand new tundra, Bryan Cortes was great and was able to show me all the features and answer all my questions. More
by Daniel Lambie
Employees Worked With
Bryan Cortes
November 30, 2021
This was my first time purchasing a car from a dealership but it was definitely a pleasant experience, my sales person Bryan Cortes did a phenomenal job taking me through step by step, I recommend buying you but it was definitely a pleasant experience, my sales person Bryan Cortes did a phenomenal job taking me through step by step, I recommend buying your cars from here. More
by Karl
Employees Worked With
Bryan Cortes
