Toyota of Braintree - Service Center

Amanda, Hands Down The BEST!!!!! If you need anything in service for your car, when you pull in request Amanda. She is the absolute best and amazing at what she does!!!! If you need anything in service for your car, when you pull in request Amanda. She is the absolute best and amazing at what she does!!!! More

Great Experience!!! Everytime i go to the service department at Braintree Toyota i am treated with such amazing service. I always deal with Amanda because she is such an Everytime i go to the service department at Braintree Toyota i am treated with such amazing service. I always deal with Amanda because she is such an amazing person who has amazing customer service skills. I recommend her to everyone. More

Satisfied beyond words! I have owned many cars in my lifetime and have been in and out of many dealerships but I was truly impressed with my experience at Toyota of Braintree I have owned many cars in my lifetime and have been in and out of many dealerships but I was truly impressed with my experience at Toyota of Braintree! My service writer Amanda made sure to listen and follow through with any and all concerns. Her level of customer service was amazing! I needed brakes, tires and basic maintainence and from start to finish I was informed and updated every step of the way! Highly satisfied! More

Excellent Service! First of all I want to say that Amanda is probably the most friendly customer service representative I have ever been in contact with! I had previousl First of all I want to say that Amanda is probably the most friendly customer service representative I have ever been in contact with! I had previously been in the shop for some work on my breaks and I had to return because I had caught a nail in my tire. She politely greeted me and told me not to worry because she had everything under control. I had to drop my car before I went to work and she was gracious enough to offer me a ride. I found that to be phenomenal. When the work on my vehicle was finished she charged me absolutely nothing because of the inconvenience I experienced when I had accidentally ran over a nail and had to return to Toyota so soon. She's the best! I want to work with her every single time I visit that branch of Toyota. Her generosity is how someone really creates repeat business. Great work Amanda! More

EXCELLENT AND PROFESSIONAL SERVICE !!! Bought our 2011 Toyota Sienna @Toyota Braintree and have it Maintenance Service since then. I have worked with so many different Service Adviser eve Bought our 2011 Toyota Sienna @Toyota Braintree and have it Maintenance Service since then. I have worked with so many different Service Adviser everytime I bring my van in for service and all of them are pretty good.But Amanda Fournier has always been very Professional & have Excellent Workmanship.Always takes good care of her customer. Very friendly, warm and welcoming. She`s the Best Service Adviser ever ! I nominate her for BEST SERVICE ADVISER AWARD !!! More

GREAT SERVICE DEPT AND SALES STAFF We use the service department for all of our service. Amanda Fournier is very knowledgeable of the vehicle and what is required to resolve the issue w We use the service department for all of our service. Amanda Fournier is very knowledgeable of the vehicle and what is required to resolve the issue without attempting to sell services not needed at that time. Their prices are very competitive prices to local repair shops. More

Great Customer Service!! Amanda Fournier is the best service advisor I have seen in the twenty plus years of my car dealership service experience. I purchased a Toyota Highlan Amanda Fournier is the best service advisor I have seen in the twenty plus years of my car dealership service experience. I purchased a Toyota Highlander in Toyota of Braintree last April, then I had a car accident back in March this year, I had my car repaired in a Auto Body Shop in Randolph, but they did not repair my car right, so I came to Toyota of Braintree and asked Amanda to take a look at my car and identify what the auto body shop did not repair/replace, Amanda not only helped to identify the problems with my car, she went above and beyond and helped me call and talk to the auto body shop twice to tell them the problems and ask them fix my car right. After the auto body shop refused to respond and yelled and hung up on her, Amanda did not give up on helping me, she called and emailed my insurance company and had the insurance adjuster come to the dealership to re-appraisal my car. Service Advisors like Amanda is the reason I go to Toyota of Braintree. I would definitely recommend Toyota of Braintree every one. More

Easy Peasy Amanda Fournier is the reason I go to Toyota of Braintree, pleasant, professional, always a great experience. I would recommend Toyota of Braintree fo Amanda Fournier is the reason I go to Toyota of Braintree, pleasant, professional, always a great experience. I would recommend Toyota of Braintree for sure. More

Service Amanda Founier My brand new Prius, bought from another dealer, had a dead battery with less than 1000 miles! So flat dead it would not open the doors! I called your My brand new Prius, bought from another dealer, had a dead battery with less than 1000 miles! So flat dead it would not open the doors! I called your dealership, Amanda answered and told me how to open the doors. She then arranged to have the car towed to the dealership and promptly had a new battery installed, explaining it was a faulty battery, Of all the service people I have encountered, over the years, she is without a doubt one of the most well informed,caring,no nonsense service person I have worked with and she is a credit to Toyota, from my experience. Thank you. More

No respect of schedule Always taking long to service my car, last service took one hour and seven min. to start .I was on time for the app. i asked to drop me off they sai Always taking long to service my car, last service took one hour and seven min. to start .I was on time for the app. i asked to drop me off they said it is too far ( 6 Mi away) when i purchased the van it was not far i got a ride to the same distance More