Toyota of Braintree - Service Center
Braintree, MA
287 Reviews of Toyota of Braintree - Service Center
Battery replacement My service attendant Paula was excellent. Covered all the bases and very positively represented your Toyota agency. I would appreciate opportunity t My service attendant Paula was excellent. Covered all the bases and very positively represented your Toyota agency. I would appreciate opportunity to work with her again. More
Very Satisfied customer!!! Toyota of Braintree is the only place I would take my Toyota Sienna to get repaired. The customer service is excellent. They are friendly, knowledgeab Toyota of Braintree is the only place I would take my Toyota Sienna to get repaired. The customer service is excellent. They are friendly, knowledgeable and actually listen to me and my concerns. My service representative is Mr. Huggins. He is always honest with me, never tries to sell me a repair that my car dosen’t need. Keeps me updated on the repairs and notifies me with the cost of the repair before doing the work. If I can’t afford to get all the work done, he suggests the work I should get done for safety and leaves the dicision up to me. If I need a loaner he gets one for me. The whole service department is on my side and provides me with an excellent experience. Toyota of Braintree #1. More
Immediate action taken to analyze problem I Brought truck in with no appointment. They took it immediately and put it on a lift. The mechanic and service rep brought me into the shop and show I Brought truck in with no appointment. They took it immediately and put it on a lift. The mechanic and service rep brought me into the shop and showed me the problem. Since it was an exhaust problem needing welding they referred me to a shop that could take care of .. I was out the door in about 20 minutes and they did not charge me anything for the diagnosis. It doesn’t get much better than that. More
Ken is the best! He’s very helpful and knowledgeable. He always tries to accommodate me when I am short on time. He makes good suggestions when there is a problem. He He’s very helpful and knowledgeable. He always tries to accommodate me when I am short on time. He makes good suggestions when there is a problem. He took care of everything today and was able to get it done quickly. More
Exceptional I brought my car in for a routine grease oil and filter, 15,000 miles. I was treated very well. The gentleman I dealt with was professional, polite an I brought my car in for a routine grease oil and filter, 15,000 miles. I was treated very well. The gentleman I dealt with was professional, polite and explained everything in detail. Superb service. More
Terrific as always My service rep Inez was great. Very informative, polite and friendly. Coverered all details thoroughly. I always have a great experience when I bri My service rep Inez was great. Very informative, polite and friendly. Coverered all details thoroughly. I always have a great experience when I bring my car for service. More
Friendly efficient service Service was very good from the moment I pulled up to the door to the moment I left. Friendly, efficient, all at a reasonable price. Service was very good from the moment I pulled up to the door to the moment I left. Friendly, efficient, all at a reasonable price. More
Services Completed my Sienna sevice today. Askok Vaswani taken care of the service with super fast and explained all the details about the service. Very much Completed my Sienna sevice today. Askok Vaswani taken care of the service with super fast and explained all the details about the service. Very much satisfied. Good work. More
Service department I came to service department, I fell like I were disappear, no one bother to say hi or offer for help. A man who stood at cash register saw me, He s I came to service department, I fell like I were disappear, no one bother to say hi or offer for help. A man who stood at cash register saw me, He started to yell out " we have customer here" then everyone started to look at me, and only Rich offered to helping me. He treated me very nice, otherwise, I will give one start for the service department. More
Excellent Service Had my car serviced and inspected. Mike was very courteous, friendly and informative! My husband thought so as well when he had his car serviced just Had my car serviced and inspected. Mike was very courteous, friendly and informative! My husband thought so as well when he had his car serviced just a month ago. I’ve always had good sales & service experience with Toyota Braintree. More