Toyota of Braintree - Service Center

First time customer I just moved into the area and needed to find a new dealer for my RAV, I was welcomed and received excellent service. Thanks! I’ll be back. I just moved into the area and needed to find a new dealer for my RAV, I was welcomed and received excellent service. Thanks! I’ll be back. More

Service Appointment I wanted to let you know that Inez is the best Service Advisor! She explained everything to me and double checked the issues I was having with my veh I wanted to let you know that Inez is the best Service Advisor! She explained everything to me and double checked the issues I was having with my vehicle. I went there for Service for my 2018 Rav 4 and Inez was great? I was in and out less than an hour! Great experience and Awesome Customer Service!! More

Highly Satisfactory I bought my used RAV4 from Toyota of Braintree six years ago and have not taken it anywhere else for service. All of the service representatives have I bought my used RAV4 from Toyota of Braintree six years ago and have not taken it anywhere else for service. All of the service representatives have been helpful and done their best to get my RAV4 serviced in good time and at the best possible price. I have been so impressed with everything about Toyota of Braintree's service. I would hesitate taking my car anywhere else. They know my vehicle, and they know me. More

Professional. Efficient Took me early,rep was informative. Kept me updated and reviewed a repair I need soon. Explained the plan and benefit of doing it sooner rather then la Took me early,rep was informative. Kept me updated and reviewed a repair I need soon. Explained the plan and benefit of doing it sooner rather then later More

Service/first oil change I went into the dealership for the first service appointment on my Toyota RAV4. They rotated the tires, topped off all my fluids and changed the o I went into the dealership for the first service appointment on my Toyota RAV4. They rotated the tires, topped off all my fluids and changed the oil. Although the waiting room was was of customers, the experience was fast and professional... I love this place! Everyone is so nice, knowledgeable, courteous and professional! I was in and out of there in a short amount of time! I would definitely recommend this location to any friends or family looking for a car or truc, even though my nephew is the service manager at a large, local competitor! Have a great weekend, and once again, #GoPats! #BlitzforSix #Super Bowl L🏆111 More

Excellent Customer Service Toyota of Braintree offers excellent customer service. I am on my second lease with them and they never disappoint. Their representatives are courteou Toyota of Braintree offers excellent customer service. I am on my second lease with them and they never disappoint. Their representatives are courteous, kind, and always willing to offer assistance - and they offer it in a very timely manner! More

Quick and easy service.. great first experience! Recently moved to the Quincy area and the dealer in Braintree fit me in rather promptly. Very kindly resolved my issue and also performed recall work. Recently moved to the Quincy area and the dealer in Braintree fit me in rather promptly. Very kindly resolved my issue and also performed recall work. Rick was very polite and knowledgeable. Thanks again! More

85K service The service tech was Rick. The mechanic found that my wheels needed to be balanced. Rick found a coupon that covered that service. Rick was perso The service tech was Rick. The mechanic found that my wheels needed to be balanced. Rick found a coupon that covered that service. Rick was personable and helpful. I have dealt with him before. He's always been very easy to talk to and gets the job done for me More

It was welcoming The attendant took the time to listen and then explain the procedure that needed to be done on my car. I was out in lest than 2hours The attendant took the time to listen and then explain the procedure that needed to be done on my car. I was out in lest than 2hours More

30K Routine Service As usual, The dealer has provided shuttle to all their customers when they drop off their car for service. It has been very convenience for me to dro As usual, The dealer has provided shuttle to all their customers when they drop off their car for service. It has been very convenience for me to drop off my car for any service. My new service advisor, Dan, was very attentive to an excellent customer service and relation. The shuttle driver was very courteous. More