Toyota of Braintree - Service Center

Taken Care Of I always feel taken care of when I'm there. I don't feel that they're out to get as much money as they can from me. I feel that they're honest about w I always feel taken care of when I'm there. I don't feel that they're out to get as much money as they can from me. I feel that they're honest about what time I'm likely to get my car back. More

Appreciation. Toyota of Braintree is one of the best dealerships I bought my car 2015 still my car in good condition that because of employees and the service teams Toyota of Braintree is one of the best dealerships I bought my car 2015 still my car in good condition that because of employees and the service teams thanks for your service. More

Great people to work with Easy to contact for the service, the service was performed and finished when promised.i have done business with this company for about ten years and Easy to contact for the service, the service was performed and finished when promised.i have done business with this company for about ten years and they are a great group of people to work with More

Great Service Experience The service department is equipped to handle a lot of customers. Fast service. Great system. The shuttle is very convenient. Everyone is courteous and The service department is equipped to handle a lot of customers. Fast service. Great system. The shuttle is very convenient. Everyone is courteous and professional. More

Service advisor Jethro was outstanding. Prompt, polite , professional service staff. Toyota of Braintree is always able to get me in for service on very short notice. Communication is very Prompt, polite , professional service staff. Toyota of Braintree is always able to get me in for service on very short notice. Communication is very good as well with updates. More

Very good Toyota Corola 2010 grey service recall was very well with time and service outstanding customer service and also very friendly I was very happy and sa Toyota Corola 2010 grey service recall was very well with time and service outstanding customer service and also very friendly I was very happy and satisfied thank you More

Thorough My car needed a number of items taken care of unexpectedly. There was no negative reaction to this, on a Saturday. All isseus were addressed. My car needed a number of items taken care of unexpectedly. There was no negative reaction to this, on a Saturday. All isseus were addressed. More

Exrememly satisfie with my visit I dropped my car off for service at 15,000 miles. I made an appointment at 3 PM and within an hour my car was done. I waited in the waiting room and I dropped my car off for service at 15,000 miles. I made an appointment at 3 PM and within an hour my car was done. I waited in the waiting room and Carlos came over and offered water for myself and my dog. He even offered to get a bowl for my dog to have water. Patrick checked me in and out. All the staff were professional and courteous as usual. The interior of my car was cleaned very well considering the amount of dog hair that had accumulated over the winter. I was very happy with the service and I likely will never go anywhere else again. More

Post Purchase Review I purchased a used vehicle on Saturday and left it at the dealership to get detailed and have some minor work done to it. I expected that when I retur I purchased a used vehicle on Saturday and left it at the dealership to get detailed and have some minor work done to it. I expected that when I returned to pick up, it would be a rushed transaction as the dealer already had their money. I was completely wrong. When I arrived I was received by Joe Lawlor the same person who I began this process with. I brought in my license plates, he insisted that he install them for me, and next thing I knew he had my vehicle inspection completed. I must say the different departments in this dealership work efficiently. Something I appreciated was the fact that my point of contact remained the same throughout the entire process. I could've been transferred to an administrative clerk that handles post sales administration matters, but they kept the continuity. Joe Lawlor couldn't have been any more helpful. Joe genuinely enjoys helping people. There is not one door he will not beat you to so that he may open it for you. After so many years in the business, he still places customer service as his top priority. If you dont feel 100% sure on something he will tell you to take some days to think it over. He at no point will rush you into a sale. To give you an idea of his dedication to his customers, I turned on my new vehicle and to my surprise found my local sports/music favorite radio stations preset by Joe. He didnt stop there. Joe sat with me and went through the entire set up of my smartphone with my radio. I did not experience anything close to this level of customer service at any of the 7 dealerships I had visited in the week leading up to this. I have no doubt where I will be returning for the next family vehicle. Thanks Joe. (O.F.D) I'd also like to thank Joey Foy from Finance. In all reality he has a tough job as he holds the stereotyped position that offers all the additional options you can include with your vehicle such as extended warranty, interior protection plans, tires/wheel protection plans, etc. In a matter of minutes Joey presented any additional options and respected that we were only interested in the extended warranty and a remote starter. When I became hesitant due to pricing he was open to negotiations and really helped us out. I drilled Joey with technical questions on the remote starter specifications and anything he was unsure about, he simply text the technician and got me the answer. I simply gave Joey the specs I was looking for in the remote starter (2-way remote start/alarm with 1000ft+ range) and he got to work. Within hours he called me with a model number for me to approve of. Joey is also meticulously organized which is so important when dealing with all the numbers. He explained the numbers on the paperwork slowly and clearly the first time so that you knew what you were signing. Thank you Joey and like we said Savannah still remains a top contender! More

Great service@ Toyota of Braintree Great service on my 2019 Camry,5K Toyota Care inspection, Patrick Flaherty was my service rep. Explained service points, got me in and out quickly, ve Great service on my 2019 Camry,5K Toyota Care inspection, Patrick Flaherty was my service rep. Explained service points, got me in and out quickly, very helpful! Also the salesperson, Gail Nelson, spotted me while I was waiting and was in support of as part of the Tufankjian team.Where she sold me the car and my daughter’s car as well.As always great experience.Therefore I will continue to do business there.Thanks to the team More