Toyota of Braintree - Service Center

excelent service Kendol was professional and curious in helping me with my tire purchase,making sure the tires I chose are exactly what I needed. Thank you for hiring Kendol was professional and curious in helping me with my tire purchase,making sure the tires I chose are exactly what I needed. Thank you for hiring such an outstanding employee to represent your company! More

Prompt, professional, and courteous. I dropped off my car for the 10K service. They provided me a ride to anf from the RMV. The driver sympathized with my disastrous experience at the dmv I dropped off my car for the 10K service. They provided me a ride to anf from the RMV. The driver sympathized with my disastrous experience at the dmv. I heard him mention to my service provider that I was having a bad day and to take care of me. Moments later, my car was ready and I left with hope ur day gets betters and smiles. Thank you to my service provider and my transport driver. More

Service dept. VERY HAPPY with customer service and with everyone involved in the work done to my car. All were very polite and friendly.Good job done by all VERY HAPPY with customer service and with everyone involved in the work done to my car. All were very polite and friendly.Good job done by all More

iPhone Carlos was very helpful in helping me set up my new iPhone to my Camry. He was very friendly, courteous and knowledgeable. His expertise was deeply Carlos was very helpful in helping me set up my new iPhone to my Camry. He was very friendly, courteous and knowledgeable. His expertise was deeply appreciated. More

Great Service and nice working with Ashok Vaswani. I scheduled my van service and Ashok Vaswani recommended few safety related services. It was little expensive but explained to me the details and imp I scheduled my van service and Ashok Vaswani recommended few safety related services. It was little expensive but explained to me the details and important of this service and They did good job. Ashok always take care of the customer very well and knowledgeable to explain in detail for any service related questions. More

Wonderful service I did not have an appointment but showed up because I needed prompt service. My car wasn’t safe to drive and I was headed out for a weekend holiday. T I did not have an appointment but showed up because I needed prompt service. My car wasn’t safe to drive and I was headed out for a weekend holiday. They got me in right away, assessed the problem and took care of it promptly. More

Wait time is ridiculously long I went in today for an oil change and tire rotation. I had an appointment but was still told it would be about an hour before it would be ready. I e I went in today for an oil change and tire rotation. I had an appointment but was still told it would be about an hour before it would be ready. I ended up waiting an hour and 45 minutes. I have had similar wait times the last several times I have been there. I need to find another place to service my car. More

Warranty issue Not happy with the repair. The issue still exists. The noise continues when riding over bumps. Paula was great. This experience could be a deal br Not happy with the repair. The issue still exists. The noise continues when riding over bumps. Paula was great. This experience could be a deal breaker on leasing another car in October. More

Long wait Went in for the 10,000 mile service - oil change and tire rotation. It took 2 hours. This is why I change the oil on my own once the free service has Went in for the 10,000 mile service - oil change and tire rotation. It took 2 hours. This is why I change the oil on my own once the free service has expired. It’s not that I can’t afford the dealer to service my car monetarily, I just done have the time. If I can change my oil in 20 minutes, why am I waiting an hour for them. More

Service Kendol and Gail are friendly and active person who made sure that I didn’t have to wait too long to have my service complete. Kendol and Gail are friendly and active person who made sure that I didn’t have to wait too long to have my service complete. More