Toyota of Braintree - Service Center

The wait time was quick I did not setup an appointment for service in my vehicle, but I was in and out of the dealership as if I had setup an appoinment. I did not setup an appointment for service in my vehicle, but I was in and out of the dealership as if I had setup an appoinment. More

Awesome Always honest, well informed and courteous service with all service and staff. Explained all work and pricing to be done. Have been dealing with the o Always honest, well informed and courteous service with all service and staff. Explained all work and pricing to be done. Have been dealing with the owners, Financing and service since 2004 have recommended many family and friends. More

Service Have serviced my vehicles for over 9 years at Toyota Of Braintree. They are professional and courteous. Makes getting your car serviced a pleasant e Have serviced my vehicles for over 9 years at Toyota Of Braintree. They are professional and courteous. Makes getting your car serviced a pleasant experience every time. More

Fabulous service all around! Professional, patient, and effective! The best dealership from service to sales they are so attentive and friendly to work with. My family has been go Professional, patient, and effective! The best dealership from service to sales they are so attentive and friendly to work with. My family has been going here for years and I trust them wholeheartedly! More

Maintenance request service When you drive up you get greeted by someone , I like how they open the car door for you and ask you how are you doing today . They try to have a conv When you drive up you get greeted by someone , I like how they open the car door for you and ask you how are you doing today . They try to have a conversation with you . Great customer service I would recommended this dealer to everyone that I know . More

Service Experience I personally want to thank Kendol Hudgins who went above and beyond to assist me. He was very professional and friendly and I left happy. I personally want to thank Kendol Hudgins who went above and beyond to assist me. He was very professional and friendly and I left happy. More

Great Experience I’ve been coming to this dealership for service for 6 years and have not once had a bad experience. Every staff member is courteous, attentive, and ad I’ve been coming to this dealership for service for 6 years and have not once had a bad experience. Every staff member is courteous, attentive, and addresses your needs as a customer. Their lobby has a small snack-bar with TVs and many seats/tables. Waiting times vary depending on how busy they are but many times I have gone in with no appointment and waited only an hour for my service. I would recommend this dealership and service department to any Toyota owner. More

Recall gone wrong Undercoating recall completed - entire truck covered with overspray - and left in that condition post recall - called to pick up vehicle by Toyota as Undercoating recall completed - entire truck covered with overspray - and left in that condition post recall - called to pick up vehicle by Toyota as ready for pick up - clearly no quality control or pride in their workmanship More

DO NOT BRING YOUR CAR HERE I purchased my Toyota Sienna about 7 years ago from your dealership and have brought it in for every service and issue since I purchased it. I have c I purchased my Toyota Sienna about 7 years ago from your dealership and have brought it in for every service and issue since I purchased it. I have complained about my rear sliding doors on both sides not closing and locking on various occasions and was told it was a variety of issues and sometimes I was told they could not figure it out and must have been something blocking the door, which believe me I had checked. These issues would leave me stranded miles from home with 2 toddlers in the car and no way to shut the door except to tie it with a bungee chord through open windows even during the dead of winter. I still trusted your service department, The last time I brought it in, the passenger side door flew open while I was driving with my children in the car. You had the car for 8 hours and I was told it was due to a dent in my door that was over a year old and they would not even look at it. This company let me drive off their lot with my rear passenger door tied shut with a ROPE and told me there was nothing they could do. My husband looked at it the next morning and the latching mechanism was broken and got the door to close in 15 minutes. I will be selling this car and never returning again. They did not care about my safety or the safety of my family. I now know there is a class action against Toyota for these very same problems, yet I was told they did not now what I was talking about or it must have been my fault. AND they let me drive off their property with a door next to a car seat tied shut. If you have children DO NOT BRING YOUR CAR HERE, their safety will NOT BE THEIR PRIORITY. More

Good professional service. Highly recommended, because people are professionals and friendly, like Rick, two times he helps me, he gives informative ideas. The duration of the i Highly recommended, because people are professionals and friendly, like Rick, two times he helps me, he gives informative ideas. The duration of the is on time. More