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Toyota of Braintree - Service Center

Braintree, MA

4.5
288 Reviews

288 Reviews of Toyota of Braintree - Service Center

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July 11, 2019

Awesome Today my experience was great. The dealer JETHRO MICHEL have Awesome to did a great job!!! I really Appreciated him. He was so friendly. I hope if nex More

by Saman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jethro Michel
July 11, 2019

Service experience Paula Cashman is one of the very best service representatives I have had. She is attentive, knowledgeable and caring. I feel I can trust her and she n More

by Angie M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Inez Belbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic who installed new radio, Paula Cashman
July 10, 2019

Oil change Paula cashman was great. She handled my needs in a fast and friendly manner. I would definitely go back to this dealership for all of my future needs More

by 4runapv
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paula Cashman
July 05, 2019

Always great service! I bought my Certified Camry about a year ago. I have had it exclusively serviced at Tufankjian Toyota of Braintree, and will continue to in the future More

by Zlitchie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendol Huggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashok Vaswani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Labelle
July 03, 2019

Services only I love their services especially Mr Rick who makes customer feel so comfortable, he explained everything about my car problems even spend money but it More

by Marilyn fan9891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Contreras
July 03, 2019

Vehicle equipment update I took my Toyota in for asn upgrade of its computer system. All of the staff was courteous and professional. I was in and out in no time. Impressiv More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Deligolia
June 28, 2019

Always good service This service trip was just for an oil change, but other service was recommended that had not been done when it should have been. I found this annoying More

by Ecc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Inez Belbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2019

Service on my RAV4 Very fast. Very efficient. Very thorough. Rick mcgue was very professional and covered everything. Asked if I? had any questions. I? would Recommend More

by Maura Purcell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard McGue
June 20, 2019

Worst Went for new vehicle 1st maintenance just dropped close to 40grand on had a bunch of questions about the trucks electronics system his answer was to d More

by Joema
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Deligolia
Jul 01, 2019 -

Toyota of Braintree responded

Hi Joe, When we sell a vehicle, our sales people go over the electronics and Entune features thoroughly, which is required by Toyota. You bought the truck from another dealer, which apparently didn't take the time to explain those features to you. Our apologies that our service writer was unfamiliar with the information that the sales person at the other dealership was negligent in sharing with you.

June 19, 2019

Excellent service My car needed inspection sticker. When I dropped my car off Rick one of the service advisors let me know of airbag recall. I was able to bring my car More

by Renae M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard McGue
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