Toyota of Braintree

I loved the price and service that he provided us. I feel that the price was very fair and the offer was the same. He was also very friendly to us and made it easier for us to buy our vehicle. He should cont that the price was very fair and the offer was the same. He was also very friendly to us and made it easier for us to buy our vehicle. He should continue to do what he does and I believe many others will have the same great experience that we had. More

In the spring of 2010, my daughter was looking for a car after graduating from college. Benson greeted us and within an hour, Gillian had selected her Matrix and was on the way to owning her first car. The after graduating from college. Benson greeted us and within an hour, Gillian had selected her Matrix and was on the way to owning her first car. The kindness and professionalism Benson showed my daughter sold me on Tufankjian Toyota, and 10 months later, I called Benson again and to purchase my 2010 RAV4. All the staff we encountered were pleasant and service oriented. Shopping for a car has never been so pleasant and you have made long-time customers of my family. best regards, Jo-Anne Foley More

I came to Tufankjian to look at a used and possibly a new Camry, after having two good phone conversations with Bob Hadges. I brought a folder of research with me including market pricing, invoice pricing, Camry, after having two good phone conversations with Bob Hadges. I brought a folder of research with me including market pricing, invoice pricing, etc. After taking me on a test drive, I found I loved the 3.5L V6 Camry. My salesman Eduardo, was friendly and professional, told me that Tufankjian operates and negotiates openly by fully disclosing everything. Carlos, the sales manager, reiterated that point after I received their offer. I was surprised how true this was, I was shown all the relevant pricing information about the car and my trade, so we reached a deal within a few minutes. The deal was so good I could not refuse it. After we had a deal, Eduardo completed the sale and we set up a delivery date for a few days later. Then the finance manager Arther quickly set me up with a great financing deal. I picked up my car and I could not have been happier with the experience. I highly recommend buying cars from Tufankjian, due to their professionalism, open disclosure policy and no pressure attitude. More

My husband and I have been talking about getting a new car for a while. We have browsed around at many different car dealerships. It can be a very stressful experience especially when you feel like peop car for a while. We have browsed around at many different car dealerships. It can be a very stressful experience especially when you feel like people are right on top of you while you are just "looking". Toyota of Braintree allowed us to go there many times and look around at their cars without that pressure. It was so nice to do this and be able to talk with one another about what we thought. We then had a chance to meet Michael Shanks who answered all of our questions and was very responsive. We got to test drive and get a feel for the car while feeling totally comfortable with Michael. He was very kind and professional. My husband and I had already had an idea of what kind of car we were looking for and Michael and his staff were able to help us in achieving this goal. We are so happy that we got to work with such a wonderful sales person at a very nice dealership. We highly recommend Michael Shanks and the team at Toyota of Braintree!! Thanks so much You exceeded our expectations! More

Angel Tirado, the salesman, and Arthur Martel, the finance manager, were welcoming, friendly and personable. They made us feel at home throughout the entire process. We received exceptional service finance manager, were welcoming, friendly and personable. They made us feel at home throughout the entire process. We received exceptional service and a hassle-free, fair amount for our trade-in as well as for our new vehicle. We were also impressed with the cleanliness of the dealership and the professionalism of the entire staff. We highly recommend this dealership. More

Anthony was with me from start to finish in my buying process and even found me on campus when I came in for a routine oil change and made me feel right at home. Wallace, the business manager, is a great process and even found me on campus when I came in for a routine oil change and made me feel right at home. Wallace, the business manager, is a great individual too! Super friendly and he too came by and talked to me even remembering that I had gone on a trip since I last saw him. I also checked KBB on my iPhone as they were quoting me the price and they were right on the money! More

Best car buying experience ever. I never trusted a car salesman since history tell us that 99.99% of the time they are out to get us and the worst part is that someone make them believe the are smarter th salesman since history tell us that 99.99% of the time they are out to get us and the worst part is that someone make them believe the are smarter than the customer. Not at this dealership according to my experience. If you do your homework before buying, you will know if any salesman is playing games immediately. Not with Benson, he really takes care of the customer as if he is selling a car to someone he cares about. Benson took his time to explain and advise me thru the process without making me feel under pressure, all this time I was so prepared that I would have caught him in any lie or game if he would have tried, but he didn't. Benson ask you about what you want and your expectations, he is not there to sell you a car, but the car you want. He ask you if anything else he can do and provides help even when not ask to do so. Now to all the signing with the financial associate. I believe his name is John. Same atmosphere, very friendly and looking for the best financing option for the customer instead of trying to get your last penny in extras. My best buying experience was at another Toyota dealership before, but the Tufankjian topped that experience. I am already working on putting my down payment togheter for my second car since I nedd another one and I will go back to buy it at this dealership. Thanks Benson and Tufankjian team, you passed the test. More

The dealership is a no pressure one so when you go in at first, it's nice you can look around without being hassled right away. When you wanted to ask some questions, there was a friendly person with all k first, it's nice you can look around without being hassled right away. When you wanted to ask some questions, there was a friendly person with all knowledge and patience. Sam Li was great as he really respected me as well as my husband and all the research I did. He did several test drives with each of us with all different types of vehicles until we narrowed the choices down. When we did not buy right away, Sam was not aggressive calling us all the time like other dealerships. When we went in, which we did several times, he was patient and helpful. The dealership is beautiful and clean and a pleasure to go visit with the vehicles all housed inside their massive garage which they allowed you to look through at the cars. All the people we worked with from the salesperson to the sales manager to the finance guy was very geninuine and easy to work with - just good people, not the typical stereotypical "car salesman." We felt we got a good deal as we did extensive research and went to a couple other dealerships but we went back to Tufankjian due to the overall experience. I would definitely recommend them to friends and family. More

IF I COULD PROVIDE HIGHER RATINGS I WOULD. THE STAFF AT TAFANKJIAN WERE NOT ONLY PROFESSIONAL BUT WARM,WELCOMING AND COURTEOUS. UPON OUR ARRIVAL TO THE DEALERSHIP, WE WE GRACIOUSLY GREETED BY KENNY T. AND TAFANKJIAN WERE NOT ONLY PROFESSIONAL BUT WARM,WELCOMING AND COURTEOUS. UPON OUR ARRIVAL TO THE DEALERSHIP, WE WE GRACIOUSLY GREETED BY KENNY T. AND FROM THERE ON OUT, WE WERE TREATED LIKE OLD FRIENDS. THANK YOU KENNY,CARLOS AND THE STAFF AT TUFANKJIAN JACKIE DEFRANCO More

This is my third Tacoma - love the truck - but was dreading the thought of going through the sales process. I was fortunate to have the opportunity to meet and work with a very professional and dedica dreading the thought of going through the sales process. I was fortunate to have the opportunity to meet and work with a very professional and dedicated salesman, Sam Li. Sam's sole purpose in this process was to make sure I ultimately got the vehicle ment for me. I never got the feeling I was just another customer, another sale. Over the course of three days, Sam was energetic, patient, and courteous. By the time I took delivery of the vehicle, Sam was like family. The dealership should be proud of their obvious dedication to the customer. From the sales staff, to the managers, right down to the folks answering the phones, this was an extremely pleasing experience - Thanks Toyota of Braintree !! More