Toyota of Braintree

Dealership was clean, staff responsive. victor initially told me no 2011s but we found out the model I was looking at was a 2011. He seemed a bit preoccupied, when time to pick up the car had scheduled anot told me no 2011s but we found out the model I was looking at was a 2011. He seemed a bit preoccupied, when time to pick up the car had scheduled another appointment at the same time as mine(not cool).. HOWEVER THE GENTLEMAN EDMUND MORE THAN MADE UP FOR victor's lack of attention to details, took time to treat me respectfully, made me feel that I was his only task at the time and I WOULD REQUEST HIS ASSISTANCE AND REFER ANY FRIEND TO THE dealership because of him. The manager also remembered me when I came back to pick up my new car, he clearly understands customer service. I am a nurse and with each interaction, I need to put that individual first and let them know they are my priority! More

Kenny was very pleasant, and made my first car buying experience an amazing one. I was very nervous taking on this endeavor on my own, but Kenny was there to help me along the entire way. He was also not experience an amazing one. I was very nervous taking on this endeavor on my own, but Kenny was there to help me along the entire way. He was also not at all defensive when I asked questions. Kenny was committed to helping me obtain the best possible package for my budget. The whole team was very committed to me leaving with the car, even though it wasn't likely when I walked in, as my credit was very limited. Also, as a first-time car owner, Kenny went through each and every button and knob in the car with me, explaining what everything was and when I might use it. He even helped me program my radio stations and set up my gps, which I had brought from home. I was very nervous about buying my first car, but, with Kenny, I felt very supported throughout the entire endeavor. I never imagined I'd be driving home in a car that's mine anytime soon, especially the same day it was purchased. However, everyone worked hard to get everything set up for me so that I could drive my car home and not have to walk to the train station. I am very appreciative. The team at Toyota of Braintree made me obtaining my dream car a reality. Thank you so much. More

Great customer service! I was pleasantly surprised at how friendly and professional the staff was. I would definitely recommend to a friend or family member. how friendly and professional the staff was. I would definitely recommend to a friend or family member. More

As for car shopping experience I would say this was about as pleasant as one would hope for. Walking into this dealership the first thing you notice is how big it is. One side is were you wait for your vehic as pleasant as one would hope for. Walking into this dealership the first thing you notice is how big it is. One side is were you wait for your vehicle to be worked on and it has a nice sitting area with a large screen tv for your viewing and next to that is a lounge area were you can order food and sit in a cafe style area and enjoy your food. As for the staff you would be pleasantly surprised how friendly everyone is. My sales person was Sunny Ahuja and he was very professional.I had a list of reqirements for a vehicle I wanted and he was able to meet everyone. Durring the car buying process I felt as if I was talking to a friend instead of a sales person. I know if I ever need help in the future there is someone at the dealership I can trust and count on . Thank you sunny for a great experience. More

this is my second purchase at this dealership. my sister bought a toyota highlander several months ago and when i had the intentions of buying my camry, i did not think twice. i called benson and he asked m bought a toyota highlander several months ago and when i had the intentions of buying my camry, i did not think twice. i called benson and he asked me to come down to the dealership that he was gonna take care of my needs and he actually did. he got me a good deal and i was happy. thansk to the whole team at Tufankjian Toyota Scion of Braintree. they made my dream come true More

We went to Braintree Toyota specifically for a Certified Toyota Corolla. We were greeted by Mr Li in a friendly and pleasant way. We informed him of our needs, which was Year- Mileage- and price. He then Toyota Corolla. We were greeted by Mr Li in a friendly and pleasant way. We informed him of our needs, which was Year- Mileage- and price. He then proceeded to show all that was available that meant our criteria. When we did decide on car he was very helpful in all aspects of information about this vehicle. He followed thru with introduction to the Business end of sale. The overall experience with the whole process was made very easy. He was helpful with putting us on the road. We appreciated all he did in a professional and timely matter. We would be happy to recomend Mr. Li to out friends and family. More

I drove to this dealership to get an idea of price and what kind of toyota I might be able to finance. My current ford could not get a sticker due to an emmissons problem. My previous ford had a transmiss what kind of toyota I might be able to finance. My current ford could not get a sticker due to an emmissons problem. My previous ford had a transmission problem which still was not fixed after 5,000.00 dollars worth of work. I needed a dependable car but could not afford new. I left the dealership with a 2009 Toyota Camry for 20k financed, including a maintenance package good for the life of the loan. Many extras no charge. Thanks Ed Simmons Thanks Mark Thanks Toyota!!!!!!!! I would recomend this dealership to anyone, and I have been a Ford guy most of my life. I had 24 dollars when I walked in and had 24 dollars when I walked out, with a super car. Sincerely, William H.J. Hurley More

Tony was great. He was very knowledgeable of Toyota products and really worked for me. He is extremely friendly and really helped me make the right decision for me. I would recommend Tony to anyone I products and really worked for me. He is extremely friendly and really helped me make the right decision for me. I would recommend Tony to anyone I know!! More

This was my first time buying a car in over 4 years and my first time buying a Toyota. I am a big supporter of, whether its buying a car or clothes, a no pressure sales environment!!! This is exactly what my first time buying a Toyota. I am a big supporter of, whether its buying a car or clothes, a no pressure sales environment!!! This is exactly what I experienced at this dealership. The process at Tufankjian was painless, quick and very professional and most importantly for me, not pressured. Before I dealt with Tufankjian, I tried Expressway Toyota off Route 93. The sales people there can be best described as VULTURES. I practially parked my car and I had two men swarming me. I quickly looked at one care that caught my eye while driving by, got back in my car and left!! While at Tufankjian I dealt with Kenny Tempro. Kenny is professional, friendly and very knowledgeable. Kenny asked and understood what I was looking for in a car. He did not try and upsell me on features/models that did not fit my needs. He made sure all my questions were answered. My biggest worry was that I would get treated differently becuase my credit score had slumped due to various reasons. After the test drive, Kenny returned with my credit scores. Though they were not as good as I hoped, I felt that he treated me with the same respect he would have treated someone with stellar credit. In Finance I dealt with John Celesk. Again I was treated with professionalism and respect. John made the finance process extremely easy. He actually got me a better deal than I oringinally hoped for. He did a great job at explaining everything and when I decided not to add on the "options" he didnt pressure me. Overall, this was the best car buying experience I have ever had. I will definately go back and buy a car from this dealership. Thanks Kenny and John. More

Every employee, the sales person, finance person, and manager, were friendly and helpful. There was no sales pressure, and everyone seemed committed to meeting my goals in buying a new (used) Highlander manager, were friendly and helpful. There was no sales pressure, and everyone seemed committed to meeting my goals in buying a new (used) Highlander I received a better price than I expected, and will definitely buy from Toyota of Braintree again. More