Toyota of Braintree

I have been searching for a 2008 Toyota Highlander for approximately 8 months, with no success. The Purchase of this vehicle was very emotional since my mom had given me some money as a graduation present approximately 8 months, with no success. The Purchase of this vehicle was very emotional since my mom had given me some money as a graduation present to by a newer used care, and my mom passed away July 2011. I had specific items that I needed in the car (power seats- driver), heated seats, hands free availability, cargo area for the dog and sunroof. I also had a budget to follow. I had been perusing the website, as well as vehix.com, Edmund, and consumer reports. Educated and armed with reports I went to the dealership with the idea that I probably would not get what I wanted, and would be mislead but there was a chance I may find a good deal. I stopped by on Sunday, began checking out the cars on the lot, not finding what I was looking for; I was ready to leave when I was then approached by Gail Nelson, I liked that she didn't jump on me as soon as I walked on the lot (I cant stand pushy sales people) Gail helped me look for what I wanted, during a test drive of one highlander she spotted another that she had not known about- (I then realized she was really trying to help me find the car for me). I took that car for a test drive and then home for the night, nice highlander but didn't grab me. I returned the car on Monday (Columbus Day) and walked into dealership only to meet Kevin Chiccone, great guy he just received a trade in literally, the vehicle just arrived with owners. Gail & Kevin showed me a 2008 Highlander sports utility pearl white with heated seats, moon roof, leather interior power seats, cargo area for the dog etc. I took this vehicle for a ride and this grabbed me, mileage was a little over my liking, but the accessories, and the sales person made it work. Gail handled my registration, my sticker, the installation of blue logic, lo-jack, and was able to help me through this even with my high anxiety. The financial manager was excellent as well, very nice, not intimidating, and helpful in helping me make choices, again not pushy, he assisted me in warranties that worked for me, not his pocket. I am thoroughly pleased with the outcome, the experience, and will recommend Gail to anyone looking to purchase a car. More

From the second I walked into Tufankjian Toyota of Braintree, I felt like I was going to be taken care of very well. Though I could tell he must've been working hard all day (my father and I showed u Braintree, I felt like I was going to be taken care of very well. Though I could tell he must've been working hard all day (my father and I showed up at the 11th hour on a week night), I was delighted to be directed to Eduardo Vivas on the sales floor. He was polite, extremely respectful, and took in the information I gave him for what I was looking for in a car & told me what would work best for me. I figured I would have to buy a used car, but to my surprise there were 2011 Toyotas left on the lot that were cheaper than many of the used vehicles and, well, they were brand new! Doesn't get better than that. After much discussion about how to make my credit better, it was looking doubtful that I would be approved for financing for a new car, but Eduardo consistently reassured me (even calling me to check up after my initial visit), saying "we will get you a car no matter what happens, don't worry". I was so relieved I wasn't dealing with a company that was just trying to get money out of me while passing off a barely-safe, barely-running car to me. I came back to the dealership a week after first showing up there, and I had not only been approved for financing, I was also given the exact car I initially test-drove, and--thanks to the business manager Walace pulling a favor for me (he said "I like to see good things happen to good people, and I can tell you're a hard worker")--I was given a financing rate that usually is reserved for those with better credit. Walace also helped me decide what additional insurance features I could put money towards so that in the long run, I will always have a car and will never be stranded. I drove off in my new 2011 Toyota Corolla that same day, after having the car registered and inspected ON the premises. I am so grateful for everything that Eduardo and Walace and everyone at Tufankjian did for me. You really took care of and helped not only me, but also my family, as now we can all relax and won't have to worry about how I'm going to get from point A to point B. It's easy to see that this company has been shown enough love and kindness in their years of business so that they can pass that on to their customers. You've also given me the chance to prove (to the people in the paper business) that I am financially secure for my future-- that alone will have me thanking the Heavens for your faith in me for decades to come. Thanks again, Tufankjian & Family. All my love, Kelley More

Gail Nelson was the sales woman and she was by far the best sales person that I have ever dealt with. She is professional, accurate, honest and helpful in every way. The entire dealership was great. best sales person that I have ever dealt with. She is professional, accurate, honest and helpful in every way. The entire dealership was great. More

My wife Mary asked me to write this review of her experince with Edward Simpson. When we walked into the show room Edward gentley approached us and neve r applied pressure. He was very knowldegable experince with Edward Simpson. When we walked into the show room Edward gentley approached us and neve r applied pressure. He was very knowldegable about the operation of the new Avalon and the accessories and made it very easy to learn and understand the differences from our 2005 Avalon. A very good person to deal with throughout the process. Very helpful with the service department on my husbands Highlander. More

Upon my arrival at the Tufankjian dealership in Braintree I was greeted by Mr. Banks with a friendly smile and good firm handshake. He was eager to show me the make and year of the vehicle I was interested I was greeted by Mr. Banks with a friendly smile and good firm handshake. He was eager to show me the make and year of the vehicle I was interested in. He let my wife and I take the vehicle for a leisurely test drive. Overall we were very happy with the attention he gave us in finding what we wanted We were very impressed with the entire dealership,and I would not hesitate to recommend this dealership to my friends. More

I hate buying cars, absolutely dread the process, but this was surprisingly painless, and didn't drag on for days. Ed was pleasant to deal with, as were Bob and Wallace. Thank you. this was surprisingly painless, and didn't drag on for days. Ed was pleasant to deal with, as were Bob and Wallace. Thank you. More

Sam was very helpful during our purchase and processed everything in a very prompt manner. He also offered his personal cell number for us to reach him at in case we need anything outside of the normal b everything in a very prompt manner. He also offered his personal cell number for us to reach him at in case we need anything outside of the normal business hours. Thank you Sam! More

I would drive a my 2001 Toyota Tacoma with 334,000 miles on it the rest of my life if it would bring back my father. But it wont and as much as I have been loyal to my truck, it saw its last big trip this on it the rest of my life if it would bring back my father. But it wont and as much as I have been loyal to my truck, it saw its last big trip this past June when I had to drive to my father, Michael Bigger's memorial in Minnesota. My father unexpectedly died in February. He was a national sculptor and I was very close to him. God has blessed me in so many beautiful ways and he has given me immense wisdom since my father died. Nevertheless I am still weary with sadness and grief and miss my father deeply. Lots of challenges have confronted me since his passing and one was the end of life of my trusty truck. I knew this time would come but wasn't looking forward to it because I knew it would be almost impossible for me to get financing..of course I always rely on God and he directed me to the right place and used people in different roles to provide testimony of his perfect will, amazing grace and undying love. A car is a just a car and not something we should worship or get too crazy about but for me it is a necessity for my livelihood, the safety of my best friend, KODY and neccassary for me to fulfill the purpose God has for me. To Steve Lavanchy, Kenny Banks, Wallace Langame, Carlos Ortega, David Tufanjian and my dear mechanic JB Auto and specifically Dave who referred me to Mr. Lavanchy I pray that God continues to richly bless you and brings out the best in you in all that you do. None of you gave up on me and showed immense compassion, love and professionalism. I came to you on my father's birthday, October 10th. A car dealership, where the usual experience is pushy salesmen and long waits to read between the lines and defend myself against tricky treats and dreams , was the last place I wanted to be. I even encountered someone that looked like my father and it made me break out in tears and I wanted to just leave and forget it.But you all certainly were not the usual. In fact my experience cant even be compared to any other experience in a car dealership because it was truly out of the ordinary and transcends dealership experiences. I am not trying to be mushy. I want to give God the glory and hope you all realize how you have made a difficult year for me a little better. Its hard to get happy about getting a new car.. a beautiful! new car when all I want to do is hug my father one more time, but I know he wouldn't want me to be sad...I am a very happy, peaceful person and it has been very hard this year for me to be my happy self. I thank you all for making it possible for me to own a beautiful, safe and practical Rav 4 that fits me and my hairy for legged son Kody!and put a smile on my face. "If I speak in the tongues of men and of angels , but have not love, I am only a resounding gong or clanging cymbal.If I have the gift of prophecy and can fathom all mysteries and all knowledge, and if I have a faith that can move mountains, but have not love, I am nothing. If I give all I possess to the poor and surrender my body to the flames but have not love I gain nothing. Love is patient, love is kind. It does not envy, it does not boast , it is not proud. It is not rude, it is not self seeking, it is not easily angered, it keeps no records of wrongs. Love does not delight in evil but rejoices in the truth. It always protects, always trusts, always hopes, always perseveres. Love never fails.....And now these three remain:faith , hope and love. But the greatest of these is love." ICor. 1-13 Thank you Guys,Peace be with you and God Bless You Always and Forever. Leigh Bigger Brockton Ma More

Victor (sales) and Arthur (finance) were both amazing! Super helpful and made the car buying experience a real pleasure. I would recommend them and Toyota of Braintree to anyone! Super helpful and made the car buying experience a real pleasure. I would recommend them and Toyota of Braintree to anyone! More

Hola antes de nada agradecer a todo el equipo su amabilidad. Soy español, en mi pais he comprado en 3 dealers distintos, y nunca me han atendido con la profesionalidad que me atendio el Sr. Eduardo amabilidad. Soy español, en mi pais he comprado en 3 dealers distintos, y nunca me han atendido con la profesionalidad que me atendio el Sr. Eduardo Vivas. Con su educacion su honestidad y ofreciendome las mejores condicciones para mi cartera hizo un cliente en poco tiempo. Eduardo muchisimas gracias por todo y sin duda mientras tenga que comprar coches a usted me voy a dirigir. Sinceramente Jose y Tania More