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Toyota of Braintree

Braintree, MA

4.9
5,225 Reviews
Tufankjian Toyota of Braintree is a family owned and operated, state-of-the art Toyota dealership, located just south of Boston on the South Shore. Most of our huge inventory is indoors, so our customers can shop in comfort, regardless of the weather. Our greatest asset, however, is our people- our knowledgeable and helpful staff, and our faithful customers. Visit our showroom, and you will see for yourself why we are different from any other Toyota dealership.
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210 Union Street

Braintree, MA

02184

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Showing 5,225 reviews

March 05, 2024

We had such a wonderful experience with Idalia. Absolutely kind, patient, and helpful. She went above and beyond to make us feel welcome and help us find what best fit our needs. I would 100% go ba More

by tbetley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Zeiba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Idalia Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Toyota of Braintree responded

Thank you so much for your kind words for Idalia and our staff and for leaving us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

March 05, 2024

My experience with the dealership, its management, finance team, and dealers (Idalia!) was fantastic. Was made to feel welcome and the only concern was making sure we were happy. More

by tbetley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Zeiba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Bahery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Idalia Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Toyota of Braintree responded

Thanks for your feedback on your recent visit to Toyota of Braintree. It's great to hear that Idaliah and our staff was able to assist you and that you had such a positive experience.

March 02, 2024

The dealership was awesome! Idalia and Freddy (Minister of Finance) made my experience wonderful. Idalia explained everything I needed to know about my new car. Freddy made all More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Idalia Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Toyota of Braintree responded

Thank you, for taking the time to share your thoughts on working with our team. Idalia appreciates it, and the way you describe Freddy (Minister of Finance) he sounds like he could be in the British House of Lords! We're glad to hear we delivered such a great experience!

March 02, 2024

Phil is great. He is very knowledgeable and helped me figure out how to use the technology. Also, the woman at the “snack counter” was so pleasant and personable. I More

by hallieg
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Toyota of Braintree responded

Thank you, for your kind words for Phil and our sales team and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Braintree.

March 02, 2024

The dealership was very good to work with. Carlos was a very good salesperson to deal with. More

by david.brew44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Martel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Toyota of Braintree responded

Thank you for sharing your experience with us David! We're happy to hear it went well and truly appreciate your feedback!

March 02, 2024

Phil was attentive, took the time to show us how all the features of the car work. Very helpful, very knowledgeable. I would recommend him to friends and family. More

by mabatuno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Martel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Toyota of Braintree responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 01, 2024

Was pleased with Gerry Gotham knew the cars answered all questions. Very easy to deal with also very knowledgeable on all aspects of the sale. More

by Kirbyfam
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Zeiba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Gorham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Toyota of Braintree responded

Here at Toyota of Braintree, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Gerry and our staff, and it was a pleasure having you at the dealership. We appreciate your review!

March 01, 2024

This was a good experience. Everyone was very pleasant and accommodating. The site was clean, people were knowledgeable and we were overall very happy with this location. More

by conners.colleen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Zeiba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Toyota of Braintree responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! and Phil and our team here at Toyota of Braintree are glad to have you as a customer..

February 29, 2024

Idalia #1 selling cars and very helpful explaining everything. Highly recommend her. Carlos help me too. Joey in finance thank you. Toyota of Braintree highly appreciated everything. More

by Edycaj77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Foy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Idalia Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Toyota of Braintree responded

Thank you so much for your kind words for Idalia, Carlos and Joey and for leaving us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

February 27, 2024

Gerry 5 Star is an 11. 5 ⭐️ ….you had to be there. Gerry is the best sales representative we have ever had. He listens to his customers and his direct and honest. His pers More

by Feverheaddoyle2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Martel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Gorham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Safe
Feb 29, 2024 -

Toyota of Braintree responded

Thanks for sharing your thoughts about your experience with Toyota of Braintree. Gerry is indeed priceless and our team appreciate your business and hope to see you again soon!

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