Toyota of Braintree

The most efficient and pleasant buying of a car !!!!!!!!!!! As stated , Jordan was efficient, most pleasant, most knowledgeable sales person I have encountered. He even had a great sense of humor which is impo As stated , Jordan was efficient, most pleasant, most knowledgeable sales person I have encountered. He even had a great sense of humor which is important in my book. My entire experience with the dealership was top-notch!! I sincerely thank you! More

Goof-up remedied I ordered a RAV4 hybrid 'SE' with great safety features plus the tech option with even more and was told it would take a few days. My new car came in I ordered a RAV4 hybrid 'SE' with great safety features plus the tech option with even more and was told it would take a few days. My new car came in the next week and I was given a RAV4 hybrid 'LE' (the top model) without the tech option. The differences between the models are mostly cosmetic and the tech option I wanted was the side view cameras. As my family was going on a weekend trip I decided to take what was offered with the understanding that I would be compensated for not getting the safety feature I expected and had paid for. My salesman Bob Wilfand was very concerned about my satisfaction and was instrumental in delivering the compromise in good time. More

The customer's perception is your reality EVERY time I have had to have service done on my "certified pre-owned" Toyota that I purchased here I have had nothing but problems! The service mange EVERY time I have had to have service done on my "certified pre-owned" Toyota that I purchased here I have had nothing but problems! The service manger Ken is an arrogant condescending person who said to me " We don't make mistakes here" to which my response was oh that must be wonderful to be working with all robots because there is no way you can have humans working for you who NEVER make a mistake to which he responded I am telling you what your options are and I am not going to talk about this anymore with you ( the who conversation lasted 4 minutes. When I told him he was being rude and disrespectful he told me no he was not he was just being firm when in fact he was yelling at me so loudly I had to take the phone away from my ear and leave the room so not to bother my co-workers. The customer's perception is your reality More

Deals for dayz Jordan helped me get out my lease early and helped me get in a new whip. Jordan was very helpful and knowledgeable through out the entire process. Gre Jordan helped me get out my lease early and helped me get in a new whip. Jordan was very helpful and knowledgeable through out the entire process. Great experience. 2 thumbs up! More

Wonderful staff and excellent service! I can't thank you all enough for the time and experience. Kindness goes a long way! You all do an amazing job and I will continue to give business. Th I can't thank you all enough for the time and experience. Kindness goes a long way! You all do an amazing job and I will continue to give business. Thanks a million! More

Wife and I both purchased camrys My wife and I both purchased camrys from Toyota of Braintree. It is a very professional organization with a personal touch. Out salesperson Benson was My wife and I both purchased camrys from Toyota of Braintree. It is a very professional organization with a personal touch. Out salesperson Benson was wonderful. Walace Langame made the financing simple. Eric Franke and the Tufankjian family make car buying easy. More

Great experience! I had a pleasant experience. I am always skeptical when purchasing a new or used vehicle, especially when I am traveling from 2 hours away. My salesm I had a pleasant experience. I am always skeptical when purchasing a new or used vehicle, especially when I am traveling from 2 hours away. My salesman was exceptional and the deal made was fair. I was amazed withe the Toyota CPO program and the condition of the vehicle when I accepted delivery. The only thing that rubbed me the wrong way was when the sales manager tried to use the Scarcity Effect on me, he must have assumed this was my first rodeo.. My sales person Patrick, and the service people made up for it. Great vehicle, great salesman, great service department, and a fair deal. No buyers remorse, very happy! I found them by searching cargurus.com. and Robert Hodges was excellent to work with. Dana More

brought my car in with check engine light on Amanda was great this morning she greeted me we went over things and she said she would call as soon as she knew anything about what was causing the p Amanda was great this morning she greeted me we went over things and she said she would call as soon as she knew anything about what was causing the problem and she did just that. Before I knew it she was calling me and going over the situation with an explanation as to what they felt was the issue. She also said she would follow-up with the service to pick me up at the appointed time so I could pick the car up. It was great to have her take charge of the situation as I was disappointed that I had to come back a second time in such a short period of time with the same problem. More

Friendly Atmosphere Mr. Jordan Fehringer was one of the reasons for the friendly atmosphere. He answered most of the questions I have and made the experience easier and Mr. Jordan Fehringer was one of the reasons for the friendly atmosphere. He answered most of the questions I have and made the experience easier and faster. More

Hands down the BEST TOYOTA DEALERSHIP I have dealt with! The BEST TOYOTA DEALERSHIP in practically every regard. My experience: - Pricing: Was able to match the best price I got from several competitors. The BEST TOYOTA DEALERSHIP in practically every regard. My experience: - Pricing: Was able to match the best price I got from several competitors. - Trade-in: Offered me nearly $1000 more than the nearest competitor. - Accessories: Best pricing, and even a free accessory thrown into the bargain. - Financing: They were able to obtain a much better rate for me from a local bank than is offered by Toyota Financial Services. Thanks, Don Richmond, for saving me lots of cash! - Customer service: Top notch. Very well-deserved reputation. Jose Rosario and Bob Keough were straightforward, not pushy, very responsive to my questions and concerns, and treated me as though I were their only customer. If you want a Toyota, don't waste your time and/or money elsewhere. Just GO TO TOYOTA OF BRAINTREE. More