Toyota of Braintree

The car I was meant to be in...... My experience will definitely be a memorable one. I went to Toyota Braintree looking for a specific vehicle and I found. It was used, but only 8 mon My experience will definitely be a memorable one. I went to Toyota Braintree looking for a specific vehicle and I found. It was used, but only 8 months old. I bought it on Wednesday but unfortunately was was back there on Thursday, in the service dept. because of an issue the car was having and was back there again on the following Monday. So needless to say I was not a happy camper. Steve and Sunny where amazing to work with during this whole process, Steve gave me his cell phone and answered every call and every text I sent him during this time. On Monday when I dropped the car off at the service department, I went around front to talk to someone from the Mgmt. Team and that's when I met Carlos. Carlos was amazing, I honestly just wanted to sit and cry, after all this was a new car (at least to me) and I was back for a 2nd time in 5 days. Carlos listened to me complain and researched the whole situation and helped make it right. He worked with me until we came up with a solution, which ultimately put me in a new car, even though he didn't have to. His ultimate goal was to see me happy with both my decision in vehicle and Toyota of Braintree. Carlos put me with Wallace who walked me through everything that we needed to do to get me in the new car. He put me at ease and promised it would be an easy process, which it was. He called me a couple of times during that day to make sure I knew each step he was taking and to reassure me that everything was going to be ok and the whole time I was with him he did nothing but smile and make me feel better about the whole situation. To make a long story short, I drove off the lot today with my 2017 RAV4 SE - the perfect color - the perfect car. I could not have asked for a better team to work with or a better outcome. Thank you, Steve, Sunny, Carlos and Wallace :-) More

Great experience purchasing my new 2017 camry Easy, no hassle, extremely pleasure working with Jose, Ian and Bob as they mot only help with purchase, trade in they helped me get my car registered Easy, no hassle, extremely pleasure working with Jose, Ian and Bob as they mot only help with purchase, trade in they helped me get my car registered in Tennessee where I have a home. My past experience here in Braintree for both sales and service led me back here again . My decision was right was I was EXTREMELY HAPPY with this whole process . I recommend anyone interested in purchasing a car to check out Braintree Toyota to compare. Jose went way beyong my expectations helping us with this purchase More

Awesome experience purchasing my new 2017 Rav4! From start to finish the whole process was easy, no hassle, and focused on the customer. Ron's attention to detail made the process of trading in my o From start to finish the whole process was easy, no hassle, and focused on the customer. Ron's attention to detail made the process of trading in my old Rav4 and buying my new Rav4 stress free. More

Toyota of Braintree always treats you like you are Family. Toyota of Braintree is always there for you. Questions, demos, service and for any issue you might have with your vehicle. They are very patient espec Toyota of Braintree is always there for you. Questions, demos, service and for any issue you might have with your vehicle. They are very patient especially with all the new technology there is today. They are always a phone call away for any assistance you may encounter. We have purchased many Toyotas over the years and we have been more than satisfied with Toyota of Braintree. From start to finish everything went smoothly. Highly recommend George Saef and Joe Foy, They know the cars inside and out. Always a pleasure to come here. Thank you More

Outstanding I recently went through the process of leasing a vehicle from this dealership. From the moment I entered the dealership until I drove out with a newl I recently went through the process of leasing a vehicle from this dealership. From the moment I entered the dealership until I drove out with a newly leased vehicle I got a good vibe. The two people who were instrumental in this transaction were Ruben Bourguignon and Brian McGrath. I was impressed with their professionalism and caring. I never felt felt pressured; they guided me through the process and I now have a new leased vehicle. Thanks to both!!!! The dealership should be commended for their customer service! More

Sales Rep (Joe Lawlor) was excellent. Finance guy sucked! Joe Lawlor in the sales department handled our business dealings very professionally. Nice man who I truly believe was looking out for my best intere Joe Lawlor in the sales department handled our business dealings very professionally. Nice man who I truly believe was looking out for my best interest throughout the sales process. Not pushy at all. Knowledgeable. Stayed within the parameters I set early on in the process. Honest and straight forward during negotiations. That said, the finance guy I dealt with was extremely shady and dishonest. He moved fast and tried to slip a few past me that would have cost me thousands. Bottom line...Very happy with Joe Lawlor on the sales side...Finance guy was a jerk. More

Toyota of Braintree The staff here was amazing! They effortlessly made me feel safe and comfortable with my choices and got me a great deal on a new car very quickly! I w The staff here was amazing! They effortlessly made me feel safe and comfortable with my choices and got me a great deal on a new car very quickly! I was in and out in under an hour every time I went in! More

Outsanding service, knowledegable, polite and attentive. Very knowledgeable team of Scott Vallatini, Arthur Martel and Bob Keogh worked with my wife and I. Very attentive to our questions and concerns and c Very knowledgeable team of Scott Vallatini, Arthur Martel and Bob Keogh worked with my wife and I. Very attentive to our questions and concerns and could not be more professional, knowledgeable and polite. I will recommend Braintree Toyota to my family and friends and anyone that asks. More

Exceptional Service I would not go anywhere else to buy a car! My experience with Toyota of Braintree, specifically the guidance and help given by Walace Langame was exce I would not go anywhere else to buy a car! My experience with Toyota of Braintree, specifically the guidance and help given by Walace Langame was exceptional. Through out my entire experience I never felt stressed or overwhelmed. Walace made everything easy to understand and made the process go extremely smoothly. He is an absolutely wonderful gentlemen and I was very thankful to have the opportunity to meet him. Additionally, the salesman I dealt with was Scott Vallatini. Scott did a great job giving me different options and opportunities to test drive different models. As a young buyer it was a breath of fresh air to deal with someone who understood my options and didn't try to push other cars onto me. He was very personable and made the experience of buying a car fun! I would definitely recommend dealing with Scott when looking to buy a car at Toyota. Kenny Tempro also helped with the process and was extremely fun and upbeat, while also providing important information. (Seriously I could hang out with all three of these guys- they were amazing!!) Something that is most often stressful- turned into a great couple afternoons filled with lots of laughs :) More

Easy and Pleasant Car Buying Experience! Braintree Toyota way exceeded my expectations. I hate the haggling game and usually dread going to a dealership. My experience in Braintree really cha Braintree Toyota way exceeded my expectations. I hate the haggling game and usually dread going to a dealership. My experience in Braintree really changed that mindset for me. I started the process online, was given an honest quote and a promise of quality service. The internet sales rep (Mike Twoomy) set up my appointment, met me at the door and communicated our online negotiation with the sales rep (Jose Rosario). Jose then took me through the process in a no nonsense, stress fee manner. He was efficient, kind and professional. I got a fair price for my trade and they delivered the car to me at work as soon as it was ready. Great experience! More