Toyota of Braintree

Another great experience Got my second car from Jordan today. Just like the first experience doing business with him, so seamless process! Hoping to do business with this deal Got my second car from Jordan today. Just like the first experience doing business with him, so seamless process! Hoping to do business with this dealership again and again. More

Bob Wilfand is the BEST!!!! I bought my last car from Tufankjian toyota and was very happy! A 2015 Venza. When it came time to buy another car i went back to Tufankjian my old sa I bought my last car from Tufankjian toyota and was very happy! A 2015 Venza. When it came time to buy another car i went back to Tufankjian my old salesman was no longer with toyota. It was recommended to me by a close friend of mine to ask for Bob Wilfand because he was the best !! Boy they were not wrong!!!! From the minute i walked in to the moment i left i was treated like a friend. He was fair honest informed understanding and patient!!! (A regular comedian too ) He explained everything so i could make an informed decision and do what was best for me! He told me it was not about him it was All about me!!! He is a true professional and i would recommend him to anyone who is looking for a great experience!!! I feel like i got a great deal and am very happy about my 2017 RAV4 Bob is a huge reason why I won't buy a car from any other dealer!!!!Thank You Bob and see you in 5000 miles for that cup of coffee!!!! More

Treated Like a King Until I Bought a Car - Then Tossed Aside Purchased a used 2015 Toyota Highlander Limited and the process was clean. Two hours later, I was walking out of the dealership. Fast forward to r Purchased a used 2015 Toyota Highlander Limited and the process was clean. Two hours later, I was walking out of the dealership. Fast forward to registering the vehicle, a mistake was made in overvaluing the sales price and I had to pay an extra $200 on sales tax. Alerted Sunny, the rep that handled my paperwork of the mistake and he said he'd look into it. Here we are a full month later, and he's no longer replying to my emails asking for a resolution. I've had no choice but to file a charge-back with my credit card company in the hopes of getting back the $200 I am owed. Five minutes was all I was asking ... Be careful if you buy a car from this dealership. They will forget your name the second you sign your contract. More

Purchase of vehicle and finance person Rubens was an awesome salesman . We love our new 4-runner . We got a great deal. We would Highly recommend him!! Rubens is an asset to Toyota of Brain Rubens was an awesome salesman . We love our new 4-runner . We got a great deal. We would Highly recommend him!! Rubens is an asset to Toyota of Braintree . We have already spread the word of your dealership ! Brian in finance was great too !! He got us a great rate and was very knowledgeable!! He explained everything and got us a great warranty deal too! His only flaw was the puzzles on his desk😳 (Just kidding) Two great gentlemen!! More

This guy is the best This guy is patient, and gives you what you want base on your likes and budget. He takes his time to encourage you and still make everything very easy This guy is patient, and gives you what you want base on your likes and budget. He takes his time to encourage you and still make everything very easy and smooth as possible. This is the second car he's helping me purchase. I will like to deal with him alone. More

Quick and easy Toyota of Braintree has always treated me like I was their only customer. The service department has always been helpful and friendly. The shuttle ser Toyota of Braintree has always treated me like I was their only customer. The service department has always been helpful and friendly. The shuttle service is very convenient. More

Great experience Shane KNOWS what he is doing! He made the process of getting my first car fun and easy! When I went to the dealership to pick up the car he made sure Shane KNOWS what he is doing! He made the process of getting my first car fun and easy! When I went to the dealership to pick up the car he made sure everything was perfect! More

A FANTASTIC BUYING EXPERIENCE FROM BEGINING TO END Bought a new Sienna XLE at Toyota of Braintree on 4/13/17 - my experience from the first call made to get a quote, to the pick-up of the car 24 hours Bought a new Sienna XLE at Toyota of Braintree on 4/13/17 - my experience from the first call made to get a quote, to the pick-up of the car 24 hours later was well beyond expectation. I had no prior knowledge about Toyota of Braintree, calling them and a number of other local dealers from an internet search of "Toyota Dealers MA". Edward Walsh (Internet Sales) was my first contact and he was terrific. Edward gave me an excellent quote, right to the point. I explained that it was important to me that I have an experienced sales person and Edward assured me he would make that happen. Edward's easy way and listening were absolutely a major reason I made an appointment to visit Toyota of Braintree. They also had a very competitive quote too. I drove by two Toyota dealers to go to Toyota of Braintree due to Edward being forthright and listening to what I was looking for - rather than just talking as I found with the other dealers. Upon arriving, a few hours after my initial call, Mark McElroy a Sales Manager met me at the front desk greeting me with "we've been expecting you and Manny Javier an experienced Sales Consultant is moving two XLE's around to the front". Mark then called Edward to meet with me in person. It was all very professional. Mark was just super, it was easy to tell he was going to make sure that this process went smoothly. After being introduced by Mark, Manny took over doing a fantastic job walking me through the Sienna and taking me out for test drives in each vehicle I was interested in looking at.. No rushing, wanted me to take my time, just a super experience. Manny could not have been nicer. After the test drives we got down to business and very professionally negotiated a price that I couldn't be happier with. Manny listened to my logic and understood, no BS just business. Mark the Sales Manager finalized our deal - it was as smooth as possible. The next person I had the pleasure of dealing with was Eric Francke who walked me through servicing the vehicle, explained the maintenance that came with the vehicle and set-up a future appointment based upon my guess of usage. Took all of ten minutes. Eric was really great. Manny then introduced me to Ian Merrill in the Finance or Business Dept. I let Ian know I was running late to pick-up my wife and he moved through the paperwork like lightning. Ian was very professional, knowledgeable and courteous. He offered me an extended warranty at a very good price and was understanding when I told him I needed a few days to think on it. I had only been at the dealer for a little over two hours and was back on my way out the door. I returned a couple hours later with a check and Ian had arranged all my insurance with my agent, letting me know that the van was being prepared for delivery to me the next day at noon. Really appreciate his efforts! The following morning Manny called me at 9:15AM to let me know everything was set. Upon arrival my wife and I were greeted like a long time customer -- a very, very nice feeling! Manny walked my wife through the van's operation, taking his time and repeatedly asking her if she had any questions, could not have been a better experience. Manny was just fantastic from beginning to end. Everyone, including the two receptionists (whom regrettably I did not get their names) made this buying process terrific. Without reservation I recommend Toyota of Braintree. More

Great experience purchasing a new Camry Jordan was great to work with. He was patient with us and did not put any pressure on us at all in the purchasing process. We got a fair price for our Jordan was great to work with. He was patient with us and did not put any pressure on us at all in the purchasing process. We got a fair price for our trade and our purchase and we walked away happy. More

Best experience purchasing new car I was dreading buying a new car, but Ron Novin made it a positive experience - no stress! He is pleasant, professional, and informative. He valued m I was dreading buying a new car, but Ron Novin made it a positive experience - no stress! He is pleasant, professional, and informative. He valued my time and listened to my needs. I would highly recommend him to my family and friends. More