Toyota of Bowling Green
Bowling Green, KY
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Serviceman Stumbo just trying to make a profit My mother took her car in for service Wednesday 4-26-17, service adviser came out and told her she had a nail in her sidewall of her tire and it was n My mother took her car in for service Wednesday 4-26-17, service adviser came out and told her she had a nail in her sidewall of her tire and it was not repairable she would need a new set of tires. He priced her a new set, but she called to ask me what she needed to do, I told her to take a picture of the nail and send it to me. Not common to get a nail in a side wall of a tire. She ask to see the nail, they took her out to her car it was already in the pickup "finished" line to be picked up ready to go. Told her they pulled the nail out????? Usually if you do that then all the air comes out.... HUMMMMMMM the tire did had a white mark she took a picture of and sent to me but no nail. Sound fishy.... so she has tire air pressure monitors on her Camry so I told her to drive it home. If she had a problem on the way to call me and I would come and get her. Well guess what no problems, I check tire with I magnifying glass, no signs of any "roofing nail" nothing at all. Tire has lost no air in 3 days. I can't believe there are such dishonest people in this world. Not only did Toyota of Bowling Green lose her as a customer they also lose the entire family. Six Toyota cars and trucks have been purchased and serviced at Gary Force Toyota through our family but not any more.... Stumbo's sure are not like "Gary Force" of the past......... Such a shame. To be dishonest and try to sell an 76 year old woman something she did not need just to make a profit. More
New Rav4 My purchase of a new Rav4 came after my 14 year previous experience with a Rav4 purchased from Toyoto of Bowling Green. I had been very happy with my My purchase of a new Rav4 came after my 14 year previous experience with a Rav4 purchased from Toyoto of Bowling Green. I had been very happy with my 2003 Rav4, but it was time for a new one. I did do some comparison shopping but decided to stay with a Rav. Freddie Williams was very patient and thoroughly explained the features of the new one. However, although there are a lot of nice new features on the 2017 model, the dealbreaker for me was the same as with my first---the cargo space is wonderful, and even larger on the 2017. I hope that feature will not change in the future because it adds much to the versatility of the car More
"Go see Gloria Russell at Toyota of Bowling Green" Thank you Gloria Russell for making the purchase of our 2017 Avalon Limited a very pleasant experience. This was the third new vehicle we have purcha Thank you Gloria Russell for making the purchase of our 2017 Avalon Limited a very pleasant experience. This was the third new vehicle we have purchased from her. She as always been honest, understanding, explained the new vehicle features, and truly a professional salesperson. Toyota of Bowling Green has always given us excellent service on our vehicles. More
A Great Experience We were fortunate to be helped by two of the sales team - Jeff Chandler and Justin Taylor. In all fairness, Jeff is relatively new and was very enthu We were fortunate to be helped by two of the sales team - Jeff Chandler and Justin Taylor. In all fairness, Jeff is relatively new and was very enthusiastic about the product and was helpful on the test drives. Justin helped greatly in explaining the details and features of the different vehicles we were interested in. We decided on a 2017 Highlander Limited. Justin was always available each time we called or texted with questions or concerns prior to the delivery of our new vehicle. He did a great job in explaining the features (set up, navigation, safety, electronics, etc.). Overall, we would highly recommend Toyota of Bowling Green to anyone. -Susan and Anthony Stallins More
Go see Courtney at Toyota of Bowling Green I met Courtney Miller a year ago when I saw a gorgeous Volvo C70 sitting on the lot. She helped me and my husband take a test drive and give us all t I met Courtney Miller a year ago when I saw a gorgeous Volvo C70 sitting on the lot. She helped me and my husband take a test drive and give us all the details about the car and since I've been driving it for a year now she obviously did her job very well. So, when it was time to trade another car I had for a better one I knew I wanted to work with Courtney. She truly listens to what you have to say and doesn't dismiss your concerns. She answers all your questions and if she can make it happen for you you will NOT be disappointed. Go see Courtney Miller at Toyota of Bowling Green today! More
Inferno orange Tacoma I have been looking at used Tacomas for several weeks (I've wanted one for many years). I knew what I was looking for, a manual, lower miles and a go I have been looking at used Tacomas for several weeks (I've wanted one for many years). I knew what I was looking for, a manual, lower miles and a good price. I went to every dealership in BG, and then happened upon the Inferno 6sp manual at Toyota of Bowling Green. This truck was meant for me. Did I mention it was the only manual transmission in town? Kinny was a great salesman. He wasn't pushy, was full of enthusiasm and knowledgeable. Once the pricing was settled, which didn't take long, the paper signing was a breeze. More
Kinny Landrum is the best We had the best car buying experience ever!! Kinny is so nice and he didn't pressure us at all to buy a truck. He is very witty and efficient when it We had the best car buying experience ever!! Kinny is so nice and he didn't pressure us at all to buy a truck. He is very witty and efficient when it comes to purchasing. He didn't waste any of our time by making us sit around and wait. The dealership was very busy that day but we were in and out with a brand new 2017 Toyota Tacoma in about 2 hours. Fantastic service, the next time we get a vehicle, we will be shopping with Kinny at Toyota of Bowling Green. We also receive a Free tshirt, cups, a bag free appetizers to local restaurants, free car washes for a year. I even got a free 60 day car wash pass for my vehicle personally from Kinny!! More