Toyota of Bowie

Excellent service. The staff was very professional and the service was done in a timely manner. The staff was very professional and the service was done in a timely manner. More

Jose was so kind and helpful. He went over the top to calmly help me in a distressing situation. He went over the top to calmly help me in a distressing situation. More

The customer service I received was outstanding! Everything was explained to me, where I could fully understand what was going on with my car. Everything was explained to me, where I could fully understand what was going on with my car. More

Work performed as expected, on time. Service representative was very helpful. I like the multipoint inspection. Service representative was very helpful. I like the multipoint inspection. More

The customer service I received today from the assigned service person, Imani was outstanding. She was professional and clearly explained everything. I like that this dealership provides transportation to service person, Imani was outstanding. She was professional and clearly explained everything. I like that this dealership provides transportation to and from one's residence within a specific mile radius. It makes a huge difference . More

Great customer service. The communication they provide while your car is being serviced is quick and helpful. The communication they provide while your car is being serviced is quick and helpful. More

Muy buena atención por parte de harold castillo nos ayudó mucho y nos guió a lo mejor mucho y nos guió a lo mejor More

Scheduled oil change should not take 3-4 hrs bad service an no communication bad an no communication bad More

They had vehicle 5 days for rear main seal leakage and put me in rental. Two hours after p/u, the check engine light came on, ASW and traction light on and said, see dealership. The tech didn’t tighten ev put me in rental. Two hours after p/u, the check engine light came on, ASW and traction light on and said, see dealership. The tech didn’t tighten everything. I took off work 3 hours and waited at dealership since 6:15am for them to open at 7:30. .I told my rep I needed to go to work but manager had to authorize rental. After waiting over an hour, I went to see if a manager was in yet and my rep said, oh your vehicle is ready. How long was my vehicle ready? As soon as he got the ok, he should’ve came in the waiting room to inform me or even text me that my vehicle was ready. I should not had to use 3 hours leave to take vehicle back to dealership the very next day after getting it back after they had it for 4 days More

I was there for 4 hours. They did complete everything that was asked to be done. They sent a link at same time car was return, wanting to wait another 3 hours to do what in They did complete everything that was asked to be done. They sent a link at same time car was return, wanting to wait another 3 hours to do what initially asked to do. They fail to expand things to you. Everything is you have to ask and get half answers. More