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Toyota of Bowie

Bowie, MD

Overview
Reviews
Vehicles
4.4
526 Reviews
Call Dealership (301) 867-1600
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16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 526 reviews

March 08, 2025

I had a Trailer BRake Controller error, they took me the same day. But they charged me $200 for Diagnostics. Turns out it was only a misplaced fuse. More

by JBronius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl, Aaron Slaughter
Report | Print
Mar 11, 2025 -

Toyota of Bowie responded

Hello, thank you for sharing your feedback about your recent service visit. We understand your concerns regarding the cost. We strive to offer fair and competitive pricing for all of our services. If you would like to discuss your concerns further, please don't hesitate to contact us. Your satisfaction is our top priority, and we want to ensure that you are completely satisfied with your experience.

March 06, 2025

Awesome service every time we take our car in. Our wait time is always less than what they tell us which is great! More

by shontamdawes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
Report | Print
Mar 09, 2025 -

Toyota of Bowie responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2025

Great service. Always a pleasure. Mohammed makes sure my car is up to date! I know Imy car is in good hands. Love the frequent deals for service! Keep up the great More

by aeb1djb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed 5 stars, Aaron Slaughter
Report | Print
Mar 09, 2025 -

Toyota of Bowie responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2025

Lewis Grimes delivered outstanding customer service while my car was being serviced today. Thank You 🙏 More

by nick2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Grimes
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Mar 09, 2025 -

Toyota of Bowie responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2025

Unprofessional, shuttle forgot to pick me up after oil change. 4 hours later i got a ride up to the dealer where the service manager and shuttle driver used profanity in our conversation and laughed at th More

by Jon doe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shuttle driver, Aaron Slaughter
Report | Print
Mar 07, 2025 -

Toyota of Bowie responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at the information provided below so we can work toward a resolution. Edbyn Lopez Service Manager Toyota of Bowie t (240) 927-4267 edbynlopez@toyotaofbowie.com

March 03, 2025

Professional, courteous and easy to schedule appointments. The service is performed in a timely manner. More

by duncanmartha7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhammad , Aaron Slaughter
Report | Print
Mar 05, 2025 -

Toyota of Bowie responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 02, 2025

Great service and Mike was very professional and went above our expectations. We would definitely recommend. More

by cgd2044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Budram , Aaron Slaughter, Rose Bayat
Report | Print
Mar 05, 2025 -

Toyota of Bowie responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation, and have an amazing day!

March 01, 2025

It,s a good dealership. I like the car collection they have and the location . More

by hossainanamul1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fayyaz was the sales representatives.He help me out with choose the right car me.I appreciated his afford but he didn’t focused on my auto insurance .Somehow i managed to get that.It,s ok, Aaron Slaughter, Rose Bayat
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Mar 04, 2025 -

Toyota of Bowie responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 01, 2025

The original rep assigned to me was extremely busy/overloaded but a co worker stepped in to assist More

by Silver Foxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl knowiden, Aaron Slaughter
Report | Print
Mar 04, 2025 -

Toyota of Bowie responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2025

The service advisor, Lauren, was very helpful! Setting up the appointment time was simple and easy. More

by Jcd114
Recommend Dealer
Yes
Employees Worked With
Lauryn, Aaron Slaughter
Report | Print
Feb 28, 2025 -

Toyota of Bowie responded

Hi, we're happy you found Lauren to be so supportive during your experience here at Toyota of Bowie. Please let us know if there is anything else we can do for you; we are more than happy to help!

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