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Toyota of Bowie

Bowie, MD

4.4
558 Reviews

16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 558 reviews

April 09, 2025

My new floor mat was severely stained by service personnel’s dirty oily shoes. I expected better from a Toyota dealership. Paper floor covering is normally used. This is inexcusable. More

by alvinpowell87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Slaughter
Apr 14, 2025 -

Toyota of Bowie responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Edbyn Lopez Service Manager Toyota of Bowie t (240) 927-4267 edbynlopez@toyotaofbowie.com

April 08, 2025

I’ve had issues in the past for 2 reasons: 1) I was advised to have certain services done, when they were unnecessary or not according to recommended mileage and 2) lack of attention to detail or exces More

by Mema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Grimes - Excellent advisor
Apr 11, 2025 -

Toyota of Bowie responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Edbyn Lopez Service Manager Toyota of Bowie edbynlopez@toyotaofbowie.com

April 06, 2025

I’ve had my vehicles serviced at this dealership since I purchased a ‘98 Avalon and one of the key reasons why is the trustworthy service advisors I’ve had the pleasure of working with. I’ve been working wi More

by AWooten226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Funderburk
Apr 08, 2025 -

Toyota of Bowie responded

Hi, thank you for your kind review; we are happy to pass your comments to Antonio Funderburk here at Toyota of Bowie! We are always more than happy to assist you if anything else comes up. Take care!

April 06, 2025

Excellent customer service and great service on my vehicle. I have a closer Toyota dealership near my home but I drive further just to come to Bowie because of the excellent service. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morija
Apr 09, 2025 -

Toyota of Bowie responded

Hello Denise, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2025

The only problem was that they didn’t have the part for my recalled bumper. The recall was made a couple years ago. I was surprised that they didn’t stock the part. I have to come back when it is ordere More

by wmlogan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amani
Apr 09, 2025 -

Toyota of Bowie responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 04, 2025

Service was very efficient. People were friendly. Mr. Jose Perez was very helpful and kind. Thank you so much! More

by HV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Perez
Apr 07, 2025 -

Toyota of Bowie responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2025

Found the type of car I was on the market for and a great price. The customer service was outstanding and they made the process so smooth. Even with a little hiccup they accommodated me the great customer se More

by gr8one09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Kerry, Remi
Apr 05, 2025 -

Toyota of Bowie responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2025

Very nice and clean place. Chai tea machine is the best. Keep the good work up!!! More

by Khamel1023@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don
Apr 06, 2025 -

Toyota of Bowie responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 01, 2025

Toyota made it quick and easy. Mohammed was pleasent to work with. He always is knowledgeable and knows what is needed and what is not needed.for service. More

by ToyotaRav4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed , Aaron Slaughter
Apr 05, 2025 -

Toyota of Bowie responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 31, 2025

From our excellent sales experience to today’s great service experience, we’re so pleased with Toyota of Bowie. It will be our first stop the next time we need a car. More

by katydidknits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Young
Apr 01, 2025 -

Toyota of Bowie responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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