
Toyota of Bowie
Bowie, MD
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Came in just to shop first step after communicating on-line and receiving call from Tim. Michelle met with us, was very knowledgeable, fun and friendly; excellent info during test drive and very resp on-line and receiving call from Tim. Michelle met with us, was very knowledgeable, fun and friendly; excellent info during test drive and very responsive and helpful negotiating price and walking thru purchase, which we really hadn't intended to do that day! Kudos to Michelle! Tanika and Eboni and Mr. Henry were each very friendly, knowledgeable and helpful with the steps of the purchase process, and we drove our new car home happy. Re: our new 4runner, we are long-time Bronco afficianados, having bought 3 and still own 2...in comparison our new 4runner is very tight and excellent to drive--directly responsive in braking, accelerating and turning; seats are MUCHO comfortable and I have a bad back. Only place the bronco is better is all-around view; the 4runner has a couple blind spots and the view from the inside rear-view mirror is much smaller--so I'm learning how to adapt. Only 94 miles so far, so no other observations/comparisons. Nice car--great people at Toyota of Bowie! More
Bob was very firendlyand knowledgable. As I explained the issue I was having with my car, he listened attentively. He never rushed me and asked questions to clarify. he told me what he thought was wrong. Aft issue I was having with my car, he listened attentively. He never rushed me and asked questions to clarify. he told me what he thought was wrong. After the car was checked, he turned out to be right on target. He was very professional but also was seemed to ahve a great approach. Oftent imes it seems when you bring in a car for service, they jsut want to rush you through and not listen to what youhave to say or don't seem to want to answer your questions. Bob took his time yet was very efficient. he knew exactly what was wrong and my car was ready when he said it would be. He is top notch. More
Some years ago we purchaed our Toyota Sienna from Toyouta of Bowie and the overall experience has been great. The true test of a dealership is not in the one day purchasing event but the long term servii of Bowie and the overall experience has been great. The true test of a dealership is not in the one day purchasing event but the long term serviicing experience of your vehicle! The service experience with Toyota of Bowie has been great; namely because of our service advisor Bob Clodfelter! Over the years my wife and I have come to trust and rely on the accuracy of the information that Bob shares with us regarding our vehicle. Bob's freindly, personable persona and excellent customer service skills have made our long term relationship with Toyota of Bowie a pleasure! The quality of workmanship regarding our preventive maintenance services as well as vehicle repairs has been good; with no return visits for the same issue thus far. The price for the services over the years has been good but, could be improved upon for customers like us that have chosen to have consistent and reliable Toyota service to support our investment! When it comes to the bottom line of perception of an entity or company it usually rest with the team that engages its customers; Toyota of Bowie has a winner in Service Advisor Clodfelter. More
Steve Johnson sets himself apart from the rest at Toyota of Bowie. I have purchased several vehicles from him over the last couple years and each time I was treated with the same respect, honesty and fairn of Bowie. I have purchased several vehicles from him over the last couple years and each time I was treated with the same respect, honesty and fairness. It was clear that he was in it to make sure I as completely satisfied - from the color of the vehicle to the price. Steve is definitely a man of his word, taking care of his customers from the beginning to the end and even handling the smaller details after the sale, like ordering floor mats and setting up service appointments. I have recommended Steve to my friends and family and will continue to do so in the future. It's refreshing to know that there is at least one car salesman out there that really does care about his customers. More
I had a great experience with the staff at this dealership. Michelle was very patient and helpful as I picked out the Camry I wanted. I got the car I wanted for a great price and great interest rat dealership. Michelle was very patient and helpful as I picked out the Camry I wanted. I got the car I wanted for a great price and great interest rate. Ryan in finance was very helpful as well. All of the staff there were friendly and professional and I would definitely recommend this dealership. More
service advisor Bob Clodfelter addressed all my concerns and made recommendations based on my needs. unlike other auto service locations, i did not feel pressured into making decisions about repairs. he too and made recommendations based on my needs. unlike other auto service locations, i did not feel pressured into making decisions about repairs. he took the time to explain and prioritize repairs in order to fit my budget. he was very friendly AND knowledgeable; customer service like this is priceless. Toyota is our brand in vehicles, i'm happy to have found someone trustworthy to help with the maintenance. More
Steve Johnson was a super salesman and lived up to every word he spoke. I truly would recommend him to anyone in the market for buying a new car. He is very patient and understanding. Steve is definitely word he spoke. I truly would recommend him to anyone in the market for buying a new car. He is very patient and understanding. Steve is definitely is a star!!! More
My experience at Toyota of Bowie has been very good. The service technicians are very kind and considerate. Whenever I visit the dealership I am never disappointed. They get me in and out in an acceptable a service technicians are very kind and considerate. Whenever I visit the dealership I am never disappointed. They get me in and out in an acceptable amount of time. When I get to the service center, Bob Clodfelter always greets me with a smile and never keeps me waiting. I would recommend Toyota of Bowie and Bob Clodfelter to my friends and family. Also, Bob always gets a driver to take me to get lunch. More
Usually it would take the whole day to buy a new car but it only took us 2 to 3 hours to buy the car. This was so fast that my mom had to ask if we really bought the car. So overall they knew what we want n it only took us 2 to 3 hours to buy the car. This was so fast that my mom had to ask if we really bought the car. So overall they knew what we want n got us what we want n that made us really happy. More
I had never owned a Toyota, but had done a lot of research, I liked the size and features available on the RAV4 Limited, and knew what price I was willing to pay. After months of shopping for a research, I liked the size and features available on the RAV4 Limited, and knew what price I was willing to pay. After months of shopping for a smaller car I woke up in the middle of the night and again found myself online, building the RAV 4 I wanted. After building the RAV 4 that I wanted I hit send and went to bed. By 8:30/9:00 the following morning, I received a call from Steven Johnson. My husband and I ended up meeting Mr. Johnson at Toyota of Bowie that day, got the price we wanted and bought our RAV4 Limited and I'm just loving my RAV4. I found Mr. Johnson to be truly 'outstanding' as a salesman. Without question, Steven Johnson is the finest Automobile salesman that I have ever had the pleasure dealing with. Steven has everything, he is knowledgeable, respectful and presents a neat positive appearance, he is attentive, listens carefully, he is very responsive and provides experienced guidance. He was never forceful, was very patient with me, he is honest, upbeat, effective and pleasant to deal with. Steven Johnson who is a hard diligent worker, was absolutely fantastic, and in a class by himself. He has a great attitude and is still continually providing great service to us... Steven Johnson is truly exceptional. Based on our successful purchase, I would highly recommend Steven Johnson and Toyota of Bowie to all my friends and acquaintances. It was the best car buying experience we have ever had and we have bought twelve vehicles over the years! More