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Toyota of Bowie
Bowie, MD
488 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 488 reviews
May 21, 2015
Excellent Salesman It was a pleasure working with James Braxton. He is very knowledgeable on the specifics of each vehicle. There was no "sales" pressure, but rather h It was a pleasure working with James Braxton. He is very knowledgeable on the specifics of each vehicle. There was no "sales" pressure, but rather his approach is to inform on the vehicle and be transparent on the pricing when negotiating the deal. Days after the sale, he follows up with phone calls to assure satisfaction as well. More
by DDMA
Employees Worked With
James Braxton, James Braxton
May 21, 2015
Pleasant and Caring Salesman Jose Redd was very hospitable, courteous and diligent. He received us well in the 3 days our process took. He patiently showed my wife and i Salesman Jose Redd was very hospitable, courteous and diligent. He received us well in the 3 days our process took. He patiently showed my wife and i different vehicles as we tpondered decision making. He made sure we got the vehicle - color, brand and most of the contents - we wanted. He kept communicating with us after our first visit to keep us informed as we waited for the arrival of the right vehicle. While we were closing out on the paper work with finance, he went over to Service dept and pick up our other vehicle that was serviced. He took time to show us the features of the vehicle more than any other Salesperson has ever done. More
by chiemeka
Employees Worked With
Salesman Jose Redd , Jose Redd
May 12, 2015
Exceeding Expectations I rated my overall experience at Toyota of Bowie excellent because I never imagined I would receive the level of service that was displayed. My sales I rated my overall experience at Toyota of Bowie excellent because I never imagined I would receive the level of service that was displayed. My salesman, Jose Redd, was very personable, involved, understanding, knowledgeable and realistic while dealing with me. I'm a person that over the years has really ruined my credit. Jose and the Toyota of Bowie team really made me feel comfortable despite my credit woes. They were willing to take a chance on me and give me an opportunity to establish credit with them. I'm still overwhelmed with the customer service showed to me. Thanks, Jose Redd and the Toyota of Bowie for treating me like a person not a credit score. You guys put me in a brand new car. I'm forever grateful and humbled by my experience. More
by WoWo73
Employees Worked With
Jose Redd, Jose Redd
May 07, 2015
Excellent Experience Kudos to Salesman James Braxton provided excellent service and was very knowledge. I was surprised to learn he had only recently joined the team -- w Kudos to Salesman James Braxton provided excellent service and was very knowledge. I was surprised to learn he had only recently joined the team -- would have guessed he was a veteran. More
by lovegrove
Employees Worked With
JAMES BRAXTON, James Braxton
May 02, 2015
Excellent Salesman Jose was an excellent salesman and was willing to help me with any issues/concerns I may have had. He also added a personal touch while we were in neg Jose was an excellent salesman and was willing to help me with any issues/concerns I may have had. He also added a personal touch while we were in negotiations and after the sale was finalized. I am quite pleased with the business and treatment I received at this location I am likely to recommend a friend and/ or family member to this location. More
by Wuernisha Tuerxun
Employees Worked With
Jose Redd, Jose Redd
April 29, 2015
The best experience in buying a vehicle. My salesman name was James Braxton and he was truly a professional and he answer all of my questions, and made me feel very good about buying my new 2 My salesman name was James Braxton and he was truly a professional and he answer all of my questions, and made me feel very good about buying my new 2015 Avalon XLE. I will let all of the people that I no who are looking to purchase a new vehicle to start by visiting Toyota of Bowie and ask for James Braxton. Thanks James!! More
by Cindy A
Employees Worked With
James Braxton, James Braxton
April 21, 2015
Wonderful Experience My salesman name was Jose Redd and he was truly a professional and very friendly. He explained the loan and extended coverage very well. All the pape My salesman name was Jose Redd and he was truly a professional and very friendly. He explained the loan and extended coverage very well. All the paperwork was done smoothly and quickly. Mr. Jose Redd is a very responsible person. He gave me a tour for the new vehicle and I was really satisfied with his service and appreciated his thoughtfulness. I gave Mr. Jose Redd all 10's on the survey I was asked to do through Toyota. Wuernisha Tuerxun More
by Wuernisha Tuerxun
Employees Worked With
Jose Redd, Jose Redd
April 01, 2015
My Purchase Experience with Toyota of Bowie. I had been searching for a 2015 4Runner that I had built and priced online at the Toyota website. Toyota of Bowie had a vehicle in stock that was clo I had been searching for a 2015 4Runner that I had built and priced online at the Toyota website. Toyota of Bowie had a vehicle in stock that was close to having all of the options I wanted except a few accessories which after visiting a few other dealerships, I found were dealer installed option such as mud flaps, running boards, a cargo cover and the remote start. After negotiating the deal, and signing many papers, one of which included the dealer installed options presented as a “What we still owe you” document. That document listed what I thought were the dealer installed options but actually read “Aftermarket” in front of each accessory. In this case, aftermarket meant for them, using aftermarket parts as opposed to dealer installed genuine Toyota parts. I tried afterwards to express my concern with them mostly relating to the remote starter. The other parts were a concern also but not as critical. Having non Toyota parts installed on a brand new vehicle to me was bit deceptive on their part. I guess they were trying to save money by having the remote starter installed somewhere other than their dealership and I still have no clue as to who the remote starter was made by, where it was installed, or any paperwork as to the warranty of the part and only a verbal guarantee that this is covered under the Toyota warranty for the life of the vehicle. As for repeat business, I would probably not shop here again, because the customer service is mediocre at best. More
by newtruckdriver
Employees Worked With
William Calvert
March 29, 2015
GREAT SERVICE! Had 20,000 mile maintenance service performed on my Toyota Highlander. Aaron Slaughter, who was my assigned Advisor was on top of my total service - Had 20,000 mile maintenance service performed on my Toyota Highlander. Aaron Slaughter, who was my assigned Advisor was on top of my total service - start to finish. Customer care was AWESOME!. He is very knowledgeable, and was able to address all my questions/concerns. I will definitely keep bringing my car to Toyota of Bowie for all my vehicle repairs and maintenance. More
by Debrah
Employees Worked With
Aaron Slaughter
March 25, 2015
GERMAY 1/8/2015 I NEVER DO BUSINESS WITH A DEALERSHIP MORE THAN ONCE. HOWEVER, THIS IS MY SECOND PURCHASE WITH TOYOTA OF BOWIE AND I PURCHASED ANOTHER VEHICLE WITH T I NEVER DO BUSINESS WITH A DEALERSHIP MORE THAN ONCE. HOWEVER, THIS IS MY SECOND PURCHASE WITH TOYOTA OF BOWIE AND I PURCHASED ANOTHER VEHICLE WITH THEIR OTHER DEALERSHIP-CAPITAL PLAZA TOYOTA! I HAVE BEEN EXTREMELY HAPPY WITH MY PURCHASES AND FOUND AN EXCEPTIONAL AND CARING SALESPERSON IN JAMAR WILLS. HE WAS SUCH A NICE GUY! HE WAS EXTREMELY PATIENT AND KNOWLEDGEABLE WITH EVERYTHING CONCERNING MY TRUCK PURCHASE. I WAS GIVEN A GREAT PRICE, GOOD TRADE IN AND HE MADE SURE THAT I WAS HAPPY. EACH OF MY EXPERIENCES HAVE BEEN GREAT! MY HAT IS OFF TO JAMAR WILLS! HE IS A GREAT ASSET TO TOYOTA OF BOWIE! More
by gdooley56@aol.com
Employees Worked With
CHRISTINA HENNIGAN, Christina Hennigan
