Toyota of Bowie

Employees are not courteous. First employee I encountered walked away when I started asking a question. Second person was busy on her phone to even notice. Third person couldn’t First employee I encountered walked away when I started asking a question. Second person was busy on her phone to even notice. Third person couldn’t bother to say hello after I said hello just asked me if I was waiting or just dropping off. When I came back to pick up my vehicle, again no hello just “go wait over there.” Went to the cashier and same third employee did not go over the vehicle report to inform me anything. Cashier was courteous. Only good thing about this place is the location. Prices go up but service goes down. Very disappointing. More

Staff is pleasant and friendly and really tries to be helpful. They keep you informed of the timeline for the work that has to be and is being done helpful. They keep you informed of the timeline for the work that has to be and is being done More

Always excellent service. Mohammed is the best. Service done on time and I appreciate the attention to detail and helpful advice. Mohammed is the best. Service done on time and I appreciate the attention to detail and helpful advice. More

Took only 2. 5 hours to complete a very involved 3 hour job, replacing six spark plugs 5 hours to complete a very involved 3 hour job, replacing six spark plugs More

Great service by Lewis Grimes and tech who worked on my car. They were very knowledgeable about problems I was having with my car. car. They were very knowledgeable about problems I was having with my car. More

Excellent service. The staff was very professional and the service was done in a timely manner. The staff was very professional and the service was done in a timely manner. More

Jose was so kind and helpful. He went over the top to calmly help me in a distressing situation. He went over the top to calmly help me in a distressing situation. More

The customer service I received was outstanding! Everything was explained to me, where I could fully understand what was going on with my car. Everything was explained to me, where I could fully understand what was going on with my car. More

Work performed as expected, on time. Service representative was very helpful. I like the multipoint inspection. Service representative was very helpful. I like the multipoint inspection. More

The customer service I received today from the assigned service person, Imani was outstanding. She was professional and clearly explained everything. I like that this dealership provides transportation to service person, Imani was outstanding. She was professional and clearly explained everything. I like that this dealership provides transportation to and from one's residence within a specific mile radius. It makes a huge difference . More