
Toyota of Bowie
Bowie, MD
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James Braxton is the best reason to visit this dealer I bought my 2012 Prius at this dealer and returned to look at the 2016 Prius as I was pleased with the dealership the first time around. I admit that I bought my 2012 Prius at this dealer and returned to look at the 2016 Prius as I was pleased with the dealership the first time around. I admit that I am not the easiest customer...I expect excellent service when spending a large amount of money and do not like to waste time or the dealership's time. Being a woman, I have had some very negative experiences with car salesman and dealerships. This time I was lucky to be connected with James Braxton who was everything that one looks for in a salesman - courteous, responsive, and willing to go the extra mile I felt like he was looking out for me. He understood that I wanted a particular Prius package, color and interior. He did not try to talk me into something else just because they did not have what I wanted in stock. He went to the Eastern Shore to pick up the car that I wanted. The finance department and the aftermarket department were much improved over my 2012 visit although I must admit that I was frustrated when I called the dealership a week or so later and got voice mail. I then called James' cell and he follow up on my behalf. More
New RAV4 Purchase Our salesman James Braxton Jr. was informative, polite, and most importantly "no pressure". Only negative was that after agreeing to purchase the vehi Our salesman James Braxton Jr. was informative, polite, and most importantly "no pressure". Only negative was that after agreeing to purchase the vehicle the "sale's paperwork process" took nearly three hours to complete due to the large volume of customers. Otherwise it was a 5-star visit. We'll definitely ask for James in the future. More
Bought a new car(Camry LE 2016) Mr Jose Redd is very courteous, professional and helpful to his customers considering their needs and making them leave Toyota satisfied. Thank you Mr Jose Redd is very courteous, professional and helpful to his customers considering their needs and making them leave Toyota satisfied. Thank you Jose for everything you do. More
Bought a new car (Sienna) We bought a new minivan and we were pleased with the customer service given by James Braxton, Jr. He considered our needs, brought us the right vehicl We bought a new minivan and we were pleased with the customer service given by James Braxton, Jr. He considered our needs, brought us the right vehicle to test drive and worked with us to make the right decision for our family. He was professional and knowledgeable. More
To Jose and all the stall Sli Excellent Rating. All persons at the dealership were just great, Mr. Redd was a total professional and knowledgeable about my Toyota Highlande Sli Excellent Rating. All persons at the dealership were just great, Mr. Redd was a total professional and knowledgeable about my Toyota Highlander. The deal was finished in pretty good time. The car was clean and filled with gas as I finished the paperwork. I will be back............. More
Awesome place to buy a used car !!! My name is Donna I have went to purchase a used vehicle from the dealership and it was and awesome experience! If you want to buy a used vehicle pleas My name is Donna I have went to purchase a used vehicle from the dealership and it was and awesome experience! If you want to buy a used vehicle please go and see Kenny the manager at Toyota of Bowie in Maryland he is really great and definitely understanding. My hats goes off to them!!!!!! Love those guys?????????? More
Excellent service I am very happy with the service I receive from Sales Consultant Mr. Redd. Very professional and Knowledgeable. He listen to my concerns and interest I am very happy with the service I receive from Sales Consultant Mr. Redd. Very professional and Knowledgeable. He listen to my concerns and interest in purchasing my new vechicle which I had no intention of purchasing when I walk throught those doors. The overall transaction was completed in a timely manner which was unbelievable. I will definitely refer my friends and family to Mr. Redd. Simply the best purchase! Burgess More
Thanks for everything Jose!!!! Recently my husband and I were "forced" to purchase a vehicle due to his Prius being totaled in an accident. We both dreaded the process of looking/p Recently my husband and I were "forced" to purchase a vehicle due to his Prius being totaled in an accident. We both dreaded the process of looking/purchasing a new car but knew it had to be done. Living in Bowie, our first choice was to visit Toyota of Bowie. I am on my 6th Toyota and the Prius was my husband's first (which he loved). While walking around the new car lot, Jose approached us and ask if we needed help. With his kind face and friendly manner I immediately liked him. I instantly felt we were in the right hands. We did not want another Pruius due to the accident and shared this with Jose. His knowledge, professionalism, and sympathy to my husband's pain made me immediately trust him. He gave us all the options of bigger cars available and explained in detail the pros and cons of each vehicle. We were in the right hands and left the "driving" to Jose. We walked away with a new 4Runner and couldn't be happier with our experience. My trust in Jose was verified and I would recommend him to anyone in the market for a new vehicle. He was honest, direct, helpful and we loved his sense of humor. He gently guided us through every step and made sure we were informed of all going on. He made every effort to speed the process since my husband was still uncomfortable. He made a bad and dreaded situation into an easy and good experience. Thank you Jose for this. We will return when we need another vehicle and will recommend you to all our friends. More
New 2016 RAV4 Limited Hybrid purchase. My wife and I bought the Subject Toyota at the Bowie Toyota Store on 8/4/16, and finalized the deal the next day. We traded in two cars, one the firs My wife and I bought the Subject Toyota at the Bowie Toyota Store on 8/4/16, and finalized the deal the next day. We traded in two cars, one the first day, and one the next. The deal we made, I thought, was fair and without drama. This is the second Toyota we bought at Bowie, and we will continue to return when we want a new Toyota. Our salesman, Jose Redd, was friendly, helpful, and very knowledgeable. Jose always returned our calls promptly (we did a lot of up-front work over the phone). Jose was a joy to work with and my wife and I recommend him without reservation. More
Welcoming, Accommadating, All around Great Experience! As a Small Business owner my schedule is unpredictable and my time has been very limited. I had spoken with James Braxton aprox. a month prior and exp As a Small Business owner my schedule is unpredictable and my time has been very limited. I had spoken with James Braxton aprox. a month prior and expressed my interest in purchasing a 2016 Toyota Tacoma TRD Sport, he assured me he would do his absolute best in finding and selling me a truck but would not be "pushy" and not harass me, to let him know when I was ready. I sent him a message late in the evening with the exact specs on the truck I wanted to purchase, he immediately responded and the very next day he found "my truck"! We later had several conversations going over details, he gave me the date when he was picking up the truck and made it happen! He was a pleasure to deal with and will certainly send referrals. More