Toyota of Bowie

4th New Car I went into the dealer not in need of a new car but wanted to get out of my truck into something that rides a little smoother. This experience was mu I went into the dealer not in need of a new car but wanted to get out of my truck into something that rides a little smoother. This experience was much better than my first at the dealer. Not one time did I feel any pressure and my sales rep was very helpful and upfront throughout the entire process. Jose was great as my sales rep and Francis was amazing as always in finance even though I was killing him throughout the process. Thank you guys for making this another positive experience. See you in about three years unless I change my mind in 6 months........Just kidding. More

My Experience with Toyota of Bowie This was my first time purchasing a Toyota. When I arrived I was greeted prior to entering the building, by Jason Roberts. He was so kind and willin This was my first time purchasing a Toyota. When I arrived I was greeted prior to entering the building, by Jason Roberts. He was so kind and willing to help. However, I did inform him that prior to arriving I had spoke to someone else. Jason took my information and informed me that I spoke to Lorne Goree, so they both helped me and they were nice. However, I did spent more time working with Jason and boy you talk about customer service, he really knows the definition. If you are looking for someone to education others on customer service Jason is your guy. Toward the end Jason gave me his card and told me I can contact him for any reason and he turned me back over to Lorne Goree who finished me up and gave me his card and told me to contact anytime as well. Two good gentlemen I felt truly blessed. Even the used car manager Ken, the service person Leon, and the finance manage Francis were all nice as well. My experience with Toyota made me feel as though I was amongst family. They really know how to run a business and take care of their customers. If you need a vehicle run not walk to Toyota and ask for Jason and I bet your vehicle hunting experience will never be the same. Also by the way I purchased a used SUV and I love it. More

1st New Car This was my first new car experience. I went to 4 Toyota dealerships before someone would take me seriously and help me get the car I wanted. Not o This was my first new car experience. I went to 4 Toyota dealerships before someone would take me seriously and help me get the car I wanted. Not only did James treat me with respect he got the deal I wanted for my trade in and a great price for my Rav 4. More

WHAT A BLESSING! MR. Jose Redd, was a Phenomenal Salesperson. I was truly Blessed! He enabled me to get in the car of my desire! He was so...Professional and Ensuring, MR. Jose Redd, was a Phenomenal Salesperson. I was truly Blessed! He enabled me to get in the car of my desire! He was so...Professional and Ensuring, "Toyota of Bowie" provides "Excellence"!! More

Bought my first New car on my own at 50! I'm very nieve when it comes to car dealerships and cars in general. Though I had my husband with me he knew I wanted to do this on my own. Mr.Redd wa I'm very nieve when it comes to car dealerships and cars in general. Though I had my husband with me he knew I wanted to do this on my own. Mr.Redd was so kind to explain everything step by step without making me feel inferior. He made me feel so comfortable from the beginning by talking to me directly and in a manor that was relaxed and respectful. I've spoken to many woman who hate the process of dealing with men in the car field because of their manor toward women in general. I will say this as a woman and to women, I would highly recommend this gentleman because of his respect, kindness and love of family. This is the type of salesman that gives them a better reputation. Happy 30t to you and Mrs. Redd. Thank you for helping me accomplishing my goal, I'm now the proud owner of a 2016 RAV4! Kathleen McKenna More

surprisingly fun! I had a hard time choosing a dealership online, but finally picked this one. I am very satisfied with my entire experience. I was really nervous drivi I had a hard time choosing a dealership online, but finally picked this one. I am very satisfied with my entire experience. I was really nervous driving up, in my...older vehicle...thinking whoever saw me get out of it, would peg me for a first time buyer and take advantage. however, James Braxton Jr., pleasantly explained everything to me in great detail, sometimes, a few times over. I needed clarity on a few things and he happily worded the explanation so I could understand. I felt quit confident in my knowledge by the end. I would recommend his sales ability and the dealership all together. Everyone I spoke with was friendly and understanding. The bathroom was clean, and I felt taken care of. More

great This dealership was my third choice, and wish I started here first. I'm a very picky car person. And have spent countless hours researching my option This dealership was my third choice, and wish I started here first. I'm a very picky car person. And have spent countless hours researching my options. I came in knowing what I wanted, and left with it! More

Thanks for the Great Service Jose Redd Thanks for the great service Jose. Working with you made the whole experience efficient and pleasant. I greatly appreciate your professionalism and le Thanks for the great service Jose. Working with you made the whole experience efficient and pleasant. I greatly appreciate your professionalism and level of service. More

Lots of attention to sell, but follow-up is lacking After several emails and phone calls to have them mail me the license plates and waiting a few weeks, I gave up and drove the 30 miles to get them. Ex After several emails and phone calls to have them mail me the license plates and waiting a few weeks, I gave up and drove the 30 miles to get them. Except for the last phone call, all said there should not be a problem with mailing me the plates, even the receptionist was surprised that the plates were not mailed. This suggests that once the sale is made, their interest dwindles. More

Great Experience - New Highlander Recently we brought a new Highlander limited platinum model. Went to the dealership a few times to look at the vehicle. We worked with Jose Redd who Recently we brought a new Highlander limited platinum model. Went to the dealership a few times to look at the vehicle. We worked with Jose Redd who was professional, honest ,and had outstanding customer service. He made the process very smooth and beat out two other dealerships on purchase price. We told him what we wanted how much we wanted to pay and he worked hard to make the deal happen. Once the decision was made and the paperwork signed we were in and out. Although the dealership was busy everyone was courteous and customer focused. More