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Toyota of Bowie

Bowie, MD

3.9
434 Reviews

16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 434 reviews

April 15, 2023

Very Very Terrible place this dealership is the Biggest Scam in The USA Beware Beware More

by Unknown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lani
Apr 17, 2023 -

Toyota of Bowie responded

Please allow me to apologize that we did not provide you with the level of service that you expect and, more importantly deserve when doing business with us. We would like to learn more about your experience and work with you toward a resolution. Please send your name and contact information to rose@rrrautos.com. We look forward to workiing with you. Rose Bayat, Director of Customer Retention

April 04, 2023

FANTASTIC EXPERIENCE! !! Our sales rep Fayyaz & the Manager Iver were AWESOME!! Can't say enough GOOD about these people!!!! They made the whole experience Smooth, Easy, a More

by maste sajjad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FAYAZ KHAN, Tim White, Chima Joe, Jose Redd, James Braxton, Harold Bautista-Castillo, Virginia Senn
Apr 04, 2023 -

Toyota of Bowie responded

Thank you for the great feedback! We are proud to have earned your support and happy to hear that you had such an excellent experience working with Fayyaz. Drive safely, and we are wishing you many happy miles in your new vehicle! - The Toyota of Bowie Team

July 04, 2022

This is the worse place to buy a used vehicle. I bought my highlander on May 24, and I take a visit there every day for one o other repair which they knew but covered it up. I tried returning it w More

by favor
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Jul 05, 2022 -

Toyota of Bowie responded

Please allow me to apologize for the difficulty that you have experienced with your new Highlander. I would like to work with you towards a resolution. Please send your name and contact information to rose@rrrautos.com. I look forward to working with you. Rose bayat, Director of Customer Retention

May 28, 2022

During my visit at Toyota of Bowie salesman, Kevin Battle, provided us excellent customer service, and he went the extra mile in making sure we were satisfied with his services in a pleasant manner. H More

by Ezbraids4u
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Battle
May 31, 2022 -

Toyota of Bowie responded

Thank you for the great review. We're glad that Kevin worked hard to ensure you were satisfied. See you again next time here at Toyota of Bowie! We appreciate you as a loyal customer.

May 24, 2022

I rated Remi high because is very accommodating and diligent in handing issues relating to sales. More

by jimsonja
Customer Service
Recommend Dealer
Yes
Employees Worked With
Remi
May 24, 2022 -

Toyota of Bowie responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Remi and the Toyota of Bowie team. Drive safely, and we hope to see you back!

May 25, 2022 -

jimsonja responded

I will definitely come to patronize you more in future. Thanks

May 24, 2022

I came in to get a new suv and wasn’t really sure I was going to get what I wanted, but this particular guy REMI was so calm and helpful, I was able to get exactly what I envisaged Top top guy I must say. More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
REMI
May 24, 2022 -

Toyota of Bowie responded

Dave, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Remi and the Toyota of Bowie team. Drive safely, and we hope to see you back again down the road!

May 23, 2022

I would definitely recommend working with Okera if want somebody who's patient and works hard for the customer. Ask for Okera when going and you won't be disappointed. More

by Seansamuel94
Recommend Dealer
Yes
Employees Worked With
Okera
May 24, 2022 -

Toyota of Bowie responded

Thank you so much for recommending Okera! We are delighted to hear that they provided excellent service and ensured that you drove home from Toyota of Bowie a happy customer. Safe travels!

March 25, 2022

Took my daughters 2021 Corolla with 31000 miles to replace worn ball joint under warranty and was refused the warranty service because I did not approve other suggested work. Call Toyota cooperate got More

by wdecruise
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan the service manager , Rose Bayat
Mar 28, 2022 -

Toyota of Bowie responded

Thank you for taking the time to share your feedback. Defects in material and/or workmanship are covered under the Toyota warranty. Damage caused by an outside influence are not covered under the warranty. It would be best to contact your insurance company for coverage. Rose bayat, Director of Customer Retention rose@rrrautos.com

January 29, 2022

This used to be a great dealership many years ago. I have had 3 Toyotas serviced at this dealership. Lately they seem concerned over profit and growing themselves versus real customer service. Since my More

by Chris_driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Clodfelter
Feb 08, 2022 -

Toyota of Bowie responded

We are really sorry to read about your recent experience and would really like the opportunity to bring your car in the shop and show you the recommendations that were provided. Your trust is really important to us. Please send your name and contact information to rose@rrrautos.com. We look forward to regaining your confidence in our ability to serve you. Rose Bayat, Director of Customer Retention

November 29, 2021

I want to thank Salesman Mr Don Suber For His Patience An His Excellent Service Would Recommend Anyone Buying A Car To Ask For This Salesmen Thanks Toyota Of Bowie ! More

by karen.creasy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Suber
Nov 30, 2021 -

Toyota of Bowie responded

Thank you for the great review, Karen! It is wonderful to hear that you had such a successful purchase experience working with Don and the Toyota of Bowie team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

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