Toyota of Bowie

Staff professional Friendly Caring Knowledgeable Ease of apportment request Very accommodating while service is performed Ease of apportment request Very accommodating while service is performed More

Service was performed quickly and for the agreed price. Truck was returned on time and working properly. Truck was returned on time and working properly. More

The entire experience was very courteous, friendly, engaging, and rewarding. The service representative, Chima Joe, was very attentive to our questions and they were answered to our satisfaction.. engaging, and rewarding. The service representative, Chima Joe, was very attentive to our questions and they were answered to our satisfaction.. More

Excellent Professional Product Caring Kindness to the seniors Quality and quantity Proficient Courteous Explained the process the seniors Quality and quantity Proficient Courteous Explained the process More

I recently visited Toyota of Bowie on March 7, 2025, for a tire change, and I had a wonderful experience! The service team was friendly, efficient, and knowledgeable. They got me back on the road quickly an a tire change, and I had a wonderful experience! The service team was friendly, efficient, and knowledgeable. They got me back on the road quickly and made sure I was completely satisfied with the work done. I'm thoroughly impressed with the level of service I received and would highly recommend Toyota of Bowie to anyone in need of automotive repairs or maintenance. More

Responsive, professional, friendly tech & staff. They explain things where I can understand. Knows my name, car and history- prepared when I come in They explain things where I can understand. Knows my name, car and history- prepared when I come in More

Customer service at s great, they try to help you find what you need. Professional and respectful people working over there. Thank you what you need. Professional and respectful people working over there. Thank you More

I caught the dealership shelter to Bowie town center and I returned after 2 1/2 hours saw my car in the parking lot and realized that it was ready however l was not notified when my car was ready. It wasn’t I returned after 2 1/2 hours saw my car in the parking lot and realized that it was ready however l was not notified when my car was ready. It wasn’t until I returned to the dealership 2 1/2 hours later and noticed my car in the parking lot and I realized that it was ready and had been serviced. In the past the representative working with me would call me on the phone and let me know that my car was ready to be picked up, but for some reason I never received a phone call. It’s just so happens when I returned from Bowie Town Center I saw my car in the parking lot and I realized that it was ready for pick up. More

In an attempt to arrive early for my appointment, I was unfortunately given the incorrect paperwork for another individual. This oversight was not rectified until the conclusion of the service. I was infor unfortunately given the incorrect paperwork for another individual. This oversight was not rectified until the conclusion of the service. I was informed that a coupon could be utilized, but it was not until then that I was informed of the other dealership that honors coupons from, which had a coupon of $30 less for the same service. Regrettably, this coupon was never applied. I felt taken advantage of for approximately 3-4 hours for an oil change, which is an unprecedented experience for me. Had I not examined my paperwork, I would have inadvertently paid for someone else’s services. I wanted to try a different dealership that I felt would take pride in servicing my vehicle but I was just more informed to be up charged on other things More

Employees are not courteous. First employee I encountered walked away when I started asking a question. Second person was busy on her phone to even notice. Third person couldn’t First employee I encountered walked away when I started asking a question. Second person was busy on her phone to even notice. Third person couldn’t bother to say hello after I said hello just asked me if I was waiting or just dropping off. When I came back to pick up my vehicle, again no hello just “go wait over there.” Went to the cashier and same third employee did not go over the vehicle report to inform me anything. Cashier was courteous. Only good thing about this place is the location. Prices go up but service goes down. Very disappointing. More