Toyota of Bowie

My service was done quickly, however I was not informed that I could check out until I inquired 4 hours later. that I could check out until I inquired 4 hours later. More

Umami was great and accommodating. I booked appointment at Toyota website but apparently they had no record of it so she got me taken cared of the next day and had an uber ride arrange I booked appointment at Toyota website but apparently they had no record of it so she got me taken cared of the next day and had an uber ride arranged. So good service but dysfunctional website. More

My service Rep is why I will be returning. Knowledgable, prompt, understanding, fare, intelligent, service oriented, witty and absolutely professional.……..it goes on. Thank you Imani you made Knowledgable, prompt, understanding, fare, intelligent, service oriented, witty and absolutely professional.……..it goes on. Thank you Imani you made a different. The work wasn’t too bad either. More

Process was seamless. Staff efficient. Overall service first rate. Salesperson was friendly, patient, and knowledgeable. Staff efficient. Overall service first rate. Salesperson was friendly, patient, and knowledgeable. More

Service advisor was excellent. He told me everything I need to know pertaining to my car. He was professional and hospitable. He exceeded my expectations. He told me everything I need to know pertaining to my car. He was professional and hospitable. He exceeded my expectations. More

After making an appointment it still took 3 hours and 15 minutes to get my oil change and tires rotated. Way too long. minutes to get my oil change and tires rotated. Way too long. More

The staff in the service department was very professional and experienced. They show me that they're well trained in their duties of customer service. and experienced. They show me that they're well trained in their duties of customer service. More

They showed a lot of professionalism, compassion they made us their priority and feel valuable towards our feelings and concerns made us their priority and feel valuable towards our feelings and concerns More

Good staff and technician who gave you honest opinion about the repairs needed.. convenient to schedule an appointment. about the repairs needed.. convenient to schedule an appointment. More

I brought my new 4Runner in for its first oil change recently, and while the service itself seemed fine, I noticed a paint chip on the car after I got home. I take really good care of my car and keep it recently, and while the service itself seemed fine, I noticed a paint chip on the car after I got home. I take really good care of my car and keep it spotless, so this was frustrating to see. From the location of the chip, it looks like it may have happened when the hood was opened—possibly while checking the wipers. On top of that, I found oil handprints on both the inside and outside of the car. I know the shop is busy, and I’m not reaching out for compensation or anything like that. I just wanted to give a heads-up so this kind of thing doesn’t happen to other customers. I’ve attached a photo for reference. More