Toyota of Bowie

I really appreciate the help and support given to me from Harold Castillo and the good advice about my new RAV4, I’m in love with it. Thank you so much to the financial guy too , he is so professional and ea Harold Castillo and the good advice about my new RAV4, I’m in love with it. Thank you so much to the financial guy too , he is so professional and easygoing person. More

My experience with Antonio Funderburk was Stella . He provided great customer service. The cashier no because I wanted to apply my new Toyota credit card payment to my bill as the repair were unexpect He provided great customer service. The cashier no because I wanted to apply my new Toyota credit card payment to my bill as the repair were unexpected and was told they couldn’t key in a new credit card number . I had to call Toyota credit card company and was on hold and on the phone with different employees for 35 minutes just for them to tell me Toyota should be able to key in new cards. I went to a manager and she said yes so had to go back to the same cashier to have it done. Just wasted my time. More

I was pleasantly surprised at how easy communication was- it was extremely helpful to get texts/emails regarding the service of my vehicle. And then to be able to respond via text by clicking yes or no was a it was extremely helpful to get texts/emails regarding the service of my vehicle. And then to be able to respond via text by clicking yes or no was amazing. I played phone tag with the technician who did call me but I was able to quickly see what the recommendations were and address it immediately for a timely return of my vehicle. The only thing that was annoying was when I picked up my vehicle, they pulled it into the pickup/drop off lane behind a car that had just pulled in to be dropped off. The car could have stayed where it was in the parking lot. I get it- convenience- but that was extremely inconvenient because after sitting there for about 10 minutes in over 100 degree heat I finally asked how long it would be and she said a while longer and I could back out if I wanted. The intention was good, but the execution clearly wasn’t thought through. More

No delays , Devin kept me informed with the services I needed. And a follow up on everything that was done Thank you needed. And a follow up on everything that was done Thank you More

Dan Cookson is my maintenance service rep. I have been going to Toyota of Bowie for almost 24 years. They provide good customer service and are reputable and professional. I have been going to Toyota of Bowie for almost 24 years. They provide good customer service and are reputable and professional. More

Dan Cookson is my service maintenance rep. He always provides outstanding customer service. I have been going here for almost 24 years. Reputable and professional. He always provides outstanding customer service. I have been going here for almost 24 years. Reputable and professional. More

Disappointing service. No shuttle service. Service center kept adding more items to buy which was not expected No shuttle service. Service center kept adding more items to buy which was not expected More

It was a very pleasant experience. Your staff was professional and friendly. They quickly responded to my request. Any time I need service I know where to come. Imani was great in this Your staff was professional and friendly. They quickly responded to my request. Any time I need service I know where to come. Imani was great in this service. Thanks More

Always on time. So professional and knowledgable. The best dealership around the MVD. Always love there. So professional and knowledgable. The best dealership around the MVD. Always love there. More

The service representative was very professional and always helpful. The specialist had been informed and the tire was in stock. Service was completed in a timely manner. Great service. always helpful. The specialist had been informed and the tire was in stock. Service was completed in a timely manner. Great service. More