
Toyota of Bowie
Bowie, MD
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This dealership is wonderful, the salesman, maintenance crew are great, customer service is excellent. I will always buy my vehicles from Toyota of BOWIE crew are great, customer service is excellent. I will always buy my vehicles from Toyota of BOWIE More
The service department exceeded my expectations. Lauryn provided outstanding customer service. She was patient, attentive, and very knowledgeable with regard to our car issues. Lauryn provided outstanding customer service. She was patient, attentive, and very knowledgeable with regard to our car issues. More
I really used to like coming to this dealership and have many times before but not sure anymore. I was told on arrival that they were slow and almost nobody was here but could still take up to 2 hours for a many times before but not sure anymore. I was told on arrival that they were slow and almost nobody was here but could still take up to 2 hours for an oil change. I walked into the waiting room and was the only one there, I even walked to the other waiting room and just 2 people were waiting. I could understand if they were busy but OMG up to 2 hours long for a 15 min job. I was at another dealership the day before with my wife’s car and had the same exact service done, an oil change and inspection of overall vehicle. They were busy about 10 ahead of me and was out in less that 45 min, and it was have the cost $56. compared to $124. and it was an hour and 45 min later. The service I got before was better and less costly but considering all this establishment does is service it takes way too long just for a simple oil change and inspection. They need to improve the way the small tasks are done because to wait that long just for an oil change is ridiculous. More