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Toyota of Bourbonnais
Bourbonnais, IL
1,745 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,745 reviews
December 06, 2022
Janelle was very helpful and made the whole car buying experience a lot less stressful! Everyone I talked to there was very friendly and seemed to really care about the customer! Definitely will be recomm experience a lot less stressful! Everyone I talked to there was very friendly and seemed to really care about the customer! Definitely will be recommending this dealership to my friends and family! More
by nathanaarns
Employees Worked With
Other Employees :
Rob Reus, Todd Zummallen
December 02, 2022
Easily the best car buying experience I’ve ever had. Extremely friendly and welcoming staff!! Extremely friendly and welcoming staff!! More
by Paullitke5
November 29, 2022
they were very helpful and kind and they had good customer service and did everything they could to help me become satisfied 10/10! customer service and did everything they could to help me become satisfied 10/10! More
by dunlapkania
November 26, 2022
I was very pleased with my sales person. With the chip shortage Janelle got busy. I was able to complete the purchase of my new Highlander, over the phone. I didn't have to go to the dealers With the chip shortage Janelle got busy. I was able to complete the purchase of my new Highlander, over the phone. I didn't have to go to the dealership until my Highlander arrived. This is the second time I have delt with Toyota of Bourbonnais before, I am very please with the entire operation. Harvey Dodd More
by Harvey
Employees Worked With
November 24, 2022
Janelle and the team she works with exemplify the true meaning of customer service. They took the time to listen as we explained our situation. They made it possible for us to drive home our car with the meaning of customer service. They took the time to listen as we explained our situation. They made it possible for us to drive home our car with the feeling that they worked together to help us find a car that met our needs. More
by bpsace7
November 22, 2022
Very kind respectful and I don’t feel like she is pushing me so much.. im just not ready yet but I am considering coming back here. me so much.. im just not ready yet but I am considering coming back here. More
by vieve_velasquez
Employees Worked With
November 22, 2022
Could not be anymore happy with the customer service I received. My salesman was absolutely amazing the GM was so kind. received. My salesman was absolutely amazing the GM was so kind. More
by C_STARASINICH
November 05, 2022
Janelle has been amazing for my family and I on multiple occasions! Her attention to detail and compassionate caring has kept us coming back. The service department is great. Steve Lach has been so helpful occasions! Her attention to detail and compassionate caring has kept us coming back. The service department is great. Steve Lach has been so helpful and wonderful to work with for years! Today was another amazing experience! More
by iscanu7
October 25, 2022
This is by far the best and easiest experience i have ever had in purchasing a new vehicle! Matt was very helpful, friendly, and transparent. Not pushy. Everyone that helped in the sale of my car was gr ever had in purchasing a new vehicle! Matt was very helpful, friendly, and transparent. Not pushy. Everyone that helped in the sale of my car was great! I would recommend Toyota of Bourbonnais to everyone! Thank you!! More
by Teresa
Employees Worked With
Other Employees :
Erik ___?, Rob Reus
October 21, 2022
First time purchase via the internet. All the employees I worked with gave me the confidence to make a long distance purchase. Each was responsible and professional and went the extra m All the employees I worked with gave me the confidence to make a long distance purchase. Each was responsible and professional and went the extra mile. Anthony was my first contact and continued to anser my multiple questions. . From Jackie, Anthony, George and Dan all were personable and professional. I highly recommend. More
by Gerald
