Toyota of Bourbonnais

This is the third vehicle we've purchased through Janelle; she is consistently phenomenal! She is extremely knowledgeable, personable, and professional. She takes the time to explain all the costs i Janelle; she is consistently phenomenal! She is extremely knowledgeable, personable, and professional. She takes the time to explain all the costs involved with the purchase, and the options available for financing. Before leaving the lot, she makes sure you understand all the features and buttons, too. More

April is very knowledgable and dedicated, she stayed in touch with me the entire time which only made the buying experience even more enjoyable. She also kept me well informed along the way about timing an touch with me the entire time which only made the buying experience even more enjoyable. She also kept me well informed along the way about timing and next steps. It was a pleasure working with April. She was upfront and honest. I could not be happier with my vehicle or the purchase process. I felt so relaxed and comfortable with everyone at this dealership. I highly recommend you talk to April and her team members at Toyota of Bourbonnais if you are considering buying a new or previously owned car. Thank you to April and her team for making my buying experience pleasant! More

Jeff Kramer and Dan the Finance man were great to work with throughout the process of buying a new Tundra. Jeff went above and beyond to help me find the right truck for me. with throughout the process of buying a new Tundra. Jeff went above and beyond to help me find the right truck for me. More

We have had the pleasure of working with our sales professional, Janelle, during the purchase of several previous Toyotas and always reach out to her when seeking a new vehicle. This month, they had professional, Janelle, during the purchase of several previous Toyotas and always reach out to her when seeking a new vehicle. This month, they had the vehicle we wanted but not the color we preferred, and Janelle found exactly what we were looking for the same day we asked about it! Janelle is friendly and professional - clearly explains all options available with no pressure during the purchase. She takes the time to go step by step through every feature in the vehicle, demonstrates how it works, sets up your mobile devices, Her attention to her customer doesn’t end when the vehicle is delivered - she follows up with her customer and is always available to answer questions or assist you no matter when you purchased your vehicle. If I could rate Janelle with 1000 stars, I sure would! The entire purchase went smoothly - everyone we had contact with at this dealership was happy to help. Dan took us through the final steps of paperwork and payment quickly and smoothly - this is the first time we met but felt like we already knew him. There are other Toyota dealerships closer to where we live, but we always return to Toyota of Bourbonnais when looking for a new vehicle because of the stellar experiences we’ve had here in the past. More

Very efficient yet knowledgeable and personable, and patient! Not pushy at all. We were extremely satisfied with them and are a return customer from 2022. We would highly recommend them. patient! Not pushy at all. We were extremely satisfied with them and are a return customer from 2022. We would highly recommend them. More

A huge thank you to Matt for helping my mom get her first brand new car ever! You made the whole process quick, smoith, and painless! Also Dan in finance was amazing as well. Huge thanks to Toyota of Bourbon brand new car ever! You made the whole process quick, smoith, and painless! Also Dan in finance was amazing as well. Huge thanks to Toyota of Bourbonnais for everything <3 More

Had the pleasure of working with April at Toyota of Bourbonnais. She helped to streamline the whole process so as to not waste our time nor her own time. Once we got past the test drive part of the dan Bourbonnais. She helped to streamline the whole process so as to not waste our time nor her own time. Once we got past the test drive part of the dance, she was straightforward and easy to work with to get a good deal done. First time for me where I purchased a vehicle from a dealership without feeling frustrated at the whole sales process afterwards. Thank you! More

April Stratton was a professional in every way. She worked with us to get the car we wanted close to the price we could pay. Great job! She worked with us to get the car we wanted close to the price we could pay. Great job! More

Janelle was the salesperson I worked with. She was most excellent. Down to earth with no pressure during the seaching and buying process. She helped make the process for this widow as easy She was most excellent. Down to earth with no pressure during the seaching and buying process. She helped make the process for this widow as easy as shopping at TJ Maxx. More