Toyota of Bourbonnais

This is the 3rd or 4th car I purchased from Toyota of Bourbonnais. Janelle has been my go-to person every time. She always looks for the vehicle I want and responds quickly when I text her with a quest Bourbonnais. Janelle has been my go-to person every time. She always looks for the vehicle I want and responds quickly when I text her with a question. Awesome! I have sent several of my friends to Janelle. More

Top notch. . positive experience. 2nd purchase in as many years. Happy to support local businesses . positive experience. 2nd purchase in as many years. Happy to support local businesses More

Janelle was pleasant and quick to find us the right car. We enjoyed working with her. We enjoyed working with her. More

Excellent experience. Lisa was great to work with. No unexpected surprises. Quick and easy. Would highly recommended. Lisa was great to work with. No unexpected surprises. Quick and easy. Would highly recommended. More

Janelle was a pleasure to work with on this purchase. We will be repeat customers! We will be repeat customers! More

Great experience working with Janelle. She went above and beyond to find us the Forerunner we were looking and hoping for!! She went above and beyond to find us the Forerunner we were looking and hoping for!! More

Janelle is an exceptional Toyota sales professional, personable & knowledgeable about all makes & models the company offers. Always a pleasant experience. Toyota is the only brand we’ve purchased in ov personable & knowledgeable about all makes & models the company offers. Always a pleasant experience. Toyota is the only brand we’ve purchased in over 40 years. Though there are Toyota dealerships closer to where we live, we always return to Janelle and Toyota of Bourbonnais when looking for a new vehicle More

This is the third vehicle we've purchased through Janelle; she is consistently phenomenal! She is extremely knowledgeable, personable, and professional. She takes the time to explain all the costs i Janelle; she is consistently phenomenal! She is extremely knowledgeable, personable, and professional. She takes the time to explain all the costs involved with the purchase, and the options available for financing. Before leaving the lot, she makes sure you understand all the features and buttons, too. More

April is very knowledgable and dedicated, she stayed in touch with me the entire time which only made the buying experience even more enjoyable. She also kept me well informed along the way about timing an touch with me the entire time which only made the buying experience even more enjoyable. She also kept me well informed along the way about timing and next steps. It was a pleasure working with April. She was upfront and honest. I could not be happier with my vehicle or the purchase process. I felt so relaxed and comfortable with everyone at this dealership. I highly recommend you talk to April and her team members at Toyota of Bourbonnais if you are considering buying a new or previously owned car. Thank you to April and her team for making my buying experience pleasant! More

We have had the pleasure of working with our sales professional, Janelle, during the purchase of several previous Toyotas and always reach out to her when seeking a new vehicle. This month, they had professional, Janelle, during the purchase of several previous Toyotas and always reach out to her when seeking a new vehicle. This month, they had the vehicle we wanted but not the color we preferred, and Janelle found exactly what we were looking for the same day we asked about it! Janelle is friendly and professional - clearly explains all options available with no pressure during the purchase. She takes the time to go step by step through every feature in the vehicle, demonstrates how it works, sets up your mobile devices, Her attention to her customer doesn’t end when the vehicle is delivered - she follows up with her customer and is always available to answer questions or assist you no matter when you purchased your vehicle. If I could rate Janelle with 1000 stars, I sure would! The entire purchase went smoothly - everyone we had contact with at this dealership was happy to help. Dan took us through the final steps of paperwork and payment quickly and smoothly - this is the first time we met but felt like we already knew him. There are other Toyota dealerships closer to where we live, but we always return to Toyota of Bourbonnais when looking for a new vehicle because of the stellar experiences we’ve had here in the past. More