Toyota of Bourbonnais

I've purchased 2 vehicles from this dealership in the last year. Matt Hadley and Dan made the experience easy and did everything they could to keep me driving. last year. Matt Hadley and Dan made the experience easy and did everything they could to keep me driving. More

Great experience with Toyota of Bourbonnais. From sales to finance and with my trade in, the team took great care to find the right vehicle for me with several different finance options and an a From sales to finance and with my trade in, the team took great care to find the right vehicle for me with several different finance options and an affordable warranty that left me feeling at peace while leaving the dealership in my new Highlander. More

The entire car buying experience was simple and quick. Lisa and Dan did a great job of explaining the car and the financing. Dan even found a better rate for me. Lisa and Dan did a great job of explaining the car and the financing. Dan even found a better rate for me. More

Janelle and the entire group at Toyota of Bourbonnais made our experience positive. She really worked with us to get a price we were comfortable paying and answered many questions. Dan made the paperwor made our experience positive. She really worked with us to get a price we were comfortable paying and answered many questions. Dan made the paperwork process easy. Steve in service has been there for all 5 vehicles that we have bought and serviced them all. He’s always been pleasant and knowledgeable. More

Janelle & staff at the dealership are both outstanding ! We will not buy a vehicle from anyone else. We will not buy a vehicle from anyone else. More

We had a great experience at ToB with Janelle. She did everything she could to get us to our price range and finance helped as well. They beat out all other dealers for our trade in value by 3k! T She did everything she could to get us to our price range and finance helped as well. They beat out all other dealers for our trade in value by 3k! They worked with us quickly and efficiently due to having our newborns with us. We’re so excited to for our new (used) family vehicle. More

I had a wonderful experience from driving the cars to talking about my budget! The entire team was wonderful and made a 3 hour experience feel like 30 minutes! talking about my budget! The entire team was wonderful and made a 3 hour experience feel like 30 minutes! More

I’ve purchased 5 vehicles from this dealer in the last 1 and a half also sent a couple people there they have a great finance manager and their salesman Matt Hadley is the best person to buy your next vehic and a half also sent a couple people there they have a great finance manager and their salesman Matt Hadley is the best person to buy your next vehicle from More

No deal without a ceramic coating and third party brake light on a car not even delivered yet. This is not how you do business, by forcing customers to buy optional accessories to make up for markup you do light on a car not even delivered yet. This is not how you do business, by forcing customers to buy optional accessories to make up for markup you do not want to advertise. If I wanted it on my car, I would have ASKED for it. Please reconsider your sales tactics. It is offensive to me when a sales person is defending illogical policies or decisions. Unlike my Google review, I will acknowledge Matt tried to assist me and get things working. Its the absurd requirement and lacking offering on my trade that ruined my experience and caused me to purchase my car at a competing dealership. No amount of friendliness and care will make up for bad deal offer and refusal to negotiate a dime. More

These guys have come through for me time after time. I traded in a 4Runner here for a hybrid which I loved and unfortunately, a truck hit me that ended up totaling that car. I needed a new car urgently I traded in a 4Runner here for a hybrid which I loved and unfortunately, a truck hit me that ended up totaling that car. I needed a new car urgently and they helped me out with a highlander. Now I was ready for a more fuel efficient vehicle and these guys went above and beyond for me once again. They helped me secure a vehicle waiting to be delivered and even helped me out with getting me a lower interest rate and with all the discounts and promos I was eligible for. I appreciate Matt Schergen for taking the time to build a friendship with me and always making time to help me get into the right vehicle time and time again. I’m a very picky customer but he always made sure I was satisfied with my purchase. Dan in finance never once complained about making an extra call to Toyota Financial to make sure I got the best rate possible and that I was comfortable with my payments. These guys go above and beyond each time and have my business for life. Thank you!! (Also someone get these guys a raise please!!!) 😁 More