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Toyota of Bourbonnais

Bourbonnais, IL

4.9
1,747 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
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555 William R Latham Senior Dr.

Bourbonnais, IL

60914

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Showing 1,747 reviews

October 25, 2023

I had terrific service from Mike Schramm & Jeff Kramer. They couldn’t have been nicer and better to work with! More

by aronson.yvonne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Schramm
Oct 25, 2023 -

Toyota of Bourbonnais responded

Thank you for sharing your positive experience with Mike and Jeff! We're pleased to hear that they provided you with terrific service and made your experience enjoyable. If you have any more comments or if there's anything else we can assist you with, please don't hesitate to reach out. (815) 933-7700. Your satisfaction is important to us, and we value your business!

October 24, 2023

This was my 7th vehicle from the same dealership since 1996- all with the same sales person More

by rajuzach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Toyota of Bourbonnais responded

Hi, Thank you for the positive feedback! It great to hear how long you've been supporting us! We appreciate the long time business, and can't wait to continue to serve you. If you have any more comments or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us.

October 23, 2023

The staff was a pleasure to work with from the beginning to the end. I highly recommend this location because of the outstanding customer service. More

by tsscott78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
4.0
This rating includes all reviews, with more weight given to recent reviews.
April Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeten Rippy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Toyota of Bourbonnais responded

Thank you for your positive feedback! We're delighted to hear that you had a pleasurable experience with the staff, and we appreciate your recommendation based on the outstanding customer service you received. If you have any more comments or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we value your business!

October 17, 2023

Janelle is very impressive. I told her the exact Tundra that I wanted with the exact features including that I wanted the 2024 model and she found it! It is October of 2023 and More

by lagrange.robert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Toyota of Bourbonnais responded

Thank you for sharing your experience with Janelle! We're thrilled to hear that she was able to find the exact 2024 Tundra you wanted. If you have any more comments or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we appreciate your business!

October 17, 2023

Toyota of Bourbonnais and their salesman Eric treated me very nice and made me a really fair deal on my new Tacoma truck. And the finance guy Dan was a pleasure to work with and he was upfront and open with More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Connery
Oct 18, 2023 -

Toyota of Bourbonnais responded

Thank you for your feedback! We're delighted to hear that Eric, and Dan provided you with a great experience. If you have any more comments or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we appreciate your business!

October 15, 2023

Janelle is the best. We love working with her. She is professional and knowledgeable. She makes the process of buying a car go so smoothly! She takes time with her buyers More

by jmdhpp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Toyota of Bourbonnais responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Janelle and that she made the car-buying process smooth and enjoyable. If you have any more comments or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we appreciate your business!

October 14, 2023

Janell is great! That’s why I come back to her and know several customers who do the same. It also seems everyone at Toyota is very helpful. More

by nqsmithberg
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Toyota of Bourbonnais responded

Thank you for your loyalty to Janell and Toyota! We're thrilled to hear that Janell's great service keeps you coming back, and we appreciate your recommendation. Your satisfaction is important to us, and we value your continued business!

October 14, 2023

Very easy to work with sales team. Good deal on used car. Professional staff courteous More

by Tom.s
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Toyota of Bourbonnais responded

Thank you for your feedback! We're delighted to hear that you found our sales team easy to work with and that you received a good deal on a used car. Your satisfaction is important to us, and we appreciate your business!

October 12, 2023

We had a good experience, they were friendly and informative as a long time toyota owner only made sense to stay with toyota! Janelle was helpful and friendly More

by kimmarie75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Toyota of Bourbonnais responded

Thank you for sharing your good experience with us! Your kind words about Janelle are appreciated, and we look forward to serving you as a loyal Toyota owner. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your business!

October 09, 2023

Great Experience, Janelle kept me informed on the delivery of the 4 Runner I ordered. Overall a Great experience and will pass this along to friends that need a New Toyota More

by matela0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Toyota of Bourbonnais responded

Thank you for sharing your great experience with Janelle and your new 4 Runner! We're delighted to hear that she kept you well-informed throughout the delivery process. Your willingness to pass along this positive feedback to friends looking for a new Toyota is greatly appreciated.

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