Toyota of Bourbonnais

My wife Sandy and I just bought a 2008 Avalon XLS from John Crawford. We drove 2 hrs to get there and were not disappointed.The car was everything it was told to be(very nice)John had the car ready for us John Crawford. We drove 2 hrs to get there and were not disappointed.The car was everything it was told to be(very nice)John had the car ready for us,so we drove it and fell in love with it.I would say it was my best overall experience for a purchase. I think our total time there and out the door was less than 2 hrs.We didn't have to fight on price. That's just the type of deal I like. My hat is off for all the staff.Finance dept was nice and quick and also got to meet the owner David Bruce. We will be back again thank you all. Ray and Sandy Howie More

I had a very good experience buying my Nissan Frontier. Considering I never looked at the vehicle till it was delivered to me. Dave answered all of my question and many phone calls. He really knows His bus Considering I never looked at the vehicle till it was delivered to me. Dave answered all of my question and many phone calls. He really knows His business. The price on the Frontier was way below market value for the area in which I live. My experience was very positive. I highly recommend this dealership and especially Dave Sosnowski for His professionalism. More

Nothing is more annoying than to spend more time than necessary in buying a car - going back to the manager, checking with this person or that person, etc. We have purchased five vehicles from Janelle a necessary in buying a car - going back to the manager, checking with this person or that person, etc. We have purchased five vehicles from Janelle and she has always made the process as easy as possible. She is very knowledgeable about the product and is able to answer all of our questions. More

Dave is great to deal with...even though I came in on a Saturday and he was extremely busy with other customers, he still managed to give me the attention that I should receive when purchasing a new car. W Saturday and he was extremely busy with other customers, he still managed to give me the attention that I should receive when purchasing a new car. When I first attempted to ask him about pricing of cars from the online site, he called me back on his family vacation and gave me the info needed.....He is a true professional. My wife has purchased two cars from him and I recently purchased a second from his as well.... I am sure we both will be back in the near future for our next Toyota purchase. More

We live 90 miles from David Bruce and this is the third vehicle we have purchased from them and Janelle has always been the sales person. I think that says a lot about Janelle and the dealership. Due to th vehicle we have purchased from them and Janelle has always been the sales person. I think that says a lot about Janelle and the dealership. Due to the distance involved, much of the dealing has been done over the phone and Janelle has always been very responsive returning calls, etc. Janelle is genuinely friendly and lets us reach our decision without any pressure; she has always been straight forward and I believe she has always offered the best deal she that she is able to make. Various options and services were presented but there was no pressure to purchase. The subsequent paper work was expediently completed. Janelle always follows up with us to assure whether there are any issues with our vehicle. Any issues, are promptly addressed to our satisfaction. To sum up our overall experience, both my wife and I gave Janelle a hug, not just a hand shake, before we left with our new vehicle. More

Janelle was great to work with on our purchase. We were in the market for a used Toyota Tacoma that our son would soon be driving when he turns 16. She treated all of us with respect, and spoke to each of in the market for a used Toyota Tacoma that our son would soon be driving when he turns 16. She treated all of us with respect, and spoke to each of us equally as her customer - me, my wife, and our son. She was very knowledgeable and gave us a full rundown on the features of the truck. She was prompt in communicating with us, both by email and phone. We live about an hour and a half away from the dealership, and it was great to have the truck and the paperwork ready to go the night we picked up the vehicle and the big red bow on the windshield was nice touch that made for the perfect Kodak moment! This was one of the easiest vehicle transactions we've ever had. I highly recommend working with Janelle. More

Tony was awesome!! Very knowledgeable and guided us in the right direction. We were unsure of what we wanted or what we could even afford. He gave us many options and had great opinoins! We will define the right direction. We were unsure of what we wanted or what we could even afford. He gave us many options and had great opinoins! We will definetly be back in the future and definetly ask for him!!!! Thanks, we love our new car!! More

after visiting a out-of town dealer and experiencing the high pressure tactics they used, it was a pleasure to go to David Bruce & deal with Dave Sosnowski. No pressue. I was pleasently suprised that after high pressure tactics they used, it was a pleasure to go to David Bruce & deal with Dave Sosnowski. No pressue. I was pleasently suprised that after going over prices for several vehicles he said "take your time". I went home to review all options. The 'out-of-town' dealer didn't want me to leave. Had to demand my car keys back. Never again!! I have since bought 2 cars from Dave & I won't bother with any other dealer from this point forward. I have also dealt with Steve Lach (servcie advisor) on several occasions. Another pleasant suprise!! He is always very helpful and answers all questions I might have. Having a good service dept. is also very important to me. More

Great customer service! Great price with no haggle! Price better than expected. Quick and painless process! Thank you thank you thank you!!!!!! We will recommend David Bruce to our friends and family. better than expected. Quick and painless process! Thank you thank you thank you!!!!!! We will recommend David Bruce to our friends and family. More

I didn't think I would be able to afford the sort of truck I really wanted; then I talked to Dave Sosnowski at David Bruce. After a little negotiation,he offered me a great deal. He was very helpful thr truck I really wanted; then I talked to Dave Sosnowski at David Bruce. After a little negotiation,he offered me a great deal. He was very helpful throughout the process, and he went above and beyond the call of duty to help me after the sale. I am very happy with my new truck, and I highly recommend Dave to anyone who is looking to buy a vehicle. More