Toyota of Bourbonnais

I'm amused by the slogan, "No games, no gimmicks." It was games and gimmicks from moment one. Prior to leaving for the dealership, Dave assured me the car I was interested was still for s gimmicks." It was games and gimmicks from moment one. Prior to leaving for the dealership, Dave assured me the car I was interested was still for sale - until I was 20 minutes in to our 40 minute drive. For some reason, the car was no longer on the lot but there might be another car he could offer. We continued on to the dealership. After test driving a different vehicle than the one we had initially been interested in, we sat down to talk about the deal. We were only told a monthly payment and no one was capable of telling us what the interest rate would be. With that minimal information, Dave was rather surprised that we weren't ready to make the deal. He stated, "What's there to think about?" He then said he would get a folder of information only to return with the general manager, who also had no idea what interest rate we would be paying. Only ten minutes after we left the dealership, suddenly an additional finance company would accept us for nearly $70 less per month. Mind you, David Bruce dealership had received our financial information several hours in advance of our coming out to look at the car. However, we still were not told what our interest rate would be. One last follow-up call came to the dealership at 4:30pm on Saturday. Again, Dave was completely incapable of telling us the specific terms of financing. Oddly, the finance manager and general manager had left for the day because they were not too busy, so again, no one could answer our questions. Subsequently, we visited another dealership who could answer any and all questions in the space of an hour or less. We signed the deal and drove away with a car only hours from when we first came to look. I would not recommend this dealership to anyone. More

Dave was very helpful in finding and getting the exact car I wanted. He found it at another dealership and drove quite a distance to get it for me. He went over everything with me about the car and even h car I wanted. He found it at another dealership and drove quite a distance to get it for me. He went over everything with me about the car and even helped to set up the bluetooth. Thanks to D ave I am very happy with my purchase. Mariann Jensen More

Dave was very friendly and helpful. He held the car for three hours so I could drive over and look at it. He was knowledgeable about the car, and if he couldn't answer a question, he found the person who three hours so I could drive over and look at it. He was knowledgeable about the car, and if he couldn't answer a question, he found the person who could. The price was fair, and they even gave me a gift wrap bow and delivered the car to me two hours away. Thanks Dave More

Janelle and the team at David Bruce we're patient and professional. Big Thumbs up. We'll see on the service side how they do. Until then, Go to Janelle at David Bruce! professional. Big Thumbs up. We'll see on the service side how they do. Until then, Go to Janelle at David Bruce! More

Dave was very nice and easy to work with. The car price on the webiste was accurate and all features listed were accurate. The car was clean and ready when we got there to pick it up and even had a big re on the webiste was accurate and all features listed were accurate. The car was clean and ready when we got there to pick it up and even had a big red bow on it. he took the time to go through all the features of the car with me before I left to make sure I would get the most out of them. It was a good experience overall, fast and easy. More

Awesome, and straight to the point, no bull. By far the easiest car purchase ever. Worth the 1.5 hr drive. I would recommend to everyone. Thanks for everything Dave! easiest car purchase ever. Worth the 1.5 hr drive. I would recommend to everyone. Thanks for everything Dave! More

I'm happy with the Van Dave was very helpful and honest and it made the whole process simple, quick and easy. Thank you Dave and it made the whole process simple, quick and easy. Thank you Dave More

We were looking for a good, slightly used vehicle, and were guided to exactly what we wanted by Dave. No fuss, no muss, and we had a car. There was one slight problem with the car, but Dave has been fol were guided to exactly what we wanted by Dave. No fuss, no muss, and we had a car. There was one slight problem with the car, but Dave has been following up on it, without being reminded. We appreciate that. More

Dave and the others were great to work with. There was no pressure and no surprises. I have used their service department for the recommended checks and they are really a pleasure to deal with. When m no pressure and no surprises. I have used their service department for the recommended checks and they are really a pleasure to deal with. When my Rav is ready for a trade-in....David Bruce will be the first place I go for my next new vehicle. More

My wife and I did a lot of internet research to find the right car, the right features and the right price and we were willing to travel a good distance to get the car and price we wanted. The folks at Da right car, the right features and the right price and we were willing to travel a good distance to get the car and price we wanted. The folks at David Bruce Auto Center were fantastic. David Sosnowski worked with us in every aspect of the purchase, from price to financing, and delivery. He spent as much time as we needed to ensure our purchase was right for us in every aspect. No pressure, just plain talk...and understanding. No doubt the easiest, smoothest, and best dealer-car purchase we've ever made. Although it's a 6 hour drive for us to get there, our next vehicle purchase will be at David Bruce Auto. More