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Toyota of Bourbonnais

Bourbonnais, IL

Overview
Employees
Reviews
Vehicles
4.9
1,746 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
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555 William R Latham Senior Dr.

Bourbonnais, IL

60914

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Showing 1,746 reviews

January 28, 2024

Have purchased 3 vehicles through Janelle Hindmand over a 17 year span. Janelle has all the qualities required, personality, knowledge of vehicle, great listener. When you specify what you are looking for More

by kcflutman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Toyota of Bourbonnais responded

Thank you for being a loyal customer! We appreciate your trust in Janelle over the 17 years and your kind words about her qualities. It's wonderful to hear that she possesses the personality, knowledge, and attentive listening skills that make the car-buying experience great for you. We're also grateful for your continued trust in our service department. If you ever have more vehicle needs or questions, don't hesitate to reach out. We look forward to serving you for many more years to come!

January 28, 2024

We always get great service from the sales department. Janelle has assisted us in purchasing several cars that we love. More

by jwise552
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Toyota of Bourbonnais responded

Hi jwise552, Thank you for your continued trust in our sales department! We're delighted to hear that Janelle has consistently provided great service and assisted you in purchasing cars that you love. We appreciate your loyalty, and if you ever have more car-buying needs or questions, feel free to reach out. We look forward to assisting you again in the future!

January 28, 2024

April was very knowledgeable with the Camry, was very courteous to me as a customer and the whole experience was pleasant. I would recommend anyone to see April. More

by aka Diane Farmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Toyota of Bourbonnais responded

Thank you for sharing your positive experience! We're thrilled to hear that April's knowledge of the Camry, courtesy, and overall service made your experience pleasant. Your recommendation means a lot, and we appreciate your trust in April. If you or anyone you know ever needs assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

January 25, 2024

April handled our needs in a very professional, personal manner. Her post sale session was outstanding. More

by Gnewsome
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Toyota of Bourbonnais responded

Hi Gnewsome, Thank you for sharing your experience! We're pleased to hear that April handled your needs professionally and personally. It's great to know that her post-sale session was outstanding. We appreciate your feedback and value your business. If you ever have more questions or need assistance, feel free to reach out. We look forward to serving you again in the future!

January 24, 2024

Matt was our salesman. He was very helpful in the sale of our “new” used truck. Matt answered every question we had and did not rush us out like most sales people do. Sam More

by pattytucker28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam LaMargo
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Jan 24, 2024 -

Toyota of Bourbonnais responded

Hi pattytucker28, thank you for sharing your positive experience! We're thrilled to hear that Matt, Sam, and Dan provided excellent service. It's great that Matt took the time to answer all your questions and ensure a smooth buying process. We appreciate your business, and if you ever have more questions or need assistance in the future, feel free to reach out. Enjoy your truck, and have a great day.

January 21, 2024

Thank you Janelle Hindmand for finding our son his first vehicle. She found us a great used car, and kept it within our price range. He is so excited to get his license next month when he turns 16. More

by stevebetz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Toyota of Bourbonnais responded

Hi stevebetz, thank you for the positive review! We're delighted that Janelle could help find the perfect first vehicle for your son. It's wonderful to hear he's excited about getting his license. If you ever need further assistance or have any questions, feel free to reach out. Safe driving and congratulations to your son!

January 20, 2024

Toyota of Bourbonnais,great customer service. Sales Professional,April Stratton was very friendly and helpful. More

by christopherstumber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Toyota of Bourbonnais responded

Hi Christopher, thank you for the positive review. We are happy to hear April provided amazing service, and was extremely friendly. Have an amazing day!

January 14, 2024

April was outstanding to work with! Even though we were delayed for our appointment (weather) and she had other appointments she never made us feel rushed and was very knowledgeable on More

by Mpzgj
Recommend Dealer
Yes
Employees Worked With
April Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Toyota of Bourbonnais responded

Hi mpzgj, thank you for sharing your positive experience with April! We're delighted to hear that she provided outstanding service, even in the face of unexpected delays. It's great to know that she was knowledgeable exploring the features of your Toyota. We appreciate your recommendation and look forward to serving you again in the future. If you have any more questions or need assistance, feel free to reach out. Enjoy your Toyota, and thank you for choosing us!

January 11, 2024

Janelle was amazing! ! Great experience!! Very educational on how to operate My new 4 Runner. Would highly recommend Toyota of Bourbonnais! I am so excited and very happy More

by korham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ
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Jan 11, 2024 -

Toyota of Bourbonnais responded

Hi korham, thank you for the positive feedback! We're thrilled to hear that Janelle and BJ provided you with an amazing experience and helped you with your new 4 Runner. Your satisfaction is our priority, and we appreciate your recommendation. If you have any further questions or need assistance, don't hesitate to reach out. Enjoy your new vehicle, and we hope to serve you again in the future!

January 09, 2024

Janelle was wonderful, and had all the right answers. She did a great job going thru all the intricate hurdles of buying a new car. Then explaining all the bells and whistles. Great job Janelle More

by usaf84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin manager
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Jan 10, 2024 -

Toyota of Bourbonnais responded

Hi usaf84, thank you for the positive review. We are happy to hear Janelle was amazing, and was able to answer all the questions you had. If you ever need anything in the future, please don't hesitate to reach out or stop in! Have an amazing day, and enjoy your new Rav4!

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