Toyota of Bourbonnais

We bought a Tacoma from David Bruce Toyota 3 years ago. David Sosnowski made the whole process the most pain-free vehicle purchase I have ever made. The price was outstanding and haggle-free (which I pers David Sosnowski made the whole process the most pain-free vehicle purchase I have ever made. The price was outstanding and haggle-free (which I personally appreciate). I felt no pressure to buy. The post-sales follow-up was also what impressed me. Throughout the last three years, Dave has kept in casual contact, usually by sending a birthday greeting - not enough to be annoying, but enough to let you know the relationship is still there. When I called 3 years later, Dave answered the call with my first name before I said anything (no - not caller ID, he must manually put the number of all his clients in his phone). Little touches like that show that Dave cares about his clients even after the sales papers are signed. I was impressed enough that the next time we buy a Toyota, Dave will be the first person I call. More

Tony was one of the best salespeople I have ever worked with. He was very friendly to all of my family members. He was quick to get all the information on the vehicle we were wanting to purchase. Tony went with. He was very friendly to all of my family members. He was quick to get all the information on the vehicle we were wanting to purchase. Tony went with me on the test drive and had a vast knowledge about the vehicle he was selling. He answered every question that we had. We were able to secure a good trade in price and Tony worked with us to make the vehicle we purchased affordable. In the future I will recommend others to David Bruce and specifically to Tony Malzone! More

Tony was very professional and very helpful. He worked with me to meet my needs. I will recommend Tony to all my family and friends that are planning on buying a car soon. He rocks! Thanks Tony for everyt with me to meet my needs. I will recommend Tony to all my family and friends that are planning on buying a car soon. He rocks! Thanks Tony for everything. More

Our efforts in shopping for a reliable vehicle of quality led us to David Bruce Toyota Cadillac in Bourbonnais, Illinois. We have known, respected and trusted the owner for several years however had not had led us to David Bruce Toyota Cadillac in Bourbonnais, Illinois. We have known, respected and trusted the owner for several years however had not had occasion to make a vehicle purchase. It was time to make the vehicle change and we were pleased to meet and work with "Big John" Crawford within the sales department. John provided detailed information and was patient with our numerous test drives and final selection. He performed his job professionally without being the overbearing and aggressive salesperson. We felt genuine support rather than a determined effort to make a sale. John has become a friend and has remained supportive after our purchase. John effectively introduced us to the personnel within the Service Department. The same level of respect and customer concern/care has been found within the service department. A visit to the service area reveals a professionally organized and clean work environment. The Service Department team seeks to create a culture of value with continuing education opportunities regarding your vehicle and the proper use and maintenance of the vehicle. At David Bruce Toyota Cadillac in Bourbonnais, Illinois, the relationships are genuine and the customer service and support is consistently professional. I trust this organization and affirm them as professionals ready to provide professional dealership services. More

I first started talking to Dave Sosnowski via email about the car I was interested in. He was very fast to respond to any questions I had even to respond later in the evening just to let me know something. M the car I was interested in. He was very fast to respond to any questions I had even to respond later in the evening just to let me know something. Meet Dave to test drive the car and was very pleased that he was not pushy like a lot of car salesman. I drove an hour and was more then happy I did. Got a great deal and awesome service. I would recommend this salesman and dealership to anyone in the market for a new or used vehicle. I know I will be going back again for my next car. More

We've probably been dealing with David Bruce for more than 20 years - and we've always seen Janelle. In fact, because of the excellent service & knowledge that Janelle provides - we've only dealt with h than 20 years - and we've always seen Janelle. In fact, because of the excellent service & knowledge that Janelle provides - we've only dealt with her. We have driven nothing but Toyotas in those 20 years - with the exception of a Cadillac - still at David Bruce. And - we see no reason to change in the next 20 years - provided Janelle continues to work there!! Mark & Sheila Carter More

Plain and simple, Dave is the reason I bought this car. I immediately fSelt that I was in good hands and trusted him. He was exceptional. He is a credit to your business and I hope he is appreciated as the I immediately fSelt that I was in good hands and trusted him. He was exceptional. He is a credit to your business and I hope he is appreciated as the professional that he is. Semper Fidelis. More

Have been dealing with David Bruce for many of years and have always been satisfied. Service manager Chuck Oliver is great. Janelle is super. She is very personable and knows her cars well. Bruce i have always been satisfied. Service manager Chuck Oliver is great. Janelle is super. She is very personable and knows her cars well. Bruce is like an old friend. Would not purchase from anyone else. More

We were very satisfied with our experience at David Bruce and would recommend this dealership and salesman to anyone who is in the market to purchase a new or used car. He took the time to make sure we und and would recommend this dealership and salesman to anyone who is in the market to purchase a new or used car. He took the time to make sure we understood all the features of our new vehicle and answered all of our questions. More

One of the most painless auto purchases I've experienced! Dave was very open and upfront and we had most of the deal done via email. Dave was very open and upfront and we had most of the deal done via email. More