Toyota of Bourbonnais

Finance manager tried to "up" the rate by .9%. Acting like it was an error. Then he quoted monthly payment at 10 bucks more per month than it was, so when he asked about the extended warranty, the Acting like it was an error. Then he quoted monthly payment at 10 bucks more per month than it was, so when he asked about the extended warranty, there was 10 bucks per month @ 60 months (600 bucks) cushion for it to look better. I did the math and it did not add up, so I asked and discovered the deceit, so I made him take off the coverage. Then he tried to have me sign a blank contract (as a back up) in case the real finance guy needed to go a different route with financing. The whole thing was just "skanky", everything you can imagine in a sleazy car lot was here. More

We both felt Janelle Hindmand was the most professional salesperson we ever had. In this purchase, we had conversations with numerous salespersons at a number of dealerships. Janelle was, by far, the best. salesperson we ever had. In this purchase, we had conversations with numerous salespersons at a number of dealerships. Janelle was, by far, the best. Only one bit of feedback: my wife and I would have benefitted by knowing we would be offered the Protector Plan (e.g. 7 year exterior, interior and dent program) prior to our purchase date today, May 18, 2013. It would have been better to know about the offer when we wrote deposit check, May 4, 2013. That way, we could could studied the options for about a week, rather than making an "under the gun" decision on the date of closing the deal. Thank you for the opportunity to provide feedback. Tom Lambert More

Dan and Janelle did a great job getting me into a new Toyota lease! It was painless and very professional! Great dealership with great people. Toyota lease! It was painless and very professional! Great dealership with great people. More

We always enjoyed working with Dave Sosnowski as he is very open and friendly. He keeps in touch with you even after deal is done. That is why when we wanted another Toyota we drove all the way from Orlan very open and friendly. He keeps in touch with you even after deal is done. That is why when we wanted another Toyota we drove all the way from Orland Park to Bourbonnais. Very nice people to do business with. I have recommended this dealership to my friends and they feel the same way. More

I recently purchased a 2013 TOYOTA TUNDRA on 4/13/13 which i absolutely love ! I worked with Dave Sosnowski. We worked out a zero pressure, no haggle price online. The purchase was a very pleasant no which i absolutely love ! I worked with Dave Sosnowski. We worked out a zero pressure, no haggle price online. The purchase was a very pleasant no stress one ! If you are looking to make a zero pressure purchase online or in person give Dave a call or email you wont be sorry ! More

Had a great first car buying experience. The service was great and very friendly. Didn't feel any pressure at all like I felt a some other car dealerships. Would recommend them to anyone I know looking to b great and very friendly. Didn't feel any pressure at all like I felt a some other car dealerships. Would recommend them to anyone I know looking to buy a new or used car. More

This is my third Toyota from this dealership. That fact, plus all "5's" in rating says it all. I am totally satisfied with the new Avalon. The service department is second to none - friendly, prompt, and plus all "5's" in rating says it all. I am totally satisfied with the new Avalon. The service department is second to none - friendly, prompt, and accommodating. Nuf said! More

I recently purchased a new Toyota FJ Cruiser I spotted on Auto Trader. I worked with Dave Sosnowski, and the service dept. From start to completion of the sale it was the most positive experience I've ever h Auto Trader. I worked with Dave Sosnowski, and the service dept. From start to completion of the sale it was the most positive experience I've ever had purchasing a vehicle. Dave and the entire staff we're professional in every way, very personable, and extremely accommodating of every request. They contacted me when needed to be sure everything would be done correctly the first time. Dave also took the time to be sure the systems in my FJ were configured before I left the lot. I love my FJ, and I know in the future the service will be there when I need it. Don't hesitate to to contact this dealership and Dave. They're AMAZING and you won't be disappointed. More

I VISITED DAVID BRUCE AUTOCENTER ON 5-3-2013 FOR SERVICE ON MY 2011 AVALON. WHILE I WAS THERE I CHECKED OUT THE NEW 2013 AVALON, WHICH I FOUND TO BE A GREAT CAR AND JASON CONNOR PROVIDED GREAT ASSISTANCE I ON MY 2011 AVALON. WHILE I WAS THERE I CHECKED OUT THE NEW 2013 AVALON, WHICH I FOUND TO BE A GREAT CAR AND JASON CONNOR PROVIDED GREAT ASSISTANCE IN SHOWING ME THE ATTRIBUTES OF THE NEW 2013 AVALON. AND ALSO PROVIDED GREAT ASSISTANCE IN SECURING FINANCE SO THAT I COULD DRIVE AWAY IN THAT CAR. More

When me and my husband walked in we were immediatly helped with what we needed. Tony Malzone helped us find exactly what car we wanted. We are extremely satisfied. helped with what we needed. Tony Malzone helped us find exactly what car we wanted. We are extremely satisfied. More