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Toyota of Bourbonnais

Bourbonnais, IL

4.8
1,721 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
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555 William R Latham Senior Dr.

Bourbonnais, IL

60914

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Showing 1,721 reviews

June 05, 2013

Janelle at David Bruce Toyota was very helpful and knowledgeable in assisting my wife and I in the purchase of our new Toyota Sienna. Janelle was in no way pushy to sell us the van, nor was she secre More

by dckjkh7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 05, 2013 -

Toyota of Bourbonnais responded

Thanks for taking the time to write that nice review! Welcome to the Toyota family! We look forward to helping in the future!!

May 30, 2013

I normally dread going to a dealership to buy a car. However I have to say this was the best and easiest car buying experience I ever had. David Bruce Toyota Cadillac and especially Janelle was the bes More

by pat832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 05, 2013 -

Toyota of Bourbonnais responded

Thanks so much for that great review! We appreciate that! Enjoy that awesome Avalon and please let us know if you need anything in the future!!

May 23, 2013

Wonderful experience with David Bruce Toyota and Internet Sales Consultant Dave Sosnowski. Dave was very pleasant and absolutely upheld the dealership's motto of "No gimmicks." Although I had only seen the t More

by eagle0001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Sosnowski
May 24, 2013 -

Toyota of Bourbonnais responded

It's great to hear that you enjoyed the process and enjoying your Tacoma! We appreciate your business and also appreciate your review! Please let us know if you need anything in the future! Stop by sometime when you're in the area!

May 18, 2013

Finance manager tried to "up" the rate by .9%. Acting like it was an error. Then he quoted monthly payment at 10 bucks more per month than it was, so when he asked about the extended warranty, the More

by kathykendregandearing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 20, 2013 -

Toyota of Bourbonnais responded

Thanks for taking the time to submit your review. We always appreciate feedback on your experience. We consistently strive to be straightforward with our customers, but mistakes and oversights do happen from time to time. If we anticipate one rate from a bank and end up with another, we try to still hold what we promised. It's our understanding that, in the end, you actually ended up with a better rate that you initially anticipated and were promised! That will save you even more money overall. Again, we appreciate your feedback and we're glad to see that you ended up with a better rate and lower payment than you thought.

May 18, 2013

We both felt Janelle Hindmand was the most professional salesperson we ever had. In this purchase, we had conversations with numerous salespersons at a number of dealerships. Janelle was, by far, the best. More

by Tomarsha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 20, 2013 -

Toyota of Bourbonnais responded

Thanks so much for your great review and for your feedback! We appreciate your business! Please let us know if you need anything in the future!!

May 16, 2013

Dan and Janelle did a great job getting me into a new Toyota lease! It was painless and very professional! Great dealership with great people. More

by Riglile
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 18, 2013 -

Toyota of Bourbonnais responded

Thanks a bunch for your continued business! Thanks as well for that great review!!

May 15, 2013

I recently purchased a 2013 TOYOTA TUNDRA on 4/13/13 which i absolutely love ! I worked with Dave Sosnowski. We worked out a zero pressure, no haggle price online. The purchase was a very pleasant no More

by gplumley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sosnowski
May 18, 2013 -

Toyota of Bourbonnais responded

Thanks so much for that great review! We appreciate your continued business! Enjoy your Tundra and let us know if you need anything in the future!!

May 15, 2013

We always enjoyed working with Dave Sosnowski as he is very open and friendly. He keeps in touch with you even after deal is done. That is why when we wanted another Toyota we drove all the way from Orlan More

by benkurien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sosnowski
May 18, 2013 -

Toyota of Bourbonnais responded

Thanks so much for that great review and for your continued business! We appreciate you referring other business as well! Please let us know if you need anything in the future!!

May 14, 2013

Had a great first car buying experience. The service was great and very friendly. Didn't feel any pressure at all like I felt a some other car dealerships. Would recommend them to anyone I know looking to b More

by soxfan43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sosnowski
May 14, 2013 -

Toyota of Bourbonnais responded

We're glad to hear that you were comfortable here and you enjoyed your first car buying experience! We look forward to being the place you count on in the future!!

May 13, 2013

This is my third Toyota from this dealership. That fact, plus all "5's" in rating says it all. I am totally satisfied with the new Avalon. The service department is second to none - friendly, prompt, and More

by sojourn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sosnowski
May 14, 2013 -

Toyota of Bourbonnais responded

Thanks so much for that great review and your continued business! That really means a lot! Please let us know if you need anything in the future!

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